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Hilton Cape Town City Centre

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Traveller (421)
Room & Suite (210)
Dining (58)
Ratings and reviews
Certificate of Excellence
  • Excellent50%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“table mountain”(156 reviews)
“bo kaap”(66 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
Located in the heart of South Africa's second largest city at the foot of Table Mountain, the Hilton Cape Town City Centre hotel is only 20 minutes from Cape Town Airport and is close to many shops and businesses, the wine district, a variety of beaches and the National Parliament. All...
Offers from Hilton Cape Town City Centre
Special Offer: 25% off* - Summer Sale
Hotel deals
View all hotel information
Location and contact
126 Buitengracht Street, Cape Town Central 8001, South Africa
Hotel website
17,9 km to Cape Town Intl Airport
220 restaurants are within a 0,5 km radius
1.3 km from Lion's Head
View nearby attractions and restaurants
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Reviews (1 480)
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1 292 results
Traveller rating
627
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LanguageEnglish
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627
419
130
62
54
Show reviews that mention
All reviewsthe executive loungetable mountainbo kaapfree shuttleconcierge stafflong streetsignal hillbedroom suiteshuttle servicethe hotel offerswater frontcentral locationwaterfront areacamps baysouth africarandcabs
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1 - 5 of 1 292 reviews
Reviewed 2 days ago

My husband and I just returned from a vacation in South Africa where we had the fortune of staying at this Cape Town Hilton. When we arrived, we were greeted warmly by Mary Ann and the other front office staff. After explaining that we were...More

Thank Mark M
Hotel's Favourite
Reviewed 4 weeks ago

I cannot fault this hotel. From a few days before I arrived where the local team helped with travel and excursion arrangements, to when the bouquet of flowers arrived in our room for my wife's birthday (along with complementary cakes and wine!) to the moment...More

Thank Paul H
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 4 weeks ago

Dear Paul H Thank you for taking the time to submit a review regarding your stay at Hilton Cape Town City Centre I am delighted to hear that you had a memorable experience with us. We appreciate your compliments and I will be sure to...More

Reviewed 6 days ago

If you do not mind a Halal Hotel This hotel is great We did not know it was a halal hotel as it was booked by our agent We love to have a wine or beer with our meals so we believed we were not...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Molkentin
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 2 days ago

Dear Molkentin, Thank you for taking a moment to share your experience. I am delighted to hear that you had a memorable experience with us. We appreciate your compliments and I will be sure to share your wonderful review with the rest of the team....More

Reviewed 1 week ago via mobile

Location good and value for money. But lousy staff, which is why the service isn't good. Incident 1: We booked and paid for 3 beds with a confirmation from 27th to 31st May, but it took more than 3 hours to arrange for the 3rd...More

1  Thank amitduamail
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 2 days ago

Dear Amit Dua & Anju Dua Thank you for taking the time to send us your valuable feedback. We are disappointed to hear about your experience, as this is not the standard level of service we take pride delivering to our guests. As we continue...More

Reviewed 1 week ago via mobile

While our stay in the hotel we had booked robben island tickets through their travel desk and they mentioned a wrong date in the ticket due to which our ticket was a total waste. We reported this to the operation head who apologised and assured...More

Thank Anju D
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 2 days ago

Dear Thank you for taking the time to send us your valuable feedback. We are disappointed to hear about your experience, as this is not the standard level of service we take pride delivering to our guests. As we continue to look for ways to...More

View more reviews
About
Description
Located in the heart of South Africa's second largest city at the foot of Table Mountain, the Hilton Cape Town City Centre hotel is only 20 minutes from Cape Town Airport and is close to many shops and ...More businesses, the wine district, a variety of beaches and the National Parliament. All of the modern Guest Rooms at this Cape Town hotel boast large windows, 32-inch LCD TVs and complimentary wireless internet access. Upgrade to an Executive Room for stunning views of Table Mountain or the city and access to the Executive Lounge, with complimentary breakfast, canapés and drinks. Hold a conference for up to 120 guests in one of 6 meeting rooms or 2 board rooms, which offer the very latest in audio/visual technology and ensure your event is a success with our business center. Indulge in an all-day dining experience in the elegant Mezbaan restaurants(Halaal certified by ICSA) and sip cocktails and relax with a fragrant shisha pipe in the exotic Signal Hill Terrace Lounge and Restaurant. Work out in our Fitness Center or soak up the glorious South African sunshine and stunning views of the Bo-Kaap and Table Mountain in the outdoor swimming pool. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (421)
Room & Suite (210)
Dining (58)
Pool & Beach (9)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
Maliha O
16 July 2018|
Answer
Response from siforest65 | Reviewed this property |
Yes, the red route stops practically diagonally opposite traffic lights at the entrance to the hotel
0
Votes
Canucksnowbird
22 April 2018|
AnswerShow all 3 answers
Response from bem68 | Reviewed this property |
As far as I know, the Executive lounge is non smoking. Same for all public areas of the hotel as I recall. We requested a non smoking room, and got it just fine. I don´t think it should be a problem. We didn´t react to... More
0
Votes
560frankr
8 April 2018|
AnswerShow all 3 answers
Response from Derek H | Reviewed this property |
If you want to get to the airport from the hotel, you should go down into the Hertz Car Hire office situated there. They will provide a car for you at a much cheaper cost than the hotel will - and the hotel use Hertz as... More
1
Vote
Room Tips
"Request a view of Table Mountain!"
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"Executive room on a high floor"
Read review
"View over the pool / Bo Kaap."
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"go for two bedroom suite"
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