SunSquare Cape Town City Bowl
23 Buitengracht Street Corner Buitengracht & Strand Street, Cape Town Central 8000 South Africa
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US$138
Breakfast included
US$137
Breakfast included
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US$138
US$121
Hotels.comUS$137
AlgotelsUS$130
PricelineUS$138
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About
#113 of 401 hotels in Cape Town Central
Location
Cleanliness
Service
Value
The hottest new hotel in Cape Town city centre comprises 202 bright, modern and spacious bedrooms; standard rooms with queen size beds, family rooms each with 2 double beds, executive rooms & suites. After a busy day head to Vigour & Verve where great food and drinks are served all day long. Only minutes from the V&A Waterfront, the hotel has great connectivity with guest access to free WiFi throughout the property. Hip and fresh with a design edge, the bustling location of SunSquare Cape Town City Bowl inspires visitors to explore the city. The stylish 14 Stories Rooftop Bar is a welcome retreat for guests looking to relax in style and offers access to an outdoor pool deck overlooking Cape Town harbour and Lions Head. With panoramic views of Table Mountain the top floor located gym will satisfy guests looking to keep fit or work up an appetite before venturing out into the surrounding foodie district. The hotel has dedicated basement parking and meeting rooms are available.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Car park
Wifi
Pool / beach towels
Rooftop pool
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Rooftop bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Kitchenette
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Location
100Great for walkers
Grade: 100 out of 100
256Restaurantswithin 0.5 km
87Attractionswithin 0.5 km
23 Buitengracht Street Corner Buitengracht & Strand Street, Cape Town Central 8000 South Africa
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387Reviews12Q+A27Room tips
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A beautiful hotel in a fantastic location! This was the first hotel we stayed at on our honeymoon and we were not disappointed. The room had a wonderful view of Lions head, the rooftop bar was a great place to relax with beautiful 360 views and great choice of food and drinks. This hotel is a short walk to the waterfront and the hop on hop off bus stop on Long street - perfect for getting to the best places! The staff were attentive and professional, Misa, Siya and Amazement were all extra helpful during our stay. We can't wait to return one day. Thanks for making our trip to Cape Town so memorable!
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I arrived at the restaurant at 15H00 and placed an order. The food came at 16:45. When it arrived it was old and cold . The restaurant wasn’t busy and the waitress did not explain the cause of a delay . I asked for the manager but it no one was to be found until later . I explain the situation but she didn’t give me the straight answer. I refused to pay for the old food that they served me. which I ended up not eating and left with an empty stomach. I’m not happy and my company wasn’t satisfied at all. What hurts is that both managers did not care about and didn’t resolve the matter all they wanted was the money. I have been coming to this restaurant for a while I had never experienced such poor service I left the place angry and dissatisfied
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Go at your own risk
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The hotel was clean and comfortable in a good location, just a short taxi ride to the waterfront. We were on the first floor (apparently fully booked so no rooms with a view available) so no view of table mountain but we could see a homeless camp on the road opposite. Cape Town is a beautiful city but there is a lot of poverty and you need to take care. The rooftop bar has incredible views and great cocktails although the food was of the ‘deep fried’ variety. Overall, it was good value for money,
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We booked an executive room. Terrible. Just below the hotelbar. Causing nuisance in the night (loud music) and in the morning (cleaning and moving chairs and tables). On top of that the fire alarm went of for no reason. Climbing 12 floors. No assistance whatsoever. On our request we moved to another, cheaper room. Anything for our rest. We were confirmed to receive the price difference after our stay. It is April no. Still waiting for that refund. No one answers emails or reacts on calls. Really bad customer service.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: avoid this hotel if you anticipate on good guest service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We really liked this hotel. Friendly staff, good value and convenient for most of the sights. Good food and breakfast and played premier league matches for us in the bars. Would definitely recommend if you want a central location in a business-type hotel.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Makau, Owner at SunSquare Cape Town City Bowl
Responded 10 Apr 2023
Dear BlithburySloth, Thank you for taking your time to rate and comment about the facilities. We really appreciate the feedback. Kind regards, Andrew Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff were lovely. Lady at reception wonderful and was our personal Zomato. House keeping manager aos ways goes around checking all rooms everyday to check the cleanliness. perfect location. The buffet food had a bit of cross contamination. not enough spoons or tongs for each plate, you would have to use the same tong to pick up different items of food.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Andrew Makau, Owner at SunSquare Cape Town City Bowl
Responded 18 Mar 2023
Dear Diogo A, Thank you for taking your time to give us feedback. We really appreciate it as it gives us the opportunity to improve on our service. Kind regards, Andrew Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was totally disappointed with the booking in by KUHLE.She is very unprofessional and unhelpful.When I came to the front desk to ask her about booking in it was about just over 1pm on the 19th November 2022.She just abrubtly told me she can't book me in earlier as she don't know if there are rooms available without even check.I do understand booking in is from 14h00 ,then a young guy came and she assisted him immediatly.Then when Namhle came to the front desk Kuhle was all of a sudden very helpfull.The guy that came after me was checked in without hassles and went to his room.KUHLE has a attitude with no customer service she don't deserve to work at the front desk.I am a frequent guest and with her attitude I don't think I will book at Sun Square anymore.Namhle was very professional as I saw another guest came to book in and she immediately checked the details of the booking.The gentleman was assisted without any problems.Please teach Kuhle some customer care if you aregoing to keep her at front desk.The rest of the staff I have no complaints as per my previous review.…
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
When we arrived we were met by what seemed to be a human acting as a robot, or perhaps it was vice versa. No greeting, not even a smile, just an announcement of the times and specifics for restaurant opening hours. Really? Yes, really. Bizarrely, when we checked out it was once again a matter of fact announcement about the bill to be paid. No thank you, no did you enjoy your stay at no farewell see you next time. Amid those experiences the food was nice, the room was comfortable and the service staff helpful. Next time, we'll try somewhere different.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
My wife and I stayed here several nights at the end of an Overseas Adventure Travel African Safari. The breakfasts were very good and the staff helpful. It has daily housekeeping. Some things to be alert to: the Lounge on the top floor is very loud at night, so don't book above the 8th floor. Secondly, it takes 10 or more minutes of running the hot water before it gets very warm--may not ever get hot enough to your liking.
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: Don't book higher than the 8th floor due to lounge noise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Andrew Makau, Owner at SunSquare Cape Town City Bowl
Responded 24 Aug 2022
Dear Marc C, Thank you very much for your rating and comments. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your comments and feedback are both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back in the near future. Kind regards, Andrew Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 5 nights whilst visiting attractions. The first impression was how gloomy it is downstairs which was where the restaurant and communal lounge area was. The reception staff were polite and professional but not particularly friendly. We had been told it was safe to walk around the area in the day time but that is not what we found as on our very first afternoon we were scammed so that put paid to any further walks. The rooftop bar and terrace area was nice and the room was as per Premier Inn standard. We had one nice meal in the restaurant and one not nice as I made the mistake of ordering a pizza which they seemed to think meant a flatbread. We wouldn't stay here again.
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Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip: We had a great view of Table Mountain from floor 11.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Andrew Makau, Owner at SunSquare Cape Town City Bowl
Responded 10 Jun 2022
Dear Stay292187 Thank you for taking your time in rating and giving feedback. My sincere apologies that you did not enjoy your stay with us. Kind regards, Andrew Deputy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$107 - US$176 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
202
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Claim Your ListingSUNSQUARE CAPE TOWN CITY BOWL - Now R 1 660 (Was R̶ ̶1̶ ̶7̶9̶2̶) - UPDATED 2023 Hotel Reviews & Price Comparison (Cape Town Central, South Africa) - Tripadvisor
Frequently Asked Questions about SunSquare Cape Town City Bowl
What are some of the property amenities at SunSquare Cape Town City Bowl?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at SunSquare Cape Town City Bowl?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at SunSquare Cape Town City Bowl?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at SunSquare Cape Town City Bowl?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
Are there opportunities to exercise at SunSquare Cape Town City Bowl?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does SunSquare Cape Town City Bowl have airport transportation?
Yes, SunSquare Cape Town City Bowl offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SunSquare Cape Town City Bowl?
Yes, dry cleaning and laundry service are offered to guests.
Does SunSquare Cape Town City Bowl offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is SunSquare Cape Town City Bowl accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.