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57 Heerengracht Street, Cape Town Central 8001 South Africa
3 people are viewing this hotel
Booking.com
US$150
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Free cancellation until 22/05/18
Expedia.com
US$135
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Free cancellation until 22/05/26
Agoda.com
US$86
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Hotels.comUS$135
Trip.comUS$184
PricelineUS$135
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (80)
Pool & Beach (14)
Dining (10)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#38 of 129 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travellers' Choice
The Onyx, the newest addition to compliment Newmark’s award-winning Cape Town hotel collection, is a rare and precious property in the city’s Foreshore precinct. Within walking distance to the Cape Town International Convention Centre and it’s close proximity to the Cape’s top tourist attractions, the avant-garde and leading-edge Onyx commits a complete offering to it’s guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Car park
Wifi
Hot bath
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Spa
Couples massage
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
Afrikaans
129Reviews3Q+A14Room tips
Traveller rating
  • 93
  • 28
  • 5
  • 1
  • 2
Time of year
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Language
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Popular mentions
lynnisaacs1 wrote a review Nov 2021
1 contribution
Had a fantastic experience at the Penthouse. Everything was just perfect. Very neat, clean and fully equipped kitchen. I would highly recommend this stay to anybody. I would definitely go back in a heartbeat.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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WomensTravelWorld wrote a review Oct 2021
Plettenberg Bay, South Africa1094 contributions49 helpful votes
So many options of places to stay but for self-catering, this seemed like the best option. I have a serious gluten allergy so staying at a place where we can cook a proper meal (daily) is a must. It had everything we needed in a large studio apartment. Everything was high end and worked great. We walked to the V&A waterfront a couple of times and there is a DisChem just down the street for convenience. We brought everything else with us which is good because there was no coffee, sugar, salt, pepper, etc-but we had it already. With free parking in a covered lot and 24/7 security it was really a great option. The gym, pool and bar were also nice options. We would stay here again 100%.
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Date of stay: October 2021
Rooms
Location
Service
Room Tip: High floor, away from the elevator is always my request...the quietest!
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Response from Paul Rivett, General Manager at The Onyx Hotel
Responded 04 Nov 2021
Dear Wendy Thanks so much for taking the time to post a review from your recent stay at The Onyx. The team and I are so pleased to read that you enjoyed your time with us and are humbled by your kind words. We look forward to welcoming you back in the not too distant future. Kind regards Paul
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mebneter wrote a review Mar 2021
Zug, Switzerland559 contributions100 helpful votes
This hotel has gorgeous views facing table mountain, but the rooms are rather small and there was always some noise from renovations during the day and people returning and slamming doors at night. I was repeatedly approached by beggars outside the hotel. Breakfast was ok but unimaginative.
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Date of stay: March 2021Trip type: Travelled with friends
2 Helpful votes
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Response from Paul Rivett, General Manager at The Onyx Hotel
Responded 06 Apr 2021
Dear mebneter Thanks so much for taking the time to leave a review on The Onyx hotel. I am happy to report that the renovations within the property are very close to completion. We have also noted your valued feedback in relation to vagrants outside of the property and have enlisted our security team to add an additional guard to patrol the front of the hotel to assist with this challenge. Thanks again for leaving a review and all the points you listed, your feedback assists us in improving our facilities and service offerings. The team and I hope to be able to welcome you back in the not too distant future. Kind regards Paul
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Quinton wrote a review Feb 2021
Bothasig, South Africa1 contribution
We stayed one night. Service was good, everyone was friendly. The staff were extrememly helpful. We ordered in Sushi from Nu restaurant. The sushi was top class.. We enjoyed breakfast at MKRT. Our overall experience was fantastic. We definitely will be coming back.
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Date of stay: January 2021Trip type: Travelled on business
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Response from Paul Rivett, General Manager at The Onyx Hotel
Responded 01 Mar 2021
Dear Quinton135 Thanks for posting a review on The Onyx Hotel. The team and I are very grateful for your kind words, they will be shared with the entire team! I completely agree with your review on MRKT, they have sumptuous meals on offer throughout the day. We look forward to welcoming you back in the not too distant future. Kind regards Paul
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Stuart B wrote a review Feb 2021
3 contributions7 helpful votes
One of my favorite places to stay in Cape Town. Rooms spacious and clean, perfect for family or business vacations. Close vicinity to Waterfront and easy access to highway for traveling to other areas. Great restaurants available in hotel for all meals.
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Date of stay: January 2021Trip type: Travelled with family
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Response from Paul Rivett, General Manager at The Onyx Hotel
Responded 01 Mar 2021
Dear 449stuartb Thanks so much for taking the time to leave a review on recent visit to The Onyx Hotel. The team and I are very happy to read that you enjoyed your stay at the hotel. I must say I do agree with your comments regarding the restaurants, Yu in specific is some of the best Asian fusion food in Cape Town! We hope to be able to welcome you back to the property in the not too distant future. Kind regards Paul
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PRICE RANGE
US$35 - US$211 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
120
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Frequently Asked Questions about The Onyx Hotel
Which popular attractions are close to The Onyx Hotel?
Nearby attractions include Artscape (0.3 km), Cape Town Magic Club (0.4 km), and Zip Zap Circus School (0.5 km).
What are some of the property amenities at The Onyx Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Onyx Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at The Onyx Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Onyx Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Onyx Hotel?
Conveniently located restaurants include Col'Cacchio Foreshore, YU Restaurant, and ON19 Restaurant.
Are there opportunities to exercise at The Onyx Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Onyx Hotel have an airport shuttle?
Yes, The Onyx Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Onyx Hotel have airport transportation?
Yes, The Onyx Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Onyx Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Cape Town Central.
Are any cleaning services offered at The Onyx Hotel?
Yes, dry cleaning and laundry service are offered to guests.