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Hotel on the Promenade

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11 Arthurs Road Atlantic Seaboard, Cape Town Central 8001 South Africa
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Traveller (86)
360
Panoramas (5)
Room & Suite (104)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#23 of 128 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travellers' Choice
A fine boutique hotel, situated along the Atlantic Seaboard, in Sea Point, Cape Town. The hotel is housed in a Cape-Victorian style, heritage building. An extensive renovation in 2010 has transformed the original structure into a super trendy place with a distinct international flair. Our guest will immediately recognize the spot as a trendsetter, definitely on par with leading small design hotels sprinkled around the larger cities of the world. The seven Deluxe rooms are very "complete", five of them with outside balconies, each with comfortable seating arrangements. All rooms have King size (180 cm) beds. Air conditioning (heating/cooling). Walk-in rain showers, wall-mounted hairdryers and heated towel rails. Room amenities include a 40" (1m) LED TV screen, a 23" Apple Mac computer with free internet and Apple TV streaming service (Netflix, YouTube), Bose iPod docking station, Telephone, International plugs, Electronic Safe, Mini Bar and a Nespresso machine.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Car hire
Baggage storage
Non-smoking hotel
Dry cleaning
Street parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary tea
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Quiet
Languages Spoken
English, French, Dutch, German and 1 more
497Reviews1Q+A40Room tips
Traveller rating
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Popular mentions
spiete644036 wrote a review May 2021
1 contribution
There for business. Luc made it feel like a holiday. Professional all around and personal touches with everything. The food was exceptional. Highly recommended to anyone travelling for business or leisure. Thanks Luc.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Hotel-cmanager, Luc Deschouwer, Manager at Hotel on the Promenade
Responded 12 May 2021
Dear Guest, Thank you for letting us know how pleasant your stay was. It is a real pleasure to know that we were able to turn your business trip around and make it a memorable time to be repeated. We are delighted you enjoyed your dining experience and that you received the friendly and helpful service we are known for. We look forward to welcoming you back. Best regards, Luc Deschouwer, Manager
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Roger W wrote a review May 2021
12 contributions3 helpful votes
I had to be,t to CT somewhat urgently for a family issue and booked the Protea in Sae Point. On arriving there , there was a glitch in my booking, so the receptionist took me across the road to this hotel. Luc had a room for me. After one nigh I felt I’d rather stay where I was than go back to the Protea for the remainder of my stay in CT. Luc said that was fine. I really enjoyed my stay in this hotel.. the meals in the bistro were excellent! I’d happily recommend this boutique hotel to any any who wants a great stay in the Sea Point area Thanks to all there Roger Williams, Harare
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Date of stay: April 2021Trip type: Travelled solo
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Response from Hotel-cmanager, Luc Deschouwer, Manager at Hotel on the Promenade
Responded 03 May 2021
Dear Roger, We would like to express our gratitude for the comments you made about your recent visit. We are thrilled that you enjoyed your experience with us, our aim is to make all our guests feel as though they have found a home away from home here in Cape Town. We look forward to seeing you again. Best wishes, Luc Deschouwer, Manager
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Ingrid E wrote a review Feb 2021
Centurion, South Africa86 contributions30 helpful votes
We were to there in December with a group of friends and between us managed to miscommunicate the booking numbers, so when we arrived there was no room booked or available for us. Luc, the owner, felt so bad about it (even though it was not at all his fault) that he went across the road to the Protea Hotel and arranged a room at a very good rate for us there. We joined our friends at the Hotel on the Promenade for breakfast and drinks and found the service to be very good and the food delicious. Subsequently we went back and stayed in a room in Luc's hotel and experienced the room as luxurious and high quality. With excellent attention to detail. We will go back soon.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
Room Tip: Some rooms have a balcony, which is nice.
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Response from Hotel-cmanager, Luc Deschouwer, Manager at Hotel on the Promenade
Responded 02 Feb 2021
Dear Ingrid, Thank you for taking the time to leave your review. We are delighted to know that you had a memorable experience during your stay with us that you appreciated the high standards and quality service which we strive to uphold. We all look forward to welcoming you back in the future. Kind regards, Luc Deschouwer, Manager
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Kobus de Kock wrote a review Jan 2021
1 contribution1 helpful vote
We have stayed here for business, and city breakaways with friends, and always have fun. The owners and staff are friendly and professional and the facilities first class. You can hardly stay anywhere more conveniently close to the Sea Point Promenade for morning walks and evening dining. The breakfasts and coffee are some of the best in Cape Town and we always look forward to coming back. Keep it up Luc and Els!
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Date of stay: January 2021
Value
Location
Service
1 Helpful vote
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Response from Hotel-cmanager, Luc Deschouwer, Manager at Hotel on the Promenade
Responded 02 Feb 2021
Dear Guest, Thank you for such a great review. We are proud of the high level of personal service we offer to all our guests so it's really rewarding to receive your positive feedback! We look forward to seeing you again on your next visit to our hotel. Best wishes, Luc Deschouwer, Manager
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DawnusMacDawnus wrote a review Jan 2021
Maputo, Mozambique1 contribution
Great location, 5 star service, amazing breakfast, great bistro restaurant and super friendly team who were really committed to ensuring a good stay. Very welcoming and accommodating, highly recommend.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Hotel-cmanager, Luc Deschouwer, Manager at Hotel on the Promenade
Responded 09 Jan 2021
Dear Guest, Thank you for sharing such positive feedback following your stay with us. Our goal is to provide a memorable experience, and we are delighted that we were able to exceed your expectations. Our team is always happy to help and we are thankful that you appreciated our efforts to ensure your time with us is as enjoyable as possible. We would love to welcome you back on many more occasions. Best wishes, Luc Deschouwer, Manager
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PRICE RANGE
US$84 - US$256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cascades on the promenade hotel sea point
FORMERLY KNOWN AS
Cascades on the Promenade
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
7
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Frequently Asked Questions about Hotel on the Promenade
Which popular attractions are close to Hotel on the Promenade?
Nearby attractions include Mojo Market (0.4 km), Sea Point Beach (0.3 km), and Sea Point swimming pool (0.3 km).
What are some of the property amenities at Hotel on the Promenade?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel on the Promenade?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel on the Promenade?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel on the Promenade?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to Hotel on the Promenade?
Conveniently located restaurants include La Boheme, Mojo Market, and The Mussel Monger & Oyster Bar.
Are any cleaning services offered at Hotel on the Promenade?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel on the Promenade?
The staff speaks multiple languages, including English, French, German, Portuguese, and Dutch.
Are there any historical sites close to Hotel on the Promenade?
Many travellers enjoy visiting Iziko Slave Lodge (3.1 km), City Hall (3.5 km), and Iziko Koopmans-De Wet House (3.1 km).
Does Hotel on the Promenade have any great views?
Yes, guests often enjoy the ocean view available here.