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743 Kwena Drive, Pilanesberg National Park, Moses Kotane Local Municipality 0314 South Africa
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Traveller (36)
Room & Suite (5)
Pool & Beach (4)

About

#2 of 3 B&Bs / Inns in Pilanesberg National Park
Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
Property amenities
Free parking
Pool
Outdoor pool
Bar / lounge
Restaurant
Non-smoking hotel
Room types
Non-smoking rooms

Location

Full view
Contact
743 Kwena Drive, Pilanesberg National Park, Moses Kotane Local Municipality 0314 South Africa
Getting there
Lanseria Airport103 kmSee all flights
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58Reviews1Q+A12Room tips
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Nkele M wrote a review Apr 2019
Pretoria, South Africa30 contributions5 helpful votes
I was attending a wedding in the North West and stayed at the guesthouse for the weekend. The rooms are clean and decent although there is no tea or coffee offered in the rooms. We had tasty breakfast in the patio with a view of the beautiful garden. The house is situated in a quiet place with a view of the Pilanesberg mountains. A good place to stay if you want to explore the Pilanesberg National Park and for a visit to the Sun City Resort.
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Date of stay: April 2019
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Trip type: Travelled with family
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K. Kane wrote a review Jan 2019
Pretoria, South Africa152 contributions35 helpful votes
The Guest House's advert in Trip Advisor is totally inaccurate and misleading. It only describes and shows photos of the main building; yet not of a separate building located about 5 minutes away, which is where they send many guests. We were among the unfortunate ones to be told, upon check-in, that there's no vacancy at the main site. Instead, we were given a room that is of the worst standard ever seen. The carpet was wet from a leaking sliding door, so the room smelled very bad from mildew. We requested a room that didn't smell but were told the place was fully booked -- no apologies or sympathy shown at all by the staff, despite that we had children with us. There was no running water when we arrived, so couldn't take showers before bedtime (which we needed to do because we had to leave the next morning before sunrise for a very early game drive); and clearly management was aware of this because they provided buckets of water in the bathroom to flush the toilet. In the morning, some water did eventually come out of the tap, but it was cold (no hot water at all). There was also no internet in the room. We paid around USD$170 for the night, despite this being of brothel quality! The place was a major rip-off and was not anything like the place that we expected, according to the booking made in Trip Advisor.
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Date of stay: December 2018
Rooms
Location
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Trip type: Travelled with family
Room Tip: Make sure you're booked in the main building (the one advertised here) -- not the other site...
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1 Helpful vote
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Naureen A wrote a review Feb 2018
Friedrichshafen, Germany111 contributions17 helpful votes
As much as we love going to Pilanesburg National Park, this last experience was the worst we ever had. (No) Thanks to Valley View Guest House. We should have realised how bad the staff is when we were trying to book a room for 3 people and they kept rudely telling us that it is not possible for 3 people to stay in 1 room. Although, we had offered to pay extra if they woul make this exception. In the end, we booked 2 separate rooms and arrived the accommodation. On our arrival, we were not allowed to enter the property unless we have formally checked-in. So my husband had to park the car on the street, go inside by himself while me and my mother in law waited outside. The staff first could not find our reservation and mocked my husband for not giving correct details. Although he had told them the names correctly, but they were too arrogant to listen. Eventually, they found the reservation, made my husband fill out all the formalities, including the trivial details like what kind of breakfast we would like to have the next day and ignoring the fact that there are 2 guests waiting outside on the street. My husband requested several times that they should let me and my mother in law enter first and then all the details can be provided (by us). Pleas note that we had already paid 50% amount as deposit at the time of booking! But, they just would not let us in. In the end, after waiting on the street outside for 20 minutes, I forced myself in and asked what is the problem.; why cannot we come inside and then fill in the details? The lady (perhaps the manager) rudely told me that it is just easier for them it this way. Then she wanted to show us the room and property (without letting my mother in law first), I just lost it. After some yelling, the eventually let all of us in. The rooms were not bad but there were no windows or any other outlet for air to come in. AC in both rooms did not work, although they were on but they just did not cool the room. It was like 35 degree, quite uncomfortable to sleep without a working AC or fan. In the end, we had to move the mattress on the floor, right under the AC so that we can get some air and sleep. Never before I had to sleep on the floor in an accommodation. The entire stay was very awkward. For breakfast, the staff was again rude and unfriendly. Even asking for some jam for the toast upset them. We felt like the whole time like we are unwelcomed guests. We just did not understand what the problem was. The only good thing about this place is its location. It is about 5 minutes drive away from one of the entrance of Pilanesburg, Manyene. Our recommendation - It might be more pleasant to camp in Pilanesburg National Park with lions and elephants around. Don't stay at valley view. It will ruin your entire trip and mask your good safari memories.
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Date of stay: February 2018
Value
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Trip type: Travelled with family
Room Tip: Ask for a room with working AC or Fan
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1 Helpful vote
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Zama N wrote a review Jan 2018
Durban, South Africa17 contributions7 helpful votes
+1
Arrived at 743 Kwena Drive on Friday 29th with my husband and we were advised that we will be staying on another property but breakfast will be served at 743. Upon arrival at the house number 775 which was about 2km away from the originally booked house, we were shown through to Room 7. The most uncomfortable bed I have ever slept in, the pillow was as flat that I literally used my own pillow which I had brought with me considering that I had travelled all the way from Durban. There was no complimentary soap, shampoo in the room or any tea/coffee facilities. It literally looked like brothel. When I opened my room window all I could see was a grape tree with bricks and sand for building and imagine that I had booked for 4 nights to be in this place. My husband was advised that with breakfast only tea and coffee is free, juice you have to purchase, we then decided we would not be having any meals in this place considering the admin involved in getting to the breakfast venue and the terms and conditions that go with it. We checked in and went to have dinner in Sun City and came back late straight to bed, as I said the bed was so uncomfortable, I missed my bed. When I requested the iron the following morning I was shown into a laundry area where I should iron my clothes. I could not wait to get out of the place that by 08:00am my husband and I left to be with other family members who had booked at Sun City Vacation which by the way from this place to Sun City is a 20 minutes drive and driving at night roads are pitch black and both houses are deep inside the township and to open the gate you have to get out of the car so safety is an issue. On the 30th, my husband and I came back around 1:00am, the guesthouse now had cars all over the driveway and our car was the last one. On top of coming back late, uncomfortable bed and pillow we got a knock at 07:00am to move our car for one of the guests to come out, saying I was pissed would be putting it mildly, we are not morning people this led us to decide that we are checking out of this place and not coming back. The lady who manages the place Tshidi did not even bother asking why we were checking out so early she just took the keys and said bye. I would not recommend this place to anyone and will fight for my 2 nights refund. By the way the bath towels were not changed on the 29th we had to use the same towels used the evening of the 29th and morning of the 30th.
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Date of stay: December 2017
Rooms
Location
Service
Trip type: Travelled with family
Room Tip: No best room experience
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mwdogbox wrote a review Nov 2017
Hout Bay, South Africa4 contributions
The electricity was out when we arrived and the heat was around 40 degrees. The aircon in the room obviously wasn't working nor the TV. The room had no windows. The only small window was in the bathroom, so when one of us was in there and the door closed, the bedroom was pitch black. No decoration whatsoever, no soap, and not even a box of tissues. When people starting arriving back after their day out, they all peered into our bathroom as it opened on to the pool and we had to keep it open because of the heat. When there was till no electricity at 6:30 that Sat night and not a candle nor lamp provided, we decided to leave. Apparently the electricity was out for the whole weekend so how anyone managed with no hot water, cooked breakfast, aircon and TV, I have no idea. Unfriendly staff with no apologies whatsoever. We have requested a full refund and if we don't get it I will keep posting the most negative remarks about this pit of hell again and again.
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Date of stay: October 2017
Location
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip: Not room 2 under any circumstances
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PRICE RANGE
US$69 - US$108 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaNorth-West ProvinceMoses Kotane Local MunicipalityPilanesberg National Park
NUMBER OF ROOMS
15
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Frequently Asked Questions about Valley View Guest House
What are some of the property amenities at Valley View Guest House?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Valley View Guest House?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Valley View Guest House?
Yes, free parking is available to guests.
Are there opportunities to exercise at Valley View Guest House?
Yes, guests have access to a pool during their stay.