Onomo Cape Town Waterfront

Onomo Cape Town Waterfront

24 Alfred Street V&A Waterfront, Cape Town Central 8001 South Africa
Traveller (164)
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Room & Suite (55)
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Dining (47)

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About

4.5
#69 of 117 hotels in Cape Town Central
4.7 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Onomo Cape Town Waterfront is located in the heart of Cape Town. Within walking distance to the V&A Waterfront, 300m to the Cape Town Convention Centre and 250m from the My Citi Bus Stop. Tech-savvy hotel catering to millennials and business travellers who are looking for affordability & convenience.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Children Activities (Kid / Family Friendly)
Airport transportation
Spa
24-hour security
Street parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Massage
Baggage storage
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Cable / satellite TV
Flatscreen TV
Walk-in shower
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quaint
City View
Languages Spoken
English, Afrikaans, Xhosa

Location

24 Alfred Street V&A Waterfront, Cape Town Central 8001 South Africa
165Reviews10Q+A22Room tips
Traveller rating
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Detailed Reviews
magali069 wrote a review Feb 2020
Remich, Luxembourg
4.0 of 5 bubbles
The small rooms are perfectly enough for a short stay. The sink is in the room, the shower and toilet are behind glass wall, the door opens to the room. The room and the bedsheets are very clean, the bed is comfortable. Location is perfect, 5 mins walk to the V&A Waterfront. Service is good and the staff is friendly. Unfortunately no parking available on premises, but a parking garage across the street.
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Date of stay: December 2019
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CGrobbelaar, General Manager at Onomo Cape Town Waterfront
Responded 13 Mar 2020
Dear magali069 Thank you for taking the time to review our hotel. We are delighted that you enjoyed our location and comfort of the room. We do offer a variety of room shapes and sizes. Our staff has a positive impact on our guests and we are proud to represent the ONOMO brand. We look forward to welcoming you back! Kind regards Candice Grobbelaar Hotel Manager
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Ryno Botha wrote a review Oct 2020
Mossel Bay, South Africa
5.0 of 5 bubbles
This was my first stay at at signature lux and my first time out of the house after lock down.

It was great to see all the things they are doing to keep things sanitised.

The hotel did not have parking but this is no problem since there is secure covered parking by the waterfront acros the road and best of all it was FREE on the weekend.

Breakfast was amazing - I had the eggs benedict with bacon, and yes it had an english muffin.

I was also happy that the hotel manager passed by during breakfast and took the time to find out about my stay.
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sallyhoneypot wrote a review Feb 2020
Colwyn Bay, United Kingdom
5.0 of 5 bubbles
We stayed for 4 nights on our first visit to Cape Town. We had booked a cabin room but upgraded for a reasonable cost to a room with a window. In hindsight we would probably stay again in one of the cabin rooms as our room on the 4th floor did not have a view and we closed the blind or most of our stay. The room was a good size and exceptionally clean. I slept well which is not usual for me and found the bed very comfortable. There was supposed to be complimentary coffee available but we never found it working. Breakfast was delicious and there was plenty of choice. It could be quite chaotic though as the restaurant does not seem big enough for the amount of customers. The coffee was divine but sometimes we queued too long because it was slow and often ran out of water or milk. The buffet area was quite crowded too at times and again waiting times for replenishment were not the best. Other customers who were not considerate and greedy did not help the situation either! We would return as the staff were lovely and we found the location perfect for us. We enjoyed walking to and from the waterfront and always felt safe.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CGrobbelaar, General Manager at Onomo Cape Town Waterfront
Responded 13 Mar 2020
Dear sallyhoneypot Thank you very much for taking the time to review our property. We are delighted that you enjoyed your stay and that we could accommodate with an alternative room. We are always striving to be better and have taken your feedback constructively, whilst also following up on matters mentioned with the relevant departments. We look forward to welcoming you back in the near future! Kind regards Candice Grobbelaar Hotel Manager
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Mike wrote a review Jan 2020
3.0 of 5 bubbles
The biggest asset this hotel are the staff who are very obliging and welcoming. I stopped here as part of an organised Cricket tour and was surprised that two established Cricket tour companies had selected this hotel. I presume they had done so on price and proximity to the Waterfront.
The rooms are very, very basic. Mine had no wardrobe, no work space and no telephone to communicate with Reception, no chair although one was fetched immediately when I asked for one. The hotel rely on you downloading an App to communicate which is irritating if you are my generation. and don't like technology. The Air conditioning unit is poorly positioned over the bed and the hotel do not subscribe to the main sports channels. The room does not get natural ventilation and there is no work space.
Staff in the bar and eating area are very pleasant but breakfast is chaotic and the buffet is inadequately positioned and managed.I had no need of parking being on a tour which was just as well because there is no parking easily and safely available.
There is also no room credit and you have to pay for all ancillary services when you take them. No tea or coffee making facilities in the rooms. There are machines in corridors offering complimentary facilities but they frequently are out of order.
I regret to say that were in not for the very pleasant staff I would have marked this hotel and the experience as poor.
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Date of stay: January 2020
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Can't advise on this.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CGrobbelaar, General Manager at Onomo Cape Town Waterfront
Responded 13 Mar 2020
Dear Crikcketfan1 Thank you for taking the time to leave us your feedback on your recent experience with us. We are delighted that the staff could play a positive role in your experience. Thank you for sharing your constructive feedback regarding our rooms and facilities. We are always striving to improve our service delivery and have looked into all points mentioned to ensure we improve what we unfortunately neglected in certain areas. Kind regards Candice Grobbelaar Hotel Manager
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Sarah C wrote a review Feb 2020
Gloucester, United Kingdom
4.0 of 5 bubbles
Difficult to rate this hotel overall, so here are the pros and cons:
+ Location: walking distance to V&A, attractions, restaurants etc reachable easily and cheaply by Uber
+ Staff are fantastic: the hotel's greatest asset, always willing to go above and beyond to help with anything
- Virtually no clothes storage in the room, and no furniture (although there was plenty of space to include both)
- No facility to charge services to room
- Bar closes at 2230
Hotel could make more of its industrial origins. Ornate restaurant decor doesn't match the minimalist theme elsewhere.
We were here as part of a tour, so can't comment personally on the price. I would say that what I have seen advertised seems a touch high, but probably in line with location.
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Date of stay: February 2020
3.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thembela F wrote a review Mar 2020
Doha, Qatar
5.0 of 5 bubbles
My partner and I stayed there from 3rd to 10th January 2020 - what a gem! Lovely and cozy, and absolutely breathtaking. It's simple - from the bar, to the rooms, to the dining area. The staff were great and very well trained. We loved every minute of our stay there. I loved the fact that there were no telephones in the rooms, but you rather got hold of the staff via their app - very modern! The location is PERFECT as it's near to everything in Cape Town CBD and Atlantic Seaboard. I can't wait to get to Cape Town again so I can stay at this lovely place again.
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Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Very accessible to everything
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CGrobbelaar, General Manager at Onomo Cape Town Waterfront
Responded 13 Mar 2020
Dear Thembela F Thank you very much for your lovely review. We are delighted that you enjoyed our hotel and our staff. We are moving into a newer version of hospitality and thus utilizing technology to improve your overall experience. We can't wait to welcome you back in the near future! Kind regards Candice Grobbelaar Hotel Manager
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Tshilidzi M wrote a review Jun 2020
5.0 of 5 bubbles
This hotel is one of the most beautiful hotels around Cape Town we absolutely enjoyed our stay.

Upon arrival we were warmly welcomed .
Our room was super amazing.
The staff was super friendly and welcoming.
True value for money
Would definitely recommend
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessicaflower123 wrote a review Mar 2020
Venice, Italy
5.0 of 5 bubbles
All I can say is WOW!! We checked out of this hotel after an amazing 3 night stay. The hotel is centrally located and a short walk to the V&A Waterfront, Bree Street as well as the Cape Town International Convention Center. The rooms are well designed, clean and spacious with some of the best linen I have slept in! The coffee stations on the floors is something all hotels should adopt! Wifi speed was a dream, but what stood out most was the personnel. Candice the Hotels Manager personally came by during our delicious breakfast, introduced herself and asked how we were enjoying our stay... proper management presence, something you don't see in hotels anymore but is so important. A warm and heartfelt thank you Candice, you and your team made us feel most at home and nothing was too much trouble, from booking restaurants and excursions to help sew a button on my shirt. We certainly will be back!
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Date of stay: March 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CGrobbelaar, General Manager at Onomo Cape Town Waterfront
Responded 13 Mar 2020
Dear Jessicaflower123 Thank you very much for taking the time to review our property. We are delighted that you enjoyed our location, rooms, facilities and little comforts we provide. We look forward to welcoming you back in the near future! Kind regards Candice Grobbelaar Hotel Manager
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Colin B wrote a review Apr 2022
Jacksonville, Florida
+1
5.0 of 5 bubbles
The hotel is in a great location about 500 meters (1/3 mile) from VA Waterfront.
From the moment I arrived the staff were extremely friendly and helpful. Definitely one of the friendliest hotels I’ve visit worldwide.
The rooms are clean and the bed very comfortable. There is no coffee maker in the room as there is a coffee/tea station on each floor. Why settle for ordinary room coffee when one can brew a fresh and strong cappuccino at the coffee station, definitely a huge plus.
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Date of stay: April 2022Trip type: Travelled on business
Room Tip: There are no room telephones however the hotel staff can be reached via WhatsApp. You can also...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Rentzke, General Manager at Onomo Cape Town Waterfront
Responded 07 Nov 2023
Dear 902Colin, Thanks for sharing a 5/5 review of our Hotel. We greatly appreciate the feedback which has been shared with the Teams. Take care. Michael Rentzke General Manager
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Adam wrote a review Feb 2021
3.0 of 5 bubbles
Nice and tidy room but there were only semi transparent curtains on the windows so everything in the room was visible from the outside. The service from the reception was decent but the waiters were lazy and careless. They made a lot of fuzz just to bring me what I had paid from the booking. Also some of the ketchup servings were expired but they brought them anyway. Overall, it is a mediocre hotel that someone can stay without having high expectations of the kitchen.
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Date of stay: January 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Candice Grobbelaar, General Manager at Onomo Cape Town Waterfront
Responded 10 Mar 2021
Dear AdamKokkin Thank you for taking the time to leave us with your feedback on your recent stay with us. We do have block out blinds behind the transparent curtains in all of our rooms for your privacy. I have followed up on the feedback provided from our restaurant as we get fantastic comments about our restaurant staff and their eagerness to assist. We have however emphasized the importance of guest satisfaction with our team. Our "ketchup" is served in individual ramekins and not in a bottle or sachet - therefore I am uncertain how any form of expiry date could be seen - we have however rechecked all of the tomato sauce that we have to ensure that they have not expired, which they have not. We look forward to welcoming you back in the future and turning your 3 star review into a 5 star review Kind regards Candice Grobbelaar Hotel Manager
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Answer from Beatriz R
11 contributions3 helpful votes
¿Cuál es su correo?
Answer from Jannie S
Robertson Wine Valley, South Africa95 contributions51 helpful votes
Uber is readily availabe and very quick to respond in this area.
Answer from GotThePassports
Cape Town Central, South Africa34 contributions22 helpful votes
It is safe during the day, but I wouldn't recommend walking after sunset. An Uber will only cost you R20 so I'd recommend taking that route instead.
Answer from CGrobbelaar
Cape Town, South Africa
Dear Romesh I trust that all questions have been answered. Please let me know if you have any further requests for your stay with us. Kind regards Candice Grobbelaar Front Office Manager
James M wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Walk on pedestrian path to V & A Waterfront. Arrive early for Robben Island departure. Line forms early."
Read full review
Nhlalo M wrote a tip Dec 2023
2 contributions
4.0 of 5 bubbles
"There is room for improvement in restaurant"
Read full review
Olivier N wrote a tip Jan 2023
8 contributions
5.0 of 5 bubbles
"Best location"
Read full review
Colin B wrote a tip Apr 2022
Jacksonville, Florida224 contributions20 helpful votes
5.0 of 5 bubbles
"There are no room telephones however the hotel staff can be reached via WhatsApp. You can also order room service the same way."
Read full review
Zak wrote a tip Jan 2022
Montreal, Canada11 contributions1 helpful vote
4.0 of 5 bubbles
"You should ask for room with view in 5th or 6th floor"
Read full review
Not the right property for you?
There are more places to choose from in the Cape Town Central area.
PRICE RANGE
R 1,124 - R 1,741 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
87
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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ONOMO CAPE TOWN WATERFRONT | UPDATED 2024 Hotel Reviews & Price Comparison (Cape Town Central, South Africa) - Tripadvisor

Frequently Asked Questions about Onomo Cape Town Waterfront
Which popular attractions are close to Onomo Cape Town Waterfront?
Nearby attractions include Cape Diamonds (0.4 km), Uwe Koetter Jewellers (0.5 km), and Baraka Gifts and Decor (0.5 km).
What are some of the property amenities at Onomo Cape Town Waterfront?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Onomo Cape Town Waterfront?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Onomo Cape Town Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Onomo Cape Town Waterfront?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Onomo Cape Town Waterfront?
Conveniently located restaurants include GOLD Restaurant, Col'Cacchio Foreshore, and Il Leone Mastrantonio.
Does Onomo Cape Town Waterfront have airport transportation?
Yes, Onomo Cape Town Waterfront offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Onomo Cape Town Waterfront located near the city centre?
Yes, it is 0.5 km away from the centre of Cape Town Central.
Are any cleaning services offered at Onomo Cape Town Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Onomo Cape Town Waterfront?
The staff speaks multiple languages, including English, Afrikaans, and Xhosa.
Are there any historical sites close to Onomo Cape Town Waterfront?
Many travellers enjoy visiting Iziko Slave Lodge (1.2 km), City Hall (2.2 km), and Iziko Bo Kaap Museum (1.0 km).
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