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All reviewsbig holelovely hoteldirect accessmining townhighly recommend this hotelhotel is cleancup of coffeeold world charmreception staffswimming poolnext morningdefinitely stay here againold stylefeel welcomesouth africaroad tripmuseum
I spent two nights at this hotel and I can surely say that the staff in every department of the hotel were friendly and helpful. In my arrival, I was welcomed and accompanied by Petrus who assisted by carrying my luggage to the room and...More
Was disappointing with hotel especially the restaurant. The food was less than average and way over priced. The rooms were what you would have expected but nothing spectacular. Doubt that this would be another stopping point for me for a holiday stopover.More
Thank Dave M
Response from Mpho H, Guest Relations Manager at Protea Hotel by Marriott KimberleyResponded 4 weeks ago
Dear Dave M,
Thank you for your review on TripAdvisor.
Please accept our sincere apology for your bad experience in our restaurant outlet and the food that was not to your expectation. This is no means to the our usual standard that we are proud...More
We stayed for one night only but have stayed many times before.
At the moment the best hotel in Kimberly.Clean standard comfortable room.Had a good night's sleep.A bathroom is a bathroom,this one has everything needed.Clean crisp towels,a pleasure.
Ordinary breakfast served by friendly staff.
The hotel is very nice and faces the Big Hole that you can admire from its terrace. The room wasn`t special, small and bright but facing the car parking, however a 4 stars hotel personnel should not in my opinion forget the towels in the...More
Response from Mpho H, Manager at Protea Hotel by Marriott KimberleyResponded 5 January 2018
Thank you for your review on Tripadvisor.
We rely on our GUEST's feedback to help us improve our service excellence. Please accept our sincere apology for allocating you a room facing the parking and for not providing you with towels in your room....More
9 of us people had Christmas lunch at the hotel and altogether it was a really good meal. Price was fantastic and food, although standard fair (salad bar, cold meats, vegetables and choice of 2 meats) with range of puddings, cheese and tea/ coffee an...More