Cabanas at Sun City

Cabanas at Sun City

6 Sandown Valley Crescent, Sun City, Moses Kotane Local Municipality 0316 South Africa
Restaurant
Traveller (568)
Panorama of the Accessible Room at the Cabanas, Sun City
360
Panoramas (8)
vista desde la habitación del Cabanas
Room & Suite (249)

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Avg. R 3,548 /night, 10/7 - 10/8
R 5,681
per night
R 4,265
per night
R 2,849
per night

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About

3.5
#1 of 2 resorts in Sun City
3.9 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.4 of 5 bubbles
Service
3.1 of 5 bubbles
Value
Cabanas Hotel offers guests a contemporary twist and great ‘base’ to explore the resort. As the sun sets over the open spaces and rolling lawns the nights begin at the Cabanas Pool Deck, with chic cocktails and a vibrant island setting. No other resort in South Africa has as wide a variety of accommodation options as Sun City. If you’re looking for unsurpassed 5-star luxury, something to suit the whole family, or your own comfortable unit away from the crowds – we’ve got everything you need. Each hotel has its own unique style, character and attractions. These are your five Sun City accommodation options: The Palace of the Lost City, part of the Sunlux Collection. The 5-star Cascades hotel is elegant, comfortable and central to all of Sun City’s attractions. The flamboyant 4-star Soho hotel boasting the Sun City Casino where all the action is. The 3-star Cabanas hotel and the self-catering time share option, Sun Vacation Club.
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Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Casino and Gambling
Golf course
Babysitting
Parking
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Water park
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Concierge
Gift shop
Outdoor furniture
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Safe
Coffee / tea maker
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English

Location

6 Sandown Valley Crescent, Sun City, Moses Kotane Local Municipality 0316 South Africa
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
Pilansberg Airport
1,096Review45Q+A100Room tips
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Detailed Reviews
Mohbeen07 wrote a review Aug 2021
Johannesburg, South Africa
3.0 of 5 bubbles
Stayed here for the August long weekend. Check in took a quite nice.
Breakfast staff were very efficient and good selection of food

Cons:
Bed lamps were directly under your face.
Two single beds were put together to form a queen bed and these beds kept separating and was very uncomfortable for a couple. Why?
Toilet flushing was broken and had to be pressed again to stop.
The pool was ice cold as well as the valley of waves. Practically nobody could swim and this was extremely disappointing despite the warm weather.
Most people were disappointed and it’s strange that no heating of the water was done for all the guests.
The Cabanas pool side has club music playing very loud the entire day and you couldn’t really relax there.
No disposable cups or water in the rooms as well as so sanitizers
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorah Molefe, Guest Services / Front Office at Cabanas at Sun City
Responded 09 Apr 2023
Dear Guest, Thank you for rating us. I have shared your comments with the Cabanas Team. Kind Regards, Dorah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amanda wrote a review Feb 2020
3.0 of 5 bubbles
The hotel is in a stunning setting on the edge of a lake and with 2 swimming pools for guest. There is a small shop for snacks and drinks along with vending machines for when the shop is closed.
The rooms are specious with picture picture windows, though for some rooms these look straight onto the public corridor, so leaving them open is impossible if you want privacy.
There is a shortage of water and guests are asked to not flush the toilets unless really necessary; as a consequence the bathrooms smell slightly of urine. I would not recommend even cleaning your teeth with the water from the taps.
Breakfasts in the open plan dining room have a good variety of food with omlette and eggs being cooked to order at the egg stations. Persuading the waiter to come to your table to get coffee or tea is more difficult and getting a second cup was unheard of during our 5 days there.
The hotel does not have a restaurant for evening meals and the bar closes at 6pm. However, it is only a short walk (about 5 minutes up hill) to the centre of Sun City where are are plenty of bars and restaurants. There is a curtesy bus but I never felt the need to use that.
The Centre of Sun City is also where the man-made beach and wave pool is along with other entertainments including the casino. The game drives around the Pilanesberg National Park also leave from this central hub of Sun City.
There are wild animals aorund, baboons, cranes, peacocks etc, so don't be complacent with your possessions -Baboons will help themselves and they are seriously large animals.
This hotel has lots to do for children - though we didn't have kids with us, we could see that they were well catered for.
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Date of stay: February 2020
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: Ask for a view of the lake
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OnAir57790016059, Guest Relations Manager at Cabanas at Sun City
Responded 19 Feb 2020
Good Day Thank you for much for your valued feedback regarding your recent stay at Sun Cabanas Hotel. We apologies for the shortfalls noted during your stay, we will share the feedback with the relevant head of departments to address the concerns above. Thank you so much once again and we look forward to welcome you when your travel brings you back to Sun City. Kind Regards Happy Madondo Guest Relations Manager.
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Sam Cantrell wrote a review Feb 2020
Clacton-on-Sea, United Kingdom
4.0 of 5 bubbles
We came here for a 5 night break in February 2020. Check in was easy and it was a short walk to our lake front room from reception.

The complex is absolutely lovely and I would definitely recommend spending slightly more to get the lake front room - it's beautiful to wake up to in the morning and you have your own sun loungers out the front if you don't fancy sitting by the pool!!

We don't particularly spend a lot of time in our room as we go out and do lots of activities but the room itself is absolutely fine if not slightly on the small side. We were just 2 adults so I'm not sure how families manage in these rooms! They've updated the rooms from a decor point of view which is nice, they had a good modern feel to them. It's a pity that the shower and toilet are practically in the same room as the bedroom but I'm assuming that is just how the rooms were designed! Other than that, the rooms were cleaned on a daily basis which was lovely.

We basically came midweek so it was fairly quiet during the week - breakfast was never a issue for us. They had so much food to choose from so there is something for everyone. We didn't know if they opened up the kitchen and dining hall for dinner in more popular months as it seemed a shame that they just used the area for breakfast and that is it. I'm sure lots of people would love a buffet dinner if it is as good as the breakfast!

We had lunch as much as we could at the pool bar - the food was great and the service was ok! We only had one day where our waitress didn't seem like she was on the same planet as everyone else and then at the end actually stood, pointed at the tips at the bottom of the receipt and basically asked if she could have a tip but as the service that time was a miss the answer was unfortunately no. It might just be worth telling the staff that it isn't appropriate to flat out ask the guests for tip, if they haven't been given a tip there is probably a reason for it.

Overall we had a great time at the Cabanas, the rooms were nice, the staff were helpful and if we ever came back we would probably choose the hotel again.
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Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maureen Dirapelo, Other at Cabanas at Sun City
Responded 26 Feb 2020
Dear scantrell1988 Thank you for choosing to stay at the Cabanas hotel Sun City and providing your honest feedback on your recent stay. Regards Maureen Dirapelo Hotel Coordinator
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Aiyaphol K wrote a review Mar 2020
Bangkok, Thailand
2.0 of 5 bubbles
Sun city has a great choice of hotels. This one you should simply just avoid, unless it is the last available. It is the closest to the entrance and very easy to find. Staff were on hand to assist in getting our luggage out of the boot, and instructed me to park anywhere I want. The hotel was very close to the welcome centre- A five minute walk or you can take the complimentary shuttle. We drove our rental there since my mum has knee problems. The rooms aren't what you would call big. We booked the cabanas thinking we would get villas or something remotely similar to villas, but we didn't. The rooms were very small, and got pretty cold at night. Luckily the next night we had booked the palace, a much better choice.
Breakfast was described as "A full english is served from 6:30 to 10:30" It literally was JUST a full english.
Anyways, we sort of were just slightly upset with this hotel, Slightly below expectations since in Asia you would get a lot better quality for the price paid, but, as the locals say "This is Africa."
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Date of stay: July 2019
3.0 of 5 bubblesRooms
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maureen Dirapelo, Other at Cabanas at Sun City
Responded 09 Mar 2020
Dear aiyaph0lk Thank you for your comments. We are sorry to hear that we did not meet up to your expectations. Your comments are taken seriously and have been shared with our team. Regards Maureen
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AislinnMumu wrote a review Mar 2020
Johannesburg, South Africa
2.0 of 5 bubbles
We visited this hotel for school midterm break. We were a family of 9. We had booked 5 rooms together under one booking number. Despite the group booking we had 3 different areas for the family. Check-in was terrible and the lady behind the desk had such bad manners and a bad attitude.

On the first night my sister woke up to noise and walked across to her son’s room to find him sleeping and strangers standing in his room. This family has been given the same access card as him and reception has not loaded his checkin.

The following day we were woken up to housekeeping barging into our room and putting the lights on at 8am without knocking.

Staff need better training, to respect privacy and have better etiquette towards the staff.

We would not return here or recommend this hotel to anyone.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Happy Madondo, Guest Services / Front Office at Cabanas at Sun City
Responded 04 Mar 2020
Good Day, Thank you for choosing to stay at the Cabanas Hotel Sun City and providing your honest feedback on your recent stay with us. Please accept our apologies for the stay that did not live up to your expectations. As a family resort we labor to ensure that all our guests enjoy a relaxed environment and feel safe in our property. We would like to assure you that we do not take these issues lightly and we will ensure that due process is done internally to address the concerns. We have escalated these issue to relevant head of departments to make sure there is concreate follow through. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Sun City. Kind Regards, Happy Madondo Guest Relations Manager
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Vardit wrote a review Feb 2022
Johannesburg, South Africa
1.0 of 5 bubbles
Definitely not the sun city of past
With all other hotels being booked, we opted to stay at the cabanas for 1 night: what a mistake.
1) checked in to be allocated rooms that staff are still busy making up. The rooms assigned us was still being cleaned. The staff walk around in their socks in the room. The shoes are outside the door. Then we get told it’s fine it will be re-sanitised.
It is definitely NOT fine. We get given then room next door, which the same lady with no shoes was in.
2) we were then “upgraded”!
We were tired and wanted to go for a swim and saw that the duvet had stains and filth on it. We went out and said we will fix it later as we already wasted our day. When we returned to a room with dirt on the duvet covers we said we would shower and then inform the reception. There was NO hot water. We again had to speak to a manager to resolve this and again move to a 3rd room: carrying luggage, packing and unpacking. We wasted over 30 minutes of our time twice in 1 day.
Unacceptable.
Surely you need to invest the time for maintenance and checking of rooms, not putting on dirty linen and generally a sterile environment of not cleaning rooms in dirty socks, if you want to get people to visit your establishment.
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Date of stay: February 2022Trip type: Travelled as a couple
Room Tip: Avoid this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorah Molefe, Guest Services / Front Office at Cabanas at Sun City
Responded 09 Apr 2023
Dear Guest, Thank you for sharing your experience with us. We always appreciate hearing from our customers. Kind Regards, Dorah
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Joanita R wrote a review Sept 2020
Malaga, Spain
3.0 of 5 bubbles
We visited the Cabanas Hotel at Sun City for a weekend away.
The Hotel is great for families offering a lovely swimming pool and easy access to other facilities at the Sun City Resort.

Unfortunately due to the lockdown most of the facilities were not open yet, although the Sun City website mentioned that it was indeed open. That was quite disappointing as our expectation was that we could do a few activities. We ended up driving all the way to Sun City and spending a lot of money to only be at the Hotel swimming pool.

It was the first open weekend for the Hotel and the Staff did a fantastic job coping with the influx of people on Friday afternoon.
All the people we engaged with was very friendly and told us that they missed us.

The room was very basic and although we requested a Lake View Family Room we got a room very far away from the lake.
People next to us were smoking in their room, although the entire hotel was non-smoking. We did raise it with the Reception. The only solution they could come up with was to move us. It was late at night and we have young children with us.

The fridge in our room also did not work.

Overall the experience was average. I am not sure if I will return to the hotel.
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Date of stay: September 2020
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: No point in asking as we did request a specific room and no one responded to our emails
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odirile Sebolao, Guest Services / Front Office at Cabanas at Sun City
Responded 15 Jul 2024
Dear Joanita, Thank you for taking the time to share your detailed feedback regarding your recent stay at Cabanas Hotel in Sun City. We appreciate your insights and are sorry to hear that your experience did not meet your expectations. We are glad to hear that you found our hotel suitable for families and enjoyed the swimming pool facilities. However, we apologize for the disappointment caused by the limited availability of other resort facilities due to lockdown restrictions. We understand how this could have impacted your overall experience. Your comments about our staff members' friendliness and professionalism are greatly appreciated, and we will be sure to pass along your compliments to them. We regret any inconvenience caused by the room allocation issue, smoking incident, and malfunctioning fridge. Please know that we take these matters seriously and will address them with our team to prevent such occurrences in the future. We value your feedback as it helps us improve our services and provide a better experience for all our guests. We hope you will consider giving us another chance in the future so we can demonstrate our commitment to delivering exceptional hospitality. Thank you once again for sharing your thoughts with us. Should you decide to return, please do not hesitate to contact us directly so we can ensure a more enjoyable stay for you and your family. Warm regards, Hotel Management Team
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BO_ wrote a review Mar 2020
1.0 of 5 bubbles
Hi...
I was not happy with my stay at all this time around.
I indicated during my booking that I will be coming for my annual anniversary week to suncity with my wife.
Last year when I indicated this, I had nice warm romantic setup in my room with a champagne gift.
This year when I reached reception, the lady asks me if I want an upstairs or downstairs room. I already knew now that my request was not taken into account, considering I booked more than a month in advance.
I said Il have a downstairs room, as I like the varenda.
The lady said the downstairs room is facing the parking lot so rather she gives me an upstairs room.
I agreed and when I got to my room, it got worst.
She allocated myself and my wife a room with 2 SINGLE beds, that also faces the parking lot.
The staff took an hour to change this, which was a frustrating experience.

Not satisfied.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odirile Sebolao, Guest Services / Front Office at Cabanas at Sun City
Responded 15 Jul 2024
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the disappointment and inconvenience you experienced during your anniversary week at our hotel. We understand how important special occasions like anniversaries are, and we regret that we did not meet your expectations this time around. Your feedback regarding the room allocation and delay in resolving the issue has been noted, and we will address this with our team to ensure such oversights do not occur in the future. We value your loyalty as a returning guest, and we would like to make it up to you. Please contact our customer service team so that we can discuss how best to rectify this situation and hopefully regain your trust in our services. Once again, we apologize for falling short of providing you with a memorable experience on such a significant occasion. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay in the future. Warm regards, Hotel Management
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Faedah wrote a review Jan 2023
Cape Town, South Africa
4.0 of 5 bubbles
We stayed over for five nights. The room is quite small for a family of four but was manageable. Towels and bedding were changed on a regular basis throughout our stay.

Breakfast had a big variety but didn’t change at all so it became a bit tiresome for five mornings in a row. Separate vegetarian grills for eggs to be fried which was great.

If you are looking for a festive atmosphere and want to keep kids occupied, then cabanas is a great option. It’s close to lots of activities such as water sports, trampoline, kids jungle gym area, grass area to play ball games, putt putt, Segway, tram, motor track for kids.

Cabanas had the best holiday atmosphere compared to the other hotels with a dj at the bar and some competitions. Kids were allowed to play with inflatable toys in the main pool which was welcome as well. Shallow pool for younger kids was close by.

Shuttle departs every twenty minutes but it takes about 5-10 minutes to walk to the food courts.

We would definitely stay there again.

Recommendations for improvements:-
Hairdryer needs attention. Would not work after a while.

Try and add something different to the breakfast menu perhaps every third day.

For the price and duration of stay, it would have been great to receive complimentary bottled water for the room.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Try and book rooms facing the lake and preferably request the ground floor as you’ll have easier...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorah Molefe, Guest Services / Front Office at Cabanas at Sun City
Responded 04 Apr 2023
Dear Guest, Thank you for sharing your experience with us. We appreciate hearing from our guests and will share your comments with maintenance, Housekeeping and Food and Beverage. Kind Regards, Dorah
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Andrew L wrote a review Oct 2021
Swellendam, South Africa
4.0 of 5 bubbles
A great special for affordable, comfortable, accommodation. The air-conditioning in the rooms effective but very noisy, recommend ear plugs or switching off.
Unfortunately the breakfast is one of the worst I've experienced, poor selection, cold and tasteless, rather head to the Wimpy or Spur in the convention centre.
The downside of any Sun Internationally resort is their over priced drinks and foods, always check the independent restaurants, for example The Brewmaster in the Valley of the Waves, will bankrupt you with tasteless overpriced food, however, you are a short walk away from superb franchise operations in the convention centre.... Or pack lots of Tupperware 😁
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorah Molefe, Guest Services / Front Office at Cabanas at Sun City
Responded 09 Apr 2023
Dear Guest, Thank you for your time to share your feedback. Kind Regards, Dorah
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Answer from Scenic08072571156
1 contribution
There is no microwave oven in the room
Roving05972199512 asked a question May 2022
Johannesburg, South Africa
Hi how do I make bookings on this side
Ankur Mathur asked a question Feb 2020
Ghaziabad, India22 contributions5 helpful votes
Pls share the breakfast timings ?
Answer from Sun International
Sandton, South Africa8 contributions
Good day, Breakfast is served from 06:30 till 10:30. Breakfast times may change based on occupancy requirements. Regards, Sun Share
Answer from Vanessa H
Good day Sarah, Check in is at 2pm. Yes your luggage will be stored for you and yes you can enjoy the facilities.
Mapoulo wrote a tip Jun 2024
Johannesburg, South Africa5 contributions
4.0 of 5 bubbles
"It gets windy during winter days so you might not be able to do parasailing if that’s one of the activities on your list."
Read full review
Matthew T wrote a tip May 2024
Emalahleni, South Africa17 contributions
1.0 of 5 bubbles
"If wanting a stay at Sun City rather choose another hotel"
Read full review
Not five star! wrote a tip Apr 2024
South Africa3 contributions5 helpful votes
4.0 of 5 bubbles
"The breakfast buffet is a must. It usually comes with the booking as a free addition. It was superb. "
Read full review
Family504 wrote a tip Jan 2024
Auckland, New Zealand3 contributions
3.0 of 5 bubbles
"Family room is tiny. Very cramped for two adults and two kids."
Read full review
Adhina wrote a tip Jan 2024
South Africa240 contributions53 helpful votes
4.0 of 5 bubbles
"Parking is definitely an issue if fully booked. Would also be great if it was shaded parking"
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Not the right property for you?
There are more places to choose from in the Sun City area.
PRICE RANGE
R 2,797 - R 4,178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cabanas, sun city hotel sun city, sun city cabanas, cabanas hotel sun city
LOCATION
South AfricaNorth-West ProvinceMoses Kotane Local MunicipalitySun City
NUMBER OF ROOMS
380
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CABANAS AT SUN CITY - Now R 2 937 (Was R̶ ̶4̶ ̶3̶8̶7̶) - UPDATED 2024 Resort Reviews & Price Comparison (South Africa) - Tripadvisor

Frequently Asked Questions about Cabanas at Sun City
Which popular attractions are close to Cabanas at Sun City?
Nearby attractions include Sun City Resort (0.3 km), Sun City Casino (0.3 km), and Pilanesberg National Park (0.3 km).
What are some of the property amenities at Cabanas at Sun City?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Cabanas at Sun City?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Cabanas at Sun City?
Yes, free parking is available to guests.
What are some restaurants close to Cabanas at Sun City?
Conveniently located restaurants include RocoMamas Sun City, The Raj Restaurant, and Hard Rock.
Are there opportunities to exercise at Cabanas at Sun City?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Cabanas at Sun City have airport transportation?
Yes, Cabanas at Sun City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cabanas at Sun City?
Yes, dry cleaning and laundry service are offered to guests.
Does Cabanas at Sun City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Does Cabanas at Sun City have any great views?
Yes, guests often enjoy the park view available here.
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