Dock Road Victoria & Alfred Waterfront, Cape Town Central 8002 South Africa
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About
#59 of 401 hotels in Cape Town Central
Location
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Service
Value
Travellers' Choice
Welcome to the doorstep of Africa, where One&Only Cape Town takes pride of place in the city’s most coveted location. An inimitable destination at the heart of the Mother City that speaks to international travellers and discerning locals alike, One&Only Cape Town is a thriving oasis where guests can revel in tropical seclusion alongside the sophisticated edge of a city hotspot.
Feel luxuriously at home in the city’s most spacious rooms and suites with sprawling private outdoor space and inspiring interiors that display both contemporary and traditional African aesthetics for a distinctive sense of place.
An extraordinary welcome captivates visitors from the moment they enter. Looking beyond the lobby, the untameable spirit of Vista ignites a visceral reaction. Floor-to-ceiling windows frame majestic views of Table Mountain and a sculptural centrepiece above the bar symbolises the mythical tale of this natural wonder. Day-to-evening entertainment abounds and live music fills the air. From the kitchen, vibrant dishes showcase the flavours of the region, avant-garde afternoon tea is a cause for celebration, masterfully crafted cocktails tempt the palate and
world-renowned Nobu provides flawlessly plated Japanese cuisine.
Nestled within the fashionable Victoria & Alfred Waterfront, you’ll soak up the very essence of Cape Town living and be moved by its local charm and culture. An award-winning KidsOnly Club plays central hub for little ones with magical children’s programming to educate, inspire and entertain while giving parents and grandparents time to indulge in their own pursuits.
Generous hospitality imbued with the warmth of Capetonian spirit will ensure you feel centre stage as your every whim is catered to. Savour moments of joy at the resort and beyond with masterfully crafted experiences and activities that share the best of the location, from outdoor pursuits in awe-inspiring landscapes and mouthwatering excursions to the Winelands to pampering wellness treatments back at the Spa Island.
However you choose to spend your days, One&Only Cape Town promises the very best of Africa.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Archery offsite
Babysitting
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Bowling offsite
Evening entertainment
Squash offsite
Tennis court offsite
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air purifier
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Green
Languages Spoken
English, Afrikaans, Xhosa, Zulu
Location
98Great for walkers
Grade: 98 out of 100
61Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
Dock Road Victoria & Alfred Waterfront, Cape Town Central 8002 South Africa
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2409Reviews23Q+A100Room tips
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+1
Wow! What a spectacular hotel. I’ve been lucky enough to stay in some amazing hotels around the world but this was the first time I’d stayed at a One & Only group hotel. It won’t be my last! You are made to feel as it you are the only guest at the hotel, everything they can do for you they do it. Our room was a table Mountain View room. It was Huge as was our balcony. A great spot for a morning coffee whilst taking in the amazing mountain! Location is first class, right on the V&A waterfront and access to all the bars and restaurants there. Helpful staff will go out of their way to arrange trips, transfers and offer advice of things to do. Breakfast was sensational, they highest quality food available from fresh oysters ( not my thing ), cheeses, cereals and other continental choices. Also options for the Asian market such and curry which is a staple breakfast option when I’ve travelled in that area. Fresh hot food and coffee is served and chosen from the a la Carte menu and option to eat on the outdoor patio is a good option. A separate review needs to be done for Nobu restaurant which is the only one in Africa and was amazing. The car area is beautiful and the staff were helpful in suggesting which cocktails to try first! It’s 6* for a reason! Just book it!!…
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Our first floor Mountain View room had a huge balcony compared to the ones above us
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 2 days ago
Dear adyleeds1983, What an exceptional review! We are beyond delighted to hear that you had a wonderful stay with us at One&Only Cape Town. Your comments are exactly what keeps us going as a resort, knowing that we have helped to create amazing memories for our guests and ensure that they have an amazing holiday. We appreciate the incredible feedback, and we look forward to welcoming you back again soon to One&Only Cape Town. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We recently returned from a week's stay at One&Only Cape Town. I can certainly say that this is an impressive and luxurious property. We had a Premier, King Bed Mountain View room on the fifth floor. The view of the famous Table Mountain was spectacular. Morning coffee or an early evening drink on the balcony was always a treat. The room was large, bright, and very clean. The a/c worked perfectly. The design was contemporary but warm. The bathroom was huge with a double sink, separate shower and tub. The bed was exceptionally comfortable. I am allergic to feathers and asked for synthetic bedding upon check in. A member of the housekeeping staff arrived at the room just as we did and did the job. Bed linens were soft and immaculate. We found the morning breakfast buffet to be quite impressive, with a plethora of international and South African choices. The infinity pool on the, I assume, manmade island on the property was large and relaxing. It was heated and not too heavily chlorinated, which made it very nice. There were plenty of sunbeds and umbrellas as well as shady areas made so by the landscaping. One thing which would improve the pool area is an outdoor hot tub, but beyond that the pool area was delightful. Poolside service was warm and helpful. We did check out the spa, where there was a sauna, steamroom, and "wellness" pool (like a hot tub) in the men's side (can't comment on the ladies' side), as well as treatment rooms. Very nice all around. I'd comment that service throughout Cape Town seemed just a bit slow by US standards, even at O&O, so patience is in order. But the attentiveness, kindness, and ready smiles of the entire staff at O&O were remarkable. This, in my view is what makes a property truly stand out. The location on the V&A waterfront was exceptionally convenient, with lots of dining and shopping choices moments away. The area is busy and safe, so no hesitations about walking at night whatsoever. We had a few lunches at the poolside Mediterranean restaurant, which were delicious (albeit it a bit light). The main bar is stunning, buzzing with energy, and also has a massive wall of windows affording a great view of the mountain. We did not eat at the Nobu restaurant. NB: The hotel has its own generator so the infamous South African blackouts ("load shedding" in local parlance) are only truly momentary blips. The power comes right back on. It's not even an inconvenience! This is a very expensive property, but in light of the luxurious accommodation and facilities and the truly fine service, I think it was worth every penny. If it's within your budget, stay there.…
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Date of stay: February 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 23 Feb 2023
Dear BJMicel, What an outstanding review! I wouldn't know where to start. Thank you for staying with us and for taking the time to share your reflections on your experience. We are most delighted to learn that your experience with us was to your satisfaction in all elements and that you had a luxurious stay. To hear that you were met with warmth gives me a great sense of pride and joy, as this is what we strive for with our guests on a daily basis. Thank you for all of your wonderful feedback, and we look forward to welcoming you back again soon for another superb visit. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coming from Dallas Texas our airline was delayed in Atlanta. It was two days before we could get to Cape Town. I had a four night reservation. Instead of canceling the two days we missed. They canceled the whole reservation charging me for all four days which they said was non refundable. They then charged me for the two days we were there. So I paid for 6 days for a two day stay. Very unreasonable policy. We tried getting a refund but but was denied. I will never stay at this wonderful resort again due to there unreasonable policy.
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 2 days ago
Dear Tour762595, It is with great concern that we read that your stay with us was incredibly disappointing. We would like to know more about your experience. Please kindly send us your email address or send an email to Amanda.Phillips@Oneandonlycapetown.com so that I may further investigate. We hope to have the opportunity to restore your faith in us and welcome you back again in the future for a true One&Only Cape Town experience. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Remarkable staff and wonderful property makes this a unique hotel in Cape Town. The staff looked after my family with care and warmth that was genuine. Food at Nobu is outstanding and the breakfast spread wonderful. They’ll run you to the waterfront mall anytime and arrange pretty much anything you need. Stay here if you can - you won’t regret it.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 1 week ago
Dear JClancan, We could not be happier to read that your stay with us was filled with the joy and warmth that we strive to create for our guests. We are thrilled that you enjoyed the facilities and that our team was able to take care of you and your family. Thank you so much for sharing your feedback with us; we truly value it. We look forward to welcoming you all back soon for another wonderful stay. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Enjoyed our stay. The newly revamped hotel is back to its original one and only standards. Breakfast was magnificent and in room dinning also assisted wuth off the menu items. Spa was magnificent. Highly recommend- Rashin Maharaj
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 1 week ago
Dear Rashin, We couldn't be happier to read your review and know that our team was able to give an experience that met the One&Only Cape Town standard. Thank you so much for sharing your thoughts with us, and we look forward to welcoming you back soon. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thought I'd died & gone to Heaven! Amazing rooms, beds are so comfortable, fantastic location with stunning views, wonderful staff. Easy access to the Waterfront & amenities, concierge will book everything for you, just a great experience.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 1 week ago
Dear Photofrenzy, What wonderful review! Thank you for sharing your thoughts about your time at One&Only Cape Town. We are delighted to hear that you had a heavenly visit and truly enjoyed every aspect of your stay. We appreciate your kind comments and hope to see you again soon. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A few weeks back we visited the One and only for a MCC high tea experience in celebration of my birthday. And Wow am I still in awe with the amazing experience myself and friend received when we were there. I just want to give 5 stars rating to your 5 star service and fantastic employees. A big shout out and special thanks to Sir Ash for the most amazing and Royalty service he gave us that day. Sir Ash made my day so special and memorable. It was really great seeing him going over and beyond in ensuring that my whole experience was amazing and indeed it was beautiful and we truly enjoyed it. A special thanks to the piano player as well as Timothy with his amazing voice that sang Happy birthday to me. Overall the experience was a highlight for us and we definitely planning on coming back. ⭐️⭐️⭐️⭐️⭐️…
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 1 week ago
Dear Miss_BeeMpofu10, What an amazing review! We appreciate you taking the time to share your Vista Bar & Lounge experience. Sir Ash will be thrilled to hear such positive feedback about his warmth and service. Thank you for coming choosing to celebrate such a momentous occasion with us, and we hope to see you soon for many more celebrations. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for four nights and chose it as it was within a 4 minute walk of the Waterfront. Valet parking was efficient and check-in was a breeze. Our room was on the second floor and offered a fantastic view of table mountain. It was luxuriously appointed as would be expected and very quiet at night. Breakfast was ‘whatever you want’ (although the granola was overly cinnamon flavoured) and served promptly with great coffee too. The concierge and door teams were willing and able to answer with a warm smile any questions we had re our visit to the Cape Town area. Their car service partner was brilliant and provided drivers with high spec vehicles for us throughout our stay. This hotel is one of a handful on the Waterfront and very highly recommended.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The waterfront has some terrific restaurants and was preferred by us for dinner and drinks most...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 2 weeks ago
Dear Andy, What an incredible review ! Thank you for choosing to celebrate such a special occasion with us and for taking the time to reflect on your experience at One&Only Cape Town. We are elated that we were able to come together as a team to provide you an amazing stay. Our team will be delighted to hear that they were able to contribute to some joyous memories of yours. We hope to have the opportunity to welcome you back soon for many more spectacular stays. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been fortunate enough to stay in some amazing properties but this one takes the top prize so far, as always its the people that make the difference and the staff at one and only Cape Town were simply the best, from the doorman remembering your name, the service at breakfast, the blood orange tea freshly brewed because the attendant thought I had a slight cold. Simply amazing. Ive stayed at the Royal Mirage in Dubai but would put the service, the quality of breakfast and the experience far above what was experienced there, would love to come back to amazing Cape Town and the One and Only.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Try the Rye Bread and Tomato Salsa with Avocado for breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 2 weeks ago
Dear Fareed , What a magnificent review! We are delighted to read that your experience with us was memorable. It brings us great pleasure to hear that your stay was simply amazing, as this is what we strive for with our guests. We appreciate the wonderful feedback, and we look forward to welcoming you back again soon. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve stayed at other One & Only hotels that really blew my mind. The Cape Town One & Only highly disappointed in service! We ordered room service multiple times which never arrived. They never answered the phone, the sometimes answer if you use the “WhatsAp” service they use. The spa was nice. Breakfast was good but our room was nothing like it showed on the website.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Very busy hotel. Don’t be excepted to be treated special.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 2 weeks ago
Dear Maria , Thank you for taking the time to share your thoughts with us. Although we are grateful for the opportunity to have hosted you, we are disappointed to learn that your stay was not completely satisfactory. We appreciate your valuable feedback regarding your stay and any service-related problems you may have had. This is not the outstanding service that we are known for, and I sincerely apologize. Thank you for your review; we hope to see you again soon for a true One&Only Cape Town experience. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$1,050 - US$1,381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
one&only cape town hotel cape town central, one and only cape town
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
131
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Claim Your ListingONE&ONLY CAPE TOWN - Hotel Reviews & Price Comparison (Cape Town Central, South Africa) - Tripadvisor
Frequently Asked Questions about One&Only Cape Town
Which popular attractions are close to One&Only Cape Town?
Nearby attractions include HintHunt Cape Town (0.2 km), Watershed (0.2 km), and Two Oceans Aquarium (0.1 km).
What are some of the property amenities at One&Only Cape Town?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at One&Only Cape Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at One&Only Cape Town?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at One&Only Cape Town?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to One&Only Cape Town?
Conveniently located restaurants include Dash Restaurant & Bar, Signal Restaurant Waterfront, and Ginja.
Are there opportunities to exercise at One&Only Cape Town?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does One&Only Cape Town have an airport shuttle?
Yes, One&Only Cape Town offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does One&Only Cape Town have airport transportation?
Yes, One&Only Cape Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at One&Only Cape Town?
Yes, dry cleaning and laundry service are offered to guests.