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1 Wale Street Corner St Georges Mall, Cape Town Central 8001 South Africa
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US$221
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (1114)
360
Panoramas (13)
Room & Suite (852)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for staff in public areas
Updated 21/04/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/04/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 128 in Cape Town Central
Location
Cleanliness
Service
Value
Travellers' Choice
Explore the city right from our doorstep. Originally home to the South African Reserve Bank and Temple Chambers and, later, the Board of Executors (BoE), Taj Cape Town effortlessly combines the legacy of the old with the luxury of the new. Located in the centre of the old city, it boasts a strong sense of place and is within walking distance to some of South Africa’s foremost landmarks and attractions and an eclectic array of shops, galleries and restaurants. Spread across two heritage buildings, all 176 rooms have spectacular city views or overlook the iconic Table Mountain.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
Umbrella
24-hour check-in
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Classic
Languages Spoken
English, French, Afrikaans, Xhosa and 1 more
2605Reviews35Q+A100Room tips
Traveller rating
  • 1 850
  • 492
  • 147
  • 55
  • 61
Time of year
Traveller type
Language
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Popular mentions
Roelof C wrote a review 20 May
Kuils River, South Africa254 contributions36 helpful votes
+1
From the frontdoor we were greeted as if we were VIP's, our room....o my....our room...we were blown over. Beyond beautiful with a view to the mountain to die for. Pumelisa at "Jiva" Spa treated me into oblivian with her facial - I fell asleep and snored myself awake again....! (blush). The gym, the heated pool, dinner at Bombay Brasserie, the breakfast.... I will never forget our stay at the "Taj"
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Date of stay: April 2022Trip type: Travelled
1 Helpful vote
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Response from GM Cape Town, Owner at Taj Cape Town
Responded yesterday
Dear Roelof C Thank you for the great rating of our hotel and for your compliments. We are delighted you enjoyed your time with us and that you had the opportunity to enjoy our Jiva Spa and fine dining cuisine at Bombay Brasserie. We hope to welcome you back to Taj Cape Town soon. Sincerely Mark Wernich General Manager
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Werner de Jager wrote a review 19 May
Vredendal, South Africa109 contributions16 helpful votes
We arrived 22:30 and the staff was very helpful assisting us with all our bags. The check in was smooth and efficient. But then the problems started... I ordered some grape juice and nuts to be ready upon arrival but it was quite upsetting when one plans one month before and even confirm with concierge if all my plans will be executed but to my disappointment it was not. I phoned reception and the guy said he will send it up to my room, but even after one hour it still did not arrive. At lest something came to our room but it was rose and was not my order. I just left it because clearly the staff is not attended the service. the breakfast was great with a la carte and buffet options to choose from. Considering the bad service received especially on ones first night as a married couple I will not visit again. Please don't make any excuse about the bad service as it is actually too late...
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Date of stay: April 2022
Location
Service
Sleep Quality
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Response from GM Cape Town, Owner at Taj Cape Town
Responded 4 days ago
Dear Werner D I would like to sincerely and personally apologise for the experience during your recent visit. We continuously strive to personally curate a beautiful journey for our guests especially when it comes to special occasions and we are deeply disappointed that we fell short. We would like an opportunity rectify our shortcomings and have reached out to you directly. Once again, please accept my sincere and personal apology. Yours in hospitality, Mark Wernich General Manager
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Kunal Patel wrote a review 16 May
1 contribution
We stayed in the hotel as last leg to our holiday.. I must say all the staff at the hotel are extremely courteous and are on toes all the time to serve you. Our check in was extremely smooth and Mr Papy Mingashanga the guest relations manager did his best to ensure we had a great stay .. kudos to the team and Tajness an experience we will never forget
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Date of stay: May 2022Trip type: Travelled
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Response from GM Cape Town, Owner at Taj Cape Town
Responded 1 week ago
Dear Wanderer822221 Thank you for the great rating of our hotel and for your compliments. We are delighted you enjoyed your time with us and hope to welcome you back to Taj Cape Town soon. Sincerely Mark Wernich General Manager
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Gregory T wrote a review 14 May
Singapore, Singapore82 contributions61 helpful votes
+1
Upon arrival, having booked with Trip.com AND booking 2 rooms, checkin was unaware that I had booked 2 rooms. I was then asked to prove that it was indeed two rooms. The hotel was fully booked due to the Mining indada. Apparently it was Trip.com fault, but nevertheless, not knowing 2 rooms have been booked is a clear lack of care. We checked in early but our rooms werent yet avaliable. When asking to put my bags away, I counted 9 occasions that staff asked what room I was in, staff may be trained to do a job, but do not listen when I said "we dont have a room yet". I had booked a Luxury Tower room, but was given 2 Single Heritage rooms. This stay wasnt getting any better. Rooms were lacklusterly cleaned, scuffs, marks and dirty furniture was the status quo. A cigar lounge in a hotel that doesnt provide cigar lighters nor cutters alongside laundry service where I asked for folded and the shirt came back hung. I know that these are small things, but when people spend their hard earned money on a "luxury 5 star" chain that themselves market in the lobby as the top 50 hotel brands in the world, it really didnt seem like it. The public bathrooms were dirty and at no stage did anyone welcome me back. I dont think I will be staying here again. The positive however was the bar staff, the two gentlemen there are fantastic and are the guiding light of the hotel.
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Date of stay: May 2022
Value
Cleanliness
Service
Trip type: Travelled
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Response from GM Cape Town, Owner at Taj Cape Town
Responded 1 week ago
Dear gregorytot800 Thank you for taking time to share your feedback. I would like to apologize for our shortcomings sincerely and personally. While I wish you had a better experience, it is by way of this feedback that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent that we fell short in the areas you highlighted. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Once again please accept my heartfelt and most sincere apology. Sincerely, Mark Wernich General Manager
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Paresh wrote a review Apr 2022
1 contribution
We booked a room for 3 nights to celebrate my wife's birthday. They spoilt us with chocolates, wine, and rose petals in the room and bathroom with candles. The staff were great. They allowed us to store our luggage as we had a late flight out also. The manager, Mr Pappy, went out of his way to accommodate us, and the barman, spoilt us with tea at no charge. It was eveident
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Date of stay: April 2022
Value
Service
Room Tip: Mountain view
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Response from GM Cape Town, Owner at Taj Cape Town
Responded 4 weeks ago
Dear Lakhafamily Thank you for the great rating of our hotel and for your compliments. We are thrilled that you enjoyed your time with us, especially your special celebration. We hope to see you again very soon. Sincerely Mark Wernich General Manager
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PRICE RANGE
US$107 - US$210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
taj cape town hotel cape town central
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
176
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Frequently Asked Questions about Taj Cape Town
Which popular attractions are close to Taj Cape Town?
Nearby attractions include Sixty Nine Theatre & Bar (0.4 km), KT Tours (0.4 km), and Company's Gardens (0.4 km).
What are some of the property amenities at Taj Cape Town?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Taj Cape Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Taj Cape Town?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Taj Cape Town?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Taj Cape Town?
Conveniently located restaurants include FYN, madam taitou, and Chefs Warehouse.
Are there opportunities to exercise at Taj Cape Town?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Taj Cape Town have an airport shuttle?
Yes, Taj Cape Town offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Taj Cape Town have airport transportation?
Yes, Taj Cape Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Taj Cape Town located near the city centre?
Yes, it is 0.8 km away from the centre of Cape Town Central.
Are any cleaning services offered at Taj Cape Town?
Yes, dry cleaning and laundry service are offered to guests.