Hotel on the Promenade

Hotel on the Promenade

11 Arthurs Road Atlantic Seaboard, Cape Town Central 8001 South Africa
Traveller (110)
Panorama of the Deluxe Large Room with Balcony at the Cascades on the Promenade
360
Panoramas (5)
Room & Suite (104)
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About

4.5
#10 of 116 hotels in Cape Town Central
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A fine boutique hotel, situated along the Atlantic Seaboard, in Sea Point, Cape Town. The hotel is housed in a Cape-Victorian style, heritage building. An extensive renovation in 2010 has transformed the original structure into a super trendy place with a distinct international flair. Our guest will immediately recognize the spot as a trendsetter, definitely on par with leading small design hotels sprinkled around the larger cities of the world. The seven Deluxe rooms are very "complete", five of them with outside balconies, each with comfortable seating arrangements. All rooms have King size (180 cm) beds. Air conditioning (heating/cooling). Walk-in rain showers, wall-mounted hairdryers and heated towel rails. Room amenities include a 40" (1m) LED TV screen, a 23" Apple Mac computer with free internet and Apple TV streaming service (Netflix, YouTube), Bose iPod docking station, Telephone, International plugs, Electronic Safe, Mini Bar and a Nespresso machine.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Car hire
Baggage storage
Non-smoking hotel
Dry cleaning
Street parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Laundry service
Ironing service
Room features
Air conditioning
Private balcony
Room service
Safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Hair dryer
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
4.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English, French, Dutch, German and 1 more

Location

11 Arthurs Road Atlantic Seaboard, Cape Town Central 8001 South Africa
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Cape Town Intl Airport
20.5 km
See all flights
611Reviews1Q+A50Room tips
Traveller rating
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  • 73
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Detailed Reviews
Kim N wrote a review Mar 2020
Krakow, Poland1 contribution
5.0 of 5 bubbles
This hotel is more like a BnB with the best breakfasts around in a proper cafe-style restaurant, but also has the benefit of the privacy of having a room in a hotel. The staff are great, really friendly and helpful, and the owners do whatever they can to make your stay enjoyable. The rooms are exceptionally clean and very well furnished. Loved the location too- 1 minute from the beach, 3 minutes from a big outdoor swimming pool and 1 minute from a cool food market (and other restaurants). That said, I loved eating in the hotel restaurant too- it's not your normal hotel restaurant, but actually one that you would want to go to regardless of where you're staying!
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Review collected in partnership with this hotel
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Luc Deschouwer, Manager at Hotel on the Promenade
Responded 27 Mar 2020
Dear Kim, Thank you for this perfect rating of your stay with us! We're delighted that we were able to exceed your expectations especially with our quality breakfast and dining options. We would like to take this opportunity to express the thanks of the entire team for your kind words as our aim is to provide the best experience for all our guests. We would love to welcome you back whenever you are in the area. Best wishes, Luc Deschouwer, Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Magicladybird wrote a review Aug 2020
Pretoria, South Africa16 contributions5 helpful votes
5.0 of 5 bubbles
Before we had the privilege of staying in the hotel we regularly had meals or cocktails on their veranda. The location is perfect for watching the world go by and close enough for a stroll down to the ocean.
The food is delicious and the service friendly. The hosts, Luc and Els have become friends.
Now, whenever we are in Capetown we stay there. The bedrooms are decorated in a up to date style with apple computers and your hosts have thought of everything. Proper coffee not instant. Small and friendly boutique hotel.
Patio to lounge on , comfortable bed, you want for nothing.
This visit I will be alone and its the only place I would choose.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Luc Deschouwer, Manager at Hotel on the Promenade
Responded 13 Aug 2020
Dear Guest, Thank you for your positive feedback. It is a real pleasure for us to receive your fantastic review and to welcome you back on each of your visits. It is a real delight knowing that everything met your expectations and a great reward for us all. We look forward to seeing you again on your next trip to Cape Town. Best wishes, Luc Deschouwer, Manager
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Glücksind HH wrote a review Mar 2020
Hamburg, Germany2 contributions
5.0 of 5 bubbles
The hotel is fantastic for a visit to Cape Town! The rooms are spacious and well equipped. The entire staff is super friendly, warm and helpful and prepares an individual and super delicious breakfast every morning. We arrived in Cape Town very early in the morning, but they already tried to get our room ready and in the meantime we could start our holiday with a wonderful breakfast!

The hotel is located absolutely safe in Seapoint and just around the corner the Hop-On Hop-Off bus leaves. Also absolutely recommendable is a visit to the almost neighbouring MOJO Market with many great food stalls, bars (100 open wines, 100 different kinds of beer on tap) and great live music!

Remark: The air conditioning alone is not optimal - if you turn it off, it is much too warm, turn it on, I catch a cold.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Luc Deschouwer, Manager at Hotel on the Promenade
Responded 19 Jul 2020
Dear Guest, Thank you for taking the time to review your recent experience at our hotel. We are thrilled that you enjoyed so much of your stay with us! Your kind comments, especially regarding our team's courteous and professional service, will inspire us to continue with our efforts. We have noted your remark concerning the air conditioning, and apologize for any inconvenience as your comfort is one of our top priorities. We will be sure to look into the matter. Thank you for highlighting our location; it is great to know this was so convenient for you. We look forward to welcoming you back on your next trip to Le Cap. Kindest regards, Luc Deschouwer, Manager
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Ingrid E wrote a review Feb 2021
Centurion, South Africa80 contributions30 helpful votes
5.0 of 5 bubbles
We were to there in December with a group of friends and between us managed to miscommunicate the booking numbers, so when we arrived there was no room booked or available for us. Luc, the owner, felt so bad about it (even though it was not at all his fault) that he went across the road to the Protea Hotel and arranged a room at a very good rate for us there. We joined our friends at the Hotel on the Promenade for breakfast and drinks and found the service to be very good and the food delicious. Subsequently we went back and stayed in a room in Luc's hotel and experienced the room as luxurious and high quality. With excellent attention to detail. We will go back soon.
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Date of stay: December 2020
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Some rooms have a balcony, which is nice.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Luc Deschouwer, Manager at Hotel on the Promenade
Responded 02 Feb 2021
Dear Ingrid, Thank you for taking the time to leave your review. We are delighted to know that you had a memorable experience during your stay with us that you appreciated the high standards and quality service which we strive to uphold. We all look forward to welcoming you back in the future. Kind regards, Luc Deschouwer, Manager
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Happyholidays190735 wrote a review Feb 2024
West Mersea, United Kingdom86 contributions63 helpful votes
5.0 of 5 bubbles
We arrived here early in the morning after a long overnight flight. We were quickly found a table & ordered a delicious breakfast. The owner did a brilliant job of getting our room ready which meant we could get a bit of sleep. Our room was at the rear of the hotel which was very spacious with a private outdoor area. The bed was huge & very comfortable. Great shower & rather lovely toiletries too. Bottled water replenished everyday. Stocked mini bar ( didn’t use but a nice touch )
The hotel is in a lovely area of Cape Town called Sea Point. As it’s name suggests the hotel is about 75 metres from the sea. The red tourist bus ( which is a must ) stop is literally at the end of the road.
The VA waterfront area is a short Uber ride away which has lovely places to eat & shop.
We did eat at the hotel & had brilliant streak & fish.
Would not hesitate in recommending this lovely little boutique hotel to anyone. The owners are always around & work extremely hard to ensure everything runs smoothly. They even have their own generator so when the power goes off we didn’t even notice.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel on the Promenade
Responded 21 Feb 2024
Dear Guest, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our convenient location just a stone's throw from the sea and the proximity to the red tourist bus stop. It's fantastic to know that our breakfast offerings provided a delicious start to your day and that our efforts to prepare your room promptly after an overnight flight contributed to a comfortable stay. We appreciate your compliments on the space in your room and are glad that the large bed and shower met your expectations. Your kind words about the food at our Bistro and the hard work of our team are greatly valued. Your recommendation is our best reward! We look forward to seeing you again in the future. Best wishes, Luc Deschouwer, Manager
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paulinilund wrote a review Dec 2020
Lund, Sweden18 contributions4 helpful votes
5.0 of 5 bubbles
This gem of a boutique hotel is in a perfect location in Sea Point, a stones throw from the Atlantic Seaboard. Rooms are elegant with high tech facilities, generous beds and beautiful bathrooms with all amenities. Second floor rooms have furnished terraces overlooking the sea. A big additional benefit is The Bistro on the veranda. A buzzing, welcoming place with a large choice of fabolous breakfasts from the freshly baked croissants to the yogurt,müsli and fruit sallad and the freshly squeezed juices.
The personnel is very helpful and friendly and will do their outmost to make you feel at home. We were met by good-natured easy friendliness by owners Els and Luc, who look after all their guests with pleasant charm and flair.
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Date of stay: December 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Rooms on the second floor have large, beautiful balconies with a sea view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, Luc Deschouwer, Manager at Hotel on the Promenade
Responded 19 Dec 2020
Dear Paulini, Thank you for sharing the review of your stay. We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay. It is great to know that we were able to provide a great night's sleep and a fantastic start to your day with a tasty breakfast. We hope to see you again in the future. Kind regards, Luc Deschouwer, Manager
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GigiParis wrote a review Apr 2022
Seattle, Washington2 contributions
5.0 of 5 bubbles
Upon entering our room, we were surprised by the very private large & spacious covered outdoor balcony! Complete with chaise lounge, tables and chairs. We wished we could have stayed longer! Our greeting upon arrival was a lovely beverage. Breakfast was one of our favorites with a massive bowl of perfectly ripened fruit and with a variety of toppings, and then a hot breakfast as well. The omelettes were the best we experienced in Capetown. A great location just steps from the delightful promenade with all kinds of people-watching and a glorious sunset. Friendly staff with awesome personalities. As the beginning of our vacation, it was a perfect start to experience South Africa and Capetown.Highly recommend!
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Review collected in partnership with this hotel
Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel on the Promenade
Responded 05 May 2022
Dear Guest, Thank you for reviewing your recent stay at our hotel. We are glad to know your stay with us was a pleasant experience and are pleased that you appreciated our strategic location. It is very rewarding when we receive such a message of satisfaction from a recent guest. We look forward to your next visit. Best regards, Luc Deschouwer, Manager
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BertinFL wrote a review May 2022
Fort Lauderdale, Florida122 contributions43 helpful votes
5.0 of 5 bubbles
I am a small upmarket safari tour operator and one of my other hotels canceled my booking on short notice and I had to find a replacement quickly. I am so happy I stumbled on The Promenade Boutique Hotel. Luc, the owner was very accommodating, especially since I was traveling with a couple of physically disabled clients. Luc, his lovely wife and his amazing staff made our stay so incredible and I have booked all of my future tours into his hotel. The breakfast (and it was included) was absolutely delicious and their restaurant was always able to please my clients special dietary requirements. Their wine selection is not to be missed......
The hotel is less then half a block from the famous Sea Point Promenade and the many other restaurants and shopping you can just imagine.
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Review collected in partnership with this hotel
Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel on the Promenade
Responded 16 May 2022
Dear Guest, Many thanks for your review. We are pleased we met your expectations with our location and the quality service of our team members. It is also a pleasure to know that you enjoyed our tasty breakfast, a great way to start the day. We hope to see you again in the future. Best regards, Luc Deschouwer, Manager
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margaretspain wrote a review Dec 2022
malaga96 contributions38 helpful votes
5.0 of 5 bubbles
Luc the Belgium.owner is a true professional and presides over all his staff from early morning to late at night. The rooms are like a TARDIS with everything you need including many extras like apple TV, computer, coffee machine and kettle. Shower with good sliding screen and a handheld shower as well as a rain shower. Plenty of towels and towelling robe. Electric blinds. The hotel is not on the prom but just 100metres up a side street. Ocean view from restaurant. I chose this hotel as I was traveling on my own and wanted a friendly restaurant so I didn't need to step out at night. Perfect! Good food and excellent wine! Perfectly safe to walk around during the day. Good value, highly recommend
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Date of stay: December 2022Trip type: Travelled solo
Room Tip: Order the packed chardonnay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel on the Promenade
Responded 09 Dec 2022
Dear Margaret, Thank you for this great feedback about your recent stay. We really appreciate the description you have given of your room and are delighted you appreciated our efforts to make your stay as comfortable as possible. We look forward to welcoming you back. Best wishes, Luc Deschouwer, Manager
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Oksana321 wrote a review May 2022
Florida5 contributions
5.0 of 5 bubbles
This hotel is amazing! It ‘s a beautiful boutique hotel owned by Luc and Els, who are there everyday to welcome guests and meet their needs. They make you feel right at home. Our room with large balcony was absolutely beautiful. My husband uses a walker and the room was perfect. Everyone made sure that he was comfortable getting around.
The staff at the hotel is very friendly and does a wonderful job anticipating your every need. Having a bistro on the ground floor was nice to have for breakfast, lunch, dinner or drinks. The food was amazing.
We stayed at the hotel for 9 nights. The location is a block away from the Sea Point promenade, where you can walk along the shore or sit and people watch. There are lots of shops and restaurants to explore.
We will definitely be back to this beautiful gem!
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel on the Promenade
Responded 19 May 2022
Dear Oksana, Thank you for taking the time to review your stay. It is nice to know that you were pleased with your room's decor and we appreciate your kind mention of our team. We do try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure your expectations are met. We look forward to welcoming you back on a future visit. Kind regards, Luc Deschouwer, Manager
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linda a asked a question Sept 2015
108 contributions40 helpful votes
Hi Does your hotel have free parking, if not free how much does it cost? Thank you
Answer from Eatcritic
Windhoek, Namibia87 contributions31 helpful votes
Yes FuzzyDave12 is correct. Opposite the hotel next to the Spur restaurantvis also free parking and car watchers.
Tony Waters wrote a tip Jan 2024
7 contributions15 helpful votes
5.0 of 5 bubbles
"Book early as the bars and restaurants around the Seapoint are awesome. Great location friendly staff"
Read full review
Gillian S wrote a tip Dec 2023
Johannesburg, South Africa40 contributions3 helpful votes
5.0 of 5 bubbles
"Only reviewing the restaurant but inside is as attractive."
Read full review
DaveSalford wrote a tip Jul 2023
Salford, United Kingdom35 contributions38 helpful votes
5.0 of 5 bubbles
"Winter time is quieter but weather can be very changeable"
Read full review
Maryam wrote a tip Jun 2023
Los Angeles, California118 contributions43 helpful votes
5.0 of 5 bubbles
"Book in advance even during low season this hotel gets booked most days. "
Read full review
Peter M wrote a tip Feb 2023
4 contributions
5.0 of 5 bubbles
"You can park in the street so no need to pay for parking"
Read full review
Not the right property for you?
There are more places to choose from in the Cape Town Central area.
PRICE RANGE
R 1,817 - R 2,825 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cascades on the promenade hotel sea point
FORMERLY KNOWN AS
Cascades on the Promenade
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
7
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL ON THE PROMENADE - Now R 2 232 (Was R̶ ̶2̶ ̶4̶3̶3̶) - UPDATED 2024 Reviews & Price Comparison (Cape Town Central, South Africa) - Tripadvisor

Frequently Asked Questions about Hotel on the Promenade
Which popular attractions are close to Hotel on the Promenade?
Nearby attractions include Mojo Market (0.4 km), Sea Point Beach (0.3 km), and Sea Point swimming pool (0.3 km).
What are some of the property amenities at Hotel on the Promenade?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel on the Promenade?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel on the Promenade?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel on the Promenade?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to Hotel on the Promenade?
Conveniently located restaurants include Zest Restaurant - Sea Point, Cape Town, La Boheme, and Grand Pavilion.
Are any cleaning services offered at Hotel on the Promenade?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel on the Promenade?
The staff speaks multiple languages, including English, French, German, Portuguese, and Dutch.
Are there any historical sites close to Hotel on the Promenade?
Many travellers enjoy visiting Iziko Slave Lodge (3.1 km), City Hall (3.5 km), and Iziko Bo Kaap Museum (2.6 km).
Does Hotel on the Promenade have any great views?
Yes, guests often enjoy the ocean view available here.
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