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Portswood Close, Portswood Ridge Victoria & Alfred Waterfront, Cape Town Central 8001 South Africa
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Traveller (162)
360
Panoramas (10)
Room & Suite (139)

About

#8 of 129 in Cape Town Central
Location
Cleanliness
Service
Value
A stone’s throw from the alluring V&A Waterfront, located alongside the Time Ball Tower, Dock House Boutique Hotel & Spa offers the ideal balance between convenience and complete privacy. The hotel’s charming exterior gives way to an opulent world beyond its front door. Chandeliers and ornate ceiling cornices, among other fine touches, create a sense of Victorian charm and allude to the property’s historical roots, originally the Harbour Master’s private residence in the 1800s. Since then, the building has been transformed into a distinguished boutique hotel, voted among the top 25 luxury hotels in South Africa. It has been uniquely decorated with elaborate furnishings and bold artworks, maintaining the trait of classic exquisiteness throughout the establishment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Airport transportation
Car hire
Spa
Massage
Salon
Solarium
BBQ facilities
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Hidden Gem
Languages Spoken
English
272Reviews1Q+A76Room tips
Traveller rating
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Herbyboy wrote a review May 2022
La Cala de Mijas, Spain31 contributions57 helpful votes
We Stayed for 6 nights mid March in this lovely boutique hotel. We were greeted by one of our 3 butler’s during our stay Innocent who showed us to our top floor corner room 503 I think.Lovely big room with large bathroom and a nice terrace looking out over the garden and pool to the V&A. Donovan looked after us during breakfast which was very nice with lots of cooked options available and a great buffet spread. The location was excellent just 2 minutes walk to all the restaurants and bars of the V@A and a great craft market. Both Innocent and Donovan were excellent hosts. The third butler was X who we interacted with a bit more as he was on in the afternoon and he went above and beyond calling us taxis in the evening and printing of forms required for our onward journey etc. He is another great asset to this hotel. Their sister hotel Queen Victoria and was about 70 meters away with a nice bar area and restaurant and we had some fun in there with the bar man and one very happy waitress who’s names I’m sorry I can’t remember. I would thoroughly recommend this hotel for service and location and thank the 3 butlers for looking after us so well during our stay and I hope to return one day.
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Date of stay: March 2022
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Room Tip: Superior Room corner of the hotel
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Deborah M wrote a review Mar 2022
Gainesville, Florida21 contributions1 helpful vote
This location can't be beat. The hotel is directly across from all the action on the waterfront. Our room was large and well appointed and the staff were wonderful. Innocent, the butler, was very accommodating and even arranged reservations at the last minute for a great meal. Our travel plans were disrupted by airline issues and the hotel helped with luggage storage and a spot to perch that evening while waiting for the transport to the airport. Treat yourself to an historic and convenient hotel.
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Date of stay: March 2022
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Room Tip: The view from the upstairs balcony is worth the stairs!
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DJW64 wrote a review Mar 2022
Oxford, United Kingdom172 contributions213 helpful votes
Stayed here for the first 3 nights of our holiday and what a great way to begin, a beautiful boutique hotel right next door to the Waterfront in a fantastic location with free parking. Our room on the top floor looked over the grounds and into the waterfront was just lovely and big. They don't have a bar or restaurant on site, but their sister hotel the Queen Victoria right opposite does and is where you have your breakfast. Staff there, including the security guards outside so friendly. Donovan and Innocent are 2 great guys and a credit to the hotel. A wonderful stay.
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Date of stay: February 2022
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Alistair wrote a review Feb 2022
2 contributions
My wife and I stayed here for 3 nights in Feb 22-absolutely loved it-great location close to harbour and staff couldn’t have been more helpful (Donovan a star) we had first floor bedroom which had a great view
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Date of stay: February 2022Trip type: Travelled
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Linda W wrote a review Dec 2021
Tokai, South Africa10 contributions3 helpful votes
Donovan and Team Dock House, we want to extend an extra special thank you for making our wedding anniversary and stay with you on 16 /17 December so truly memorable. Every staff member can be super proud of being part of the Newmark family, your training and service delivery is remarkable…we will forever treasure this milestone celebration we made with you!
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Date of stay: December 2021Trip type: Travelled
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HelsinkiRita wrote a review May 2021
Helsinki, Finland161 contributions93 helpful votes
I have to start ro say, what a stay. This boutique hotel is a fantastic jewel in the heart of Waterfront but still in its own peace and quiet. Every room is specious, well maintained and beautiful. The staff is super and helpful and always in a good mood in the lead of Mr Tyler. Well done! Having breakfast by the pool under the palm tree is a good start for the day. Dip in to the pool makes you fresh and ready to explore the beautiful city. As fitness is important for me, I was satisfied with the gym as well as with the spa. From the hotel was about 4 minutes walk to the lively Waterfront. My husband and I enjoyed every second of our three weeks stay. The only thing what I would do is the fix the doors so that one does not wake up when another guest closes his/hers room door. But the our stay was super, thank you!
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Date of stay: April 2021
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Room Tip: Either room 2 or 5
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Response from Tyler Windell, General Manager at Dock House Boutique Hotel
Responded 06 Sep 2021
Dear Rita My sincerest apologies for only replying now, but i have just caught up after reopening. Thank you so much for the wonderful review, I will pass it along to my team. It was an absolute pleasure hosting your husband and yourself for the 3 weeks. I will pass along your comments regarding the doors. Please pop in when you are next in Cape Town and come say hi. Warm regards, Tyler
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86lindi wrote a review Apr 2021
Durban, South Africa2 contributions
We absolutely loved staying at this hotel. The service from the staff was incredible throughout our stay. We received the biggest surprise when we arrived as we got upgraded to the most incredible suite. I must make a special mention of Janet who is one of the managers there. She made our stay so special and we really felt like it was a home away from home. Super central, can walk to V&A waterfront and a lot of great restaurants close by. Would defiantly go back.
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Date of stay: April 2021
Location
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Response from Tyler Windell, General Manager at Dock House Boutique Hotel
Responded 27 Apr 2021
Dear Lindi Thank you for taking the time to write this wonderful review. I will pass it along to my team and Jeanette in particular. I am absolutely delighted to hear that your stay with us felt like a home away from home and made your honeymoon more special. The service from the staff definitely enhances a guests stay and adds to the feeling of a home away from home. Our central location makes us a great base from which to explore Cape Town and its surrounds. All the best to you and your hubby and may you have many happy years together. We look forward to welcoming you back in the near future! Warm regards, Tyler WIndell
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GTB-US wrote a review Mar 2020
Boston, Massachusetts5 contributions1 helpful vote
From the moment we checked in, we were pampered and looked after like Royalty. This is a hidden gem tucked away amongst the hustle and bustle of the V@A Waterfront. Every member of staff went out of their way to make each day superb. We will be back, I now have my favorite CT hotel!
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Date of stay: March 2020Trip type: Travelled
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bryan i wrote a review Mar 2020
York, United Kingdom342 contributions363 helpful votes
A birthday treat for my wife , celebrating a very special Birthday in a wonderful location at a great hotel. The best thing about the hotel is the staff , all are great and to give a special mention to one wouldn’t seem right as everyone was so lovely . The location of the hotel is just yards from the V and A waterfront but far enough away to be a quiet haven of tranquility . The hotel was everything it should have been A real recommend
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Date of stay: March 2020Trip type: Travelled
2 Helpful votes
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Response from Tyler Windell, General Manager at Dock House Boutique Hotel
Responded 08 Mar 2020
Dear Mr Irving I would like to thank you very much for your review, I will share it with my team. I am delighted that yourself and Mrs Irving had a wonderful stay and birthday! The staff are our best asset as they provide the service that elevates the offering of the hotel. We are definitely in a fortunate location where we are close to all the nearby amenities but far enough that we are a hidden gem away from all the noise associated with the business of the V&A Waterfront. I trust that we will welcome you back to Dock House in the future! Best regards, Tyler Windell Dock House Manager.
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jerseybaby wrote a review Jan 2020
Jersey, United Kingdom1194 contributions36 helpful votes
We stayed ten days here, early January 2020. We booked via BA, and the hotel has five rooms and one suite. We were fortunate to have the suite on the ground level. The door leads to a hallway, a right turn takes you into a lounge, a left the bathroom and straight ahead, the bedroom with a private courtyard that leads directly to the gardens and pool. We emailed in advance to confirm our booking after reading a couple of reviews regarding hotel changes and Tyler the manager confirmed our booking. He sent spa brochures, excursion lists and offered to help with anything we needed, and so began the gentle but exemplary service of Dock House. The moment you arrive it’s one of those places that ooze relaxation and comfort, whilst a boutique historical hotel it has many quality features that are lacking in larger hotels. Breakfast was described in my booking as “continental” a selection of items are laid out (including oysters!) but they also offer a fully cooked option as they share kitchens with the nearby Victoria Hotel. All bread is freshly baked daily. Lunch around the pool is by far the best I have ever had at a hotel. Butter chicken flatbread, soup, larger meals to the amazing QT salad. Expect around £6 per person, all washed down with peach lemonade. For two of the mornings we wandered to nearby hotels owned by the same group for a change. The choice was not as good as Dock House although the buffet style offerings had more variety. We went to the nearby Dash restaurant which again is owned by the same group for a fantastic evening meal. Their speciality is tasting menus but having eaten our way around Cape Town we went A La Carte and it was scrumptious! The hotel also has a spa, step outside the main door, turn left and walk eight paces! I had three treatments here, very reasonably priced and good quality - highly recommended. The pool area is lovely, watched over by the Ball Tower, a local landmark. A garden with sun beds which can be used by other hotels in the group, a small but more than adequate pool, and the afore-mentioned small pool bar with fantastic food! The service was amazing! Trips were planned, taxis ordered, assistance given where required, and flowers and pink gin placed in my room whilst I was out for my birthday meal. Tyler is a great manager, a perfect example of when to offer assistance and when to offer privacy. We will be back to finish those trips we didn’t do this time, and we will see Dock House again. All the staff Noname, Twoboys and the others whose names I don’t want to get wrong were excellent. Would love to see private cooking afternoon offered with the excellent chefs, would have bought that in a flash. Love their use of products, loved the freshness and despite the fact that Cape Town is over-run with quality food, we couldn’t beat our Cape Town home of Dock House for quality and value. Surprisingly quiet given its proximity to Victoria and Alfred Pier. Thank you all.
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Date of stay: January 2020
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Response from Tabea Bosse, General Manager at Dock House Boutique Hotel
Responded 27 Feb 2020
Dear jerseybaby On behalf of my team and I, I would like to say a very big thank you for this amazing review! I will pass it along to the Dock House, Sanctuary Spa and Dash Restaurant teams. I am delighted to hear that we made Dock House feel like a home away from home in Cape Town, and we met all expectations and more. It was an absolute pleasure hosting you for the 10 days, and I look forward to welcoming you back next year and assisting in getting those trips booked! I will speak to the Exec Chef and mention the private cooking option, and who knows next year we may be able to offer it. I trust you will have a great year ahead! Best regards, Tyler Windell Dock House Manager
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PRICE RANGE
US$359 - US$440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dock house hotel cape town central
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
5
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Frequently Asked Questions about Dock House Boutique Hotel
Which popular attractions are close to Dock House Boutique Hotel?
Nearby attractions include Victoria & Alfred Waterfront (0.4 km), HintHunt Cape Town (0.1 km), and Shimansky (0.4 km).
What are some of the property amenities at Dock House Boutique Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dock House Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dock House Boutique Hotel?
Guests can enjoy an on-site restaurant, breakfast, and barbeque facilities during their stay.
Is parking available at Dock House Boutique Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Dock House Boutique Hotel?
Conveniently located restaurants include Mozambik V & A Waterfront, Karibu Restaurant, and Dash Restaurant & Bar.
Are there opportunities to exercise at Dock House Boutique Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Dock House Boutique Hotel have airport transportation?
Yes, Dock House Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dock House Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Dock House Boutique Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.