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One&Only Cape Town

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Traveller (1027)
Room & Suite (473)
Dining (91)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“kids club”(58 reviews)
“island suite”(46 reviews)
“nobu restaurant”(43 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
06 May07 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1 798)
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Traveller rating
1 271
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1 271
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All reviewskids clubisland suitenobu restaurantreubentable mountainthe main hotelhigh teafour seasonsbeautiful hoteloystersnespresso machinebreakfast buffetsouth africaluxury hotelturn down servicemountain viewwaterfront area
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1 - 5 of 1 572 reviews
Reviewed 6 days ago

We had a lovely four days stay at the One and Only Cape Town. Just as you step into the hotel, you are left spellbound with the view of Table Mountain behind the lobby bar. The bar is manned by some great guys who stir...More

1  Thank Harsh H
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded yesterday

Dear Harsh H, Thank you for writing this lovely review. We are delighted to hear how you so enjoyed your stay. Seeing Table Mountain stretch upwards on the horizon is a view unlike anywhere else, so we are happy to hear that you found it...More

Reviewed 6 days ago

Absolutely fabulous. Travelling on my own with two boys age 12 and 8 can be hard sometimes but the service and staff made it so easy. Everything was at hand and the location is super for the V&A and safe to stroll and walk around....More

Review collected in partnership with this hotel
Thank Natasha R
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded yesterday

Dear Natasha R, We appreciate the time you have taken to write this review.. A vacation should always be restful, so it was our joy to accommodate your needs. We will be sure to pass your kind words on to Patricia, who will be delighted...More

Reviewed 6 days ago

This hotel is right next to the famous V and A waterfront which had great food and souvenirs. The staff here were so friendly, nice and helpful. Our room was huge and right next to a large infinity pool. This is one of the best...More

Thank AmurLeopard
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded yesterday

Dear AmurLeopard, We appreciate you writing this lovely review. We are delighted to hear that you enjoyed our fantastic location; being able to see and do the best of what Cape Town has to offer without excessive travel times is one of the greatest luxuries....More

Reviewed 1 week ago

This is a fantastic hotel. The service was generally wonderful and the room was fantastic. We loved everything about the place. The concierge staff were incredibly helpful and organised trips / restaurants as needed. The kids club is very good and the staff were welcoming....More

Thank Jimi1000
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded yesterday

Dear Jimi 1000, Thank you for taking the time to write this review. Our concierge team take great pride in ensuring guests get the best possible experience of our beautiful city. We hope that all of the amenities, from the quality of service to the...More

Reviewed 1 week ago

This hotel really is in a class of it's own. From the moment we arrived we knew it was going to be amazing. My four children (yes, four children!) loved our stay as much as my husband and I did. Staff were genuinely kind and...More

Review collected in partnership with this hotel
Thank DesertPrincessDubai
Response from Richard_Lyon_01, General Manager at One&Only Cape TownResponded 5 days ago

Dear DesertPrincessDubai, We appreciate you taking the time to write this review. Traveling with the whole family can be stressful, so we are happy to hear that we were able to make your vacation effortless and relaxing. We will pass your kind words on to...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$610 - US$1 347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cape Town Central
#6 Family Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$610 - US$1 347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cape Town Central
#6 Family Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1027)
Room & Suite (473)
Dining (91)
Pool & Beach (68)
Amenities (8)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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I-heart-my-passport
26 January 2018|
AnswerShow all 7 answers
Response from Sheccachuzal | Reviewed this property |
No. Just finished a stay here, there are stickers in the bathroom advising you to time your showers to save water but there are no restrictions.
0
Votes
Claudia D
17 October 2017|
Answer
Response from Paul B | Reviewed this property |
Yes, breakfast was included in the rate. There is an extensive buffet, I especially loved the oysters and champagne to start the experience. There is also a separate menu which lists items such as Eggs Benedict, which was... More
1
Vote
shilllashillla
17 August 2017|
AnswerShow all 3 answers
Response from evan c | Reviewed this property |
From memory standard check in is at 2pm. But depending on your travel schedule and the room you've booked, they are always more than happy to check you in earlier. Check out is a more relaxed affair in the lovely way South... More
0
Votes
Room Tips
"Table Mountain view room."
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"Choose a room looking over the canal, its a lot quieter. The higher you can get the better for the views."
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"Table Mountain view is definitely the best option!!"
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"We stayed in the lagoon villas which were beautifully appointed"
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