The property is neat, well kept and the staff very friendly. I do feel that it is overpriced compared to other similar resorts. The B&B option is value but the DBB and game drive option is, in my opinion, not worth it. It would be better to book B&B and go the a la carte route for better value. The room was neat and had all the amenities needed for a pleasant stay. The watering hole and hide were wonderful and you even had the opportunity to see the hide via your room TV. The night we watched however, the operator felt it was more fun to zoom in to view guest hotel rooms than watch animals in the hide. This did make us feel uncomfortable. The game drive was not as enjoyable as it could have been due to the roads being so bad it made the ride extremely uncomfortable. The animal sightings were good and the area lovely but you literally have to hang on to dear life in order to endure the road. I realize the game viewing is third party to the hotel but I also felt this was overpriced for the experience. Large trucks are used and clearly had not been cleaned properly as we found litter in the seat pockets from a previous guest which we felt wasn't acceptable in a COVID world. The ranger spoke as if on automatic mode and didn't fully engage with the guests. The snacks and drinks offered mid safari were a nice touch. In future I would opt for a smaller vehicle with a more personalized service.…
Rooms were good but dining was a disappointment. Had 3 meals there with only 1 other couple at each. Service not great. R500 for dinner for two. They got 4 items wrong for our breakfast despite ticking a form with our requirements. Chose Kwa Maritane for its hide but no wheelchair access and 22 steps made it inaccessible. The place feels dead.
Friendly staff, excellent food, not so good Wifi connectivity, clean and tidy room, pools and resort . Kids enjoyed the pool with poolside service. Afternoon game drive should start at 4PM. Bush bomabraai was cancelled and that was a disappointment
Had such an amazing experience here. Beautiful premises and a modern & clean room with a personalized welcome gift. Friendly, helpful staff who are passionate about the place. Everything is sanitized and you can see all the Covid-19 regulations and protocols are well taken care of. Thank you Legacy Hotels & Resorts, you're doing it right.
Beautiful Resort with nature at your door step. Quality tome spent with my wife and two boys. I will make sure we return and stay for longer time. Elephents visits us thought safe fence with beautiful mountains near your rooms. Awesome experience
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