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Protea Hotel by Marriott Kimberley

258 reviews
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Traveller (170)
Room & Suite (53)
Dining (24)
Overview
  • Excellent26%
  • Very good37%
  • Average22%
  • Poor10%
  • Terrible5%
Travellers talk about
“big hole”(113 reviews)
“lovely hotel”(9 reviews)
“direct access”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
04 Mar05 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (258)Write a Review
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All reviewsbig holelovely hoteldirect accessmining townhighly recommend this hotelhotel is cleancup of coffeeold world charmreception staffswimming poolnext morningdefinitely stay here againold stylefeel welcomesouth africaroad tripmuseum
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1 - 5 of 228 reviews
Reviewed 2 weeks ago via mobile

I spent two nights at this hotel and I can surely say that the staff in every department of the hotel were friendly and helpful. In my arrival, I was welcomed and accompanied by Petrus who assisted by carrying my luggage to the room and...More

Thank sollym95
Reviewed 4 weeks ago

Was disappointing with hotel especially the restaurant. The food was less than average and way over priced. The rooms were what you would have expected but nothing spectacular. Doubt that this would be another stopping point for me for a holiday stopover.More

Thank Dave M
Response from Mpho H, Guest Relations Manager at Protea Hotel by Marriott KimberleyResponded 4 weeks ago

Dear Dave M, Thank you for your review on TripAdvisor. Please accept our sincere apology for your bad experience in our restaurant outlet and the food that was not to your expectation. This is no means to the our usual standard that we are proud...More

Reviewed 14 January 2018

We stayed for one night only but have stayed many times before. At the moment the best hotel in Kimberly.Clean standard comfortable room.Had a good night's sleep.A bathroom is a bathroom,this one has everything needed.Clean crisp towels,a pleasure. Ordinary breakfast served by friendly staff. Please...More

Thank Paul R
Reviewed 3 January 2018

The hotel is very nice and faces the Big Hole that you can admire from its terrace. The room wasn`t special, small and bright but facing the car parking, however a 4 stars hotel personnel should not in my opinion forget the towels in the...More

Thank Laurafloating
Response from Mpho H, Manager at Protea Hotel by Marriott KimberleyResponded 5 January 2018

Dear Laurafloating, Thank you for your review on Tripadvisor. We rely on our GUEST's feedback to help us improve our service excellence. Please accept our sincere apology for allocating you a room facing the parking and for not providing you with towels in your room....More

Reviewed 2 January 2018

9 of us people had Christmas lunch at the hotel and altogether it was a really good meal. Price was fantastic and food, although standard fair (salad bar, cold meats, vegetables and choice of 2 meats) with range of puddings, cheese and tea/ coffee an...More

Thank JamesKD9184YZ
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$87 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$87 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (170)
Room & Suite (53)
Dining (24)
Pool & Beach (10)
Family and Play Areas (2)
Questions & Answers
Ask a question
Debbie20750
4 October 2017|
AnswerShow all 2 answers
Response from Mpho H | Property representative |
Hi Debbie, Unfortunately we do not have gym facilities, however we are located close to virgin active. Regards, Mpho Hloai Marketing Plan Coordinator.
0
Votes
abcdefgkwkms
6 November 2015|
Answer
Response from P2356HYmicheles | Reviewed this property |
We had a very good breakfast at the hotel as well as an average lunch snack. Luckily no food poisioning. Showers were amazing as well. I think you had a bit of bad luck.
0
Votes
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12
Room Tips
"Rather consider some of the Bed and Breakfast in the area before staying here especially for a family holiday."
Read review
"All rooms the same."
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"Request the rooms on The Big Hole side, nice views."
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"Ask for a room in the separate building on the side of the big hole for a better view."
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