Arriving at the hotel, it's very scenic. The area where I stayed was all single story and opened to a large parklike area. Rooms were clean but dated but worked for what I needed it for...sleep. I was disappointed with the shower as the water never got above warm, although I notified the hotel. There is a large patio next to the bar that works well for relaxing at the end of the day. A Breakfast buffet was provided daily with a good complement of local foods.
I stayed at the Winkler for about a week with a discounted rate due to Covid19. The hotel is beautiful, the park in front is huge and the place is perfect for kids and adults alike. I opted not to take my breakfast and dinner there, so can't tell about the restaurant. The staff was always very helpful as in a top hotel. Beds were comfy and the bathroom is smallish but has a bath and is clean. I highly recommend this hotel if you want to have a relaxing stay in White River
Spent the long weekend from 24th September to 26 September with my Family. The Rooms were clean but outdated. The TV is very old not working. The Staircases were full of dust. The place needs serious upgrading. It used to be owned by Protea Hotels and it was up to standard but now, nothing was done since my last visit around 2010.
I travel alot for business and have been subjected to some strange hotels, this however probably the worst by far. So disappointing we packed up and drove home the next morning. Mrs Houston was given a free two night stay in any Premier hotel as part of a prize for work well done so we decided to book our two night stay at The Winkler in Whiteriver (we were in Hoedspruit for holiday at the time) The Hotel promises Wifi and Satellite TV in the room, yes there is wifi but only if you sit in the common area's such as the bar or restaurant. When i asked about the TV, i was told that Management have done away with it...No reason given. We could however watch SABC 1 and 2 and e'tv with BBC on one fuzzy channel. I also had issues with the fact that they dont offer sealed bottle water in the rooms, I was told that they have there own bottling facility in the Hotel and that I should use the bottle of water supplied by them, I was not convinced that the water is safe to drink based on the general state of the Hotel. The Manger eventually gave me a sealed still water...thanks The general state of the room was poor and outdated. The toilet seat was coming apart, Mrs Houston didn't want to use it as she was worried about bacteria lurking in the exposed wood...please see pictures attached No slippers or dressing gowns No emergency evacuation plan attached to the back of the door No staff on hand to helpe with luggage up to the second floor. The house keeping staff did great us as we struggled past them going up the stairs Drinks price...R30 for a small tin of dry lemon as mixer, R75 for a 500ml beer…
Had a wonderful time. The staff very friendly & helpful. Rooms spacious, comfortable & very clean. Restaurant with variety of food to cater for all. Play area for the kids. Day visitors can come for lunch.