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Traveller (291)
360
Panoramas (9)
Dining (33)
Certificate of Excellence
Overview
Cnr Loop and Pepper Street, Cape Town Central 8001 South Africa See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
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Reviews (1 272)
Filter reviews
1 144 results
Traveller rating
540
387
129
48
40
Traveller type
Time of year
LanguageEnglish
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540
387
129
48
40
Show reviews that mention
All reviews pepper crab pepper club hotel long street sinatra restaurant table mountain loop street camps bay free shuttle night life shuttle service rooms are spacious business trip enjoyed my stay signal hill our honeymoon stay in cape town noise
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1 - 5 of 1 144 reviews
Reviewed yesterday

We had a pleasant stay at the pepper club hotel! Staff is very helpful and friendly! 4 nights in Cape town were the best. Location of the hotel is okay, with Uber or a rented car you van reach the entire city in a couplet...More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Explorer57388005345
Response from EmilyJanePCH, Guest Relations Manager at Pepperclub HotelResponded today

Good Afternoon, We are so pleased that you enjoyed your stay with us and that you were able to make the most of our prime location. We are so proud to be a City Center hotel as we do believe it creates multiple opportunities for...More

Reviewed 3 days ago via mobile

This hotel was booked through an agent, not sure about the cost and value, breakfast was included, tasty and plentiful. Smart hotel but not snooty. All the staff are friendly and helpful. The rooms are spacious clean and large. We had a problem with noise...More

Date of stay: January 2019
Thank zigzagMandurah
Reviewed 4 days ago

Receptionist need to be able to pick up that you a regular customer when accessing your information.A database of some kind needs to be implemented, so even new staff members can see what your preferences are, and when you doing a booking.More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Global45546008274
Response from EmilyJanePCH, Guest Relations Manager at Pepperclub HotelResponded today

Good Afternoon, Thank you for sharing your feedback with us. I would like to apologize in advance for the misunderstanding during your check in. We do have a database here at Pepperclub for our return guests, however there has been times that unfortunately the profiles...More

Reviewed 6 days ago

I was very impressed with the service mindset of the staff. I was a return visitor and was looking for a deluxe double room because it was for four friends sharing. Booking.com had limited information so I called reservations to get the information. I spoke...More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Trevor K
Response from EmilyJanePCH, Guest Relations Manager at Pepperclub HotelResponded today

Good Afternoon Trevor, Thank you so much for taking the time to share your feedback and mention some of our wonderful staff members here at Pepperclub Hotel. We have shared this wonderful review with our team and all of the above mentioned staff. It is...More

Reviewed 6 days ago

Stayed for 3 days, hotel is in a good location, good views from the mountain view rooms, great service. Was here over NYE and had a great time, close to the action. Would definitely stay again when in Cape Town.More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Trip30736093483
Response from EmilyJanePCH, Guest Relations Manager at Pepperclub HotelResponded 5 days ago

Good Day, Thank you for your kind review and rating. I am so pleased that you had a great time staying with us at Pepperclub Hotel and that we were able to contribute your celebrations of ringing in the new year. We look forward to...More

View more reviews
About
Description
A five-star hotel in the heart of Cape Town, the Pepperclub Hotel offers 210 luxury rooms, with breath-taking views of the harbour, Table Mountain and Signal Hill. This central property brings together More innovative design, high-end amenities and attentive service, to provide a five-star guest experience like no other. Ranging from spacious Deluxe Studios to our magnificent Penthouse, all rooms boast luxury finishes and amenities, with many also featuring balconies, free-standing baths and sweeping views of the city, mountain and harbour. Exceptional service comes standard, as does complimentary wi-fi, bathrobes and slippers, satellite TV and air conditioning, among other in-room features. From museums and art galleries, to world-class restaurants and local attractions, the city centre provides an endless variety of choices for travellers looking to explore Cape Town. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Luxury
,
Business
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Luxury
,
Business
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
210
Price range
US$127 - US$352 (Based on Average Rates for a Standard Room)
Also Known As
Pepper Club Luxury Hotel And Spa
,
Pepper Club Luxury Hotel Cape Town Central
Location
South Africa > Western Cape > Cape Town > Cape Town Central
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Luxury
,
Business
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
210
Price range
US$127 - US$352 (Based on Average Rates for a Standard Room)
Also Known As
Pepper Club Luxury Hotel And Spa
,
Pepper Club Luxury Hotel Cape Town Central
Location
South Africa > Western Cape > Cape Town > Cape Town Central
Photos
Traveller (291)
Room & Suite (247)
Dining (33)
Pool & Beach (25)
Amenities (10)
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Questions & Answers
Ask a question
PhamilyHcmc
1 February 2018|
AnswerShow all 5 answers
Response from Tarek S | Reviewed this property |
i was there in early fab 2018 they told us about water restriction and politely ask us to save water. and they removed the plug of the bathtub
0
Votes
Tarek S
7 January 2018|
AnswerShow all 3 answers
Response from Pepper_Club_PR | Property representative |
Hi Tarek, We do have a transfer service to and from Cape Town International Airport. This needs to be pre-booked and is at additional charge. Our complimentary scheduled shuttles are to and from the V&A Waterfront and... More
1
Vote
Rperi
31 July 2017|
AnswerShow all 6 answers
Response from cue-em | Reviewed this property |
I didn't see a car park... but seems to be car spots in streets nearby.
1
Vote
Room Tips
"Room with Table Mountain/Lion's Head view on a higher floor = great views and more quiet"
Shubba725
15 Dec 2018
Read review
"Ask for a room with a mountain view. Our suite was # 1709"
M1259FXmichaell
14 Dec 2018
Read review
"mountain facing rooms with balcony's are great"
Suetyler
06 Nov 2018
Read review
"Some rooms overlook nightclubs on the adjacent street and can be loud."
kitephil
03 Nov 2018
Read review
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