We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cascades Hotel at Sun City Resort

R556 Sun City Resort, Sun City, Moses Kotane Local Municipality 0316 South Africa
Have you been to The Cascades Hotel at Sun City Resort?
Post photosWrite Review

View prices for your travel dates

Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#7 of 8 hotels in Sun City
Location
Service
Value
Suggest edits to improve what we show.Improve this listing

Location

R556 Sun City Resort, Sun City, Moses Kotane Local Municipality 0316 South Africa
The Cascades Hotel at Sun City Resort
6Reviews0Q+A0Room tips
Traveller rating
  • 2
  • 0
  • 2
  • 0
  • 2
Time of year
Traveller type
Language
Selected filters
  • Filter
Sort by:
Most Recent
avatar-image
Ri H wrote a review Oct 2023
1 contribution
Checked in to a room that was apparently ready Bathroom wasn’t cleaned. Urine on the toilet pan.Some sticky sh*t on the bathroom floor. Housekeeping was sent up to clean it and that was it.no apology
Read more
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Fz wrote a review Jul 2023
Sandton, South Africa3 contributions1 helpful vote
Upon check in we were welcomed to 5 star service whereby we had to off load and carry our own luggage. We were then handed the key to our haven for the weekend, located above the restaurant, with the smell of fried chicken wafting through the bathroom. After complaining, we were given the option to move to move to a new room. As we headed to the room the corridor smelt like musty carpets and drains - the perfect precedent to our room which stank of dirty drains and had no functioning extractor in the bathroom. The rooms provide the opportunity for a fun game “The floor is lava” as you work hard to avoid coming into contact with the nasty carpets which appear to be installed around 1993. The hotel must be quite eco friendly and saves electricity and water by not using a vacuum cleaner and leaving the carpets au naturale. Breakfast is reasonable and enjoyable provided you’re willing to stand in a queue because staff are unable to clear tables fast enough, leaving empty dirty tables for up to 15 minutes, ignoring the large queue of guests waiting. Did I mention the mattresses? They are so worn out I’m sure that’s what it feels like to go camping. There’s no amount of complaining that could make your stay more pleasant. The Situation is too far gone - my advice to you is stay home, stay safe.
Read more
Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
27_rahul_jain wrote a review Jun 2023
Surat, India163 contributions9 helpful votes
Let's start with the gd part it's a beautiful hotel with a great pool, nice breakfast, and gd rooms, so why 3 stars coz they have a worst service and staff r just there to do there work not for helping you in any way, it's a 5 star hotel but they won't provide you plates, spoon or bowls untill you order something, have traveled across the globe but this is the 1st 5star hotel with such a condition on being asked why they said its a hotel policy, the room service manager was rude and when I said I need it to prepare food for my child she was like how many plates you want, who many children are there, after paying all most 4000 rands this is unacceptable gd hotel worst management
Read more
Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Sue E wrote a review May 2023
Stoke-on-Trent, United Kingdom3 contributions1 helpful vote
Having stayed at Sun City Hotel as a couple on many occasions, we decided to bring the family - 3 generations. We all had a wonderful time and are planning to return same time, next year. The restaurant and snack bar covered all bases. We were extremely happy with the variety and standard of food on offer and we all ate very well. We would like to mention Ahmet in the restaurant who went the extra mile to ensure we were well looked after and ensured my daughter was spoilt on her birthday, with flowers on the table. The drinks on offer with the All inc were more than we expected and the bar staff were super friendly, especially Sonner. The rooms were very clean and linen changed regularly. The grounds were very attractive and well tended. And of course, there was Tweety! Such a super helpful guy who did an amazing family photo shoot, very reasonably priced. He also organises the Turkish Bath and Massage - which I really enjoyed and were well worth the money. My daughter visited the hairdresser and her husband, the barbers. Both very pleased. The hotel is within easy reach of the strip and the free bus transfer to the Blue Lagoon is a great bonus and Whilst the food and drink is not included in the All Inc, the prices were reasonable and the sun beds were free. We just loved the whole experience!
Read more
Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Girija199 wrote a review Nov 2022
Nairobi, Kenya61 contributions20 helpful votes
This hotel was clean and comfortable, with a well appointed room and good free wifi. The breakfast buffet offered a wide selection and quite delicious. The staff is attentive. The food court, shopping and other attractions of Sun City being just across the road make it a very convenient location. I would definitely go back!
Read more
Date of stay: October 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
R Shah wrote a review Mar 2022
1 contribution
This is an honest post. Please I beg you not to stay here as it is the worse hotel in the world. Let alone the state of the rooms with no electricity due to dodgy wiring. The guests staying next door are smoking drugs which is against hotel policy and due to communal balcony keep knocking on my window and blasting loud music and it's gone past midnight. Despite 4 calls with reception, nothing was done to move these guests.
Read more
Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Not the right property for you?
There are more places to choose from in the Sun City area.
PRICE RANGE
R 4,027 - R 4,580 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaNorth-West ProvinceMoses Kotane Local MunicipalitySun City
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE CASCADES HOTEL AT SUN CITY RESORT - Reviews & Price Comparison (South Africa) - Tripadvisor

Frequently Asked Questions about The Cascades Hotel at Sun City Resort
Which popular attractions are close to The Cascades Hotel at Sun City Resort?
Nearby attractions include King's Tower (0.2 km), Sun City Resort (0.5 km), and Waterworld (0.3 km).
What are some restaurants close to The Cascades Hotel at Sun City Resort?
Conveniently located restaurants include RocoMamas Sun City, The Raj Restaurant, and Casa Bella Sun City.