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Elephant Lake Hotel by BON Hotels

3 Mullett Street, St Lucia 3936 South Africa
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (219)
Room & Suite (36)
Dining (22)


#2 of 4 in St Lucia
Elephant Lake Hotel by BON Hotels, St Lucia, KwaZulu Natal is located on the magnificent shores of the St Lucia Estuary, one of the largest estuaries in Africa. The St Lucia Estuary is home to more than 800 hippopotami and an estimated 1200 Nile crocodiles not to mention the abundance of birdlife. It is no wonder that the area was proclaimed as a world heritage in 1999 by Unesco and is the first world heritage site in South Africa. The Elephant Lake Hotel by BON Hotels is ideal for leisure travellers wanting to explore the magnificent surroundings as well as families and corporate travellers, looking for a conference venue out of town. The hotel offers 56 spacious rooms, which include 25 rooms on the ground floor with private patios leading out into the gardens, pool and kids play area. With 31 rooms on the first floor, 26 of the rooms have private balconies facing the estuary, with a further five rooms that offer courtyard views. Hippo Steakhouse, located onsite, is situated to scenically overlook the hotel gardens and the St Lucia Estuary. The restaurant serves breakfast, lunch and dinner and is known for its variety of authentic African dishes. Our conference room can accommodate up to 100 guests and is perfect for corporate conference delegates who want to enjoy a balance between business and leisure with all the attractions the area has to offer. Near-by attractions include hippo and crocodile tours on the St Lucia Estuary, Isimangaliso Wetland Park, Cape Vidal and Mission Rocks, Veyane Cultural Zulu Village, snorkelling, deep sea fishing, turtle hatching tours and much more.
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Property amenities
Free parking
Outdoor pool
Bar / lounge
Airport transportation
Meeting rooms
Laundry service
Breakfast buffet
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Room features
Air conditioning
Private balcony
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
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291Reviews2Q+A7Room tips
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Popular mentions
Travelbug wrote a review Jan 2022
capetown23 contributions7 helpful votes
This hotel has so much potential but it is completely run down. None of the air conditioners work in the dining room, the reception or even the bar area. St Lucia is a hot and humid place, air conditioners are essential. All the rooms have air conditioners that work but drip into the shower making it wet and moldy. The rooms are dingy. For some reason, someone painted all the furniture brown! And now the paint is peeling off. Carpets everywhere are dirty and I was told that the machine broke. Linen, falling apart. The bathroom towel looked like it had been eaten by mice. They have no toilet brushes! I was told that it was unhygienic! Breakfast was very sparse and a long line forms to toast some bread. They only have 1 little toaster like you have at home.
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Date of stay: January 2022
Melaniedbn wrote a review Dec 2021
Durban, South Africa14 contributions2 helpful votes
Dingy, expensive and Not suitable for families with Kids-Terrible This place is the biggest disappointment , rooms are tacky , old linen, filthy grubby bathroom, Torn pillow cases, torn ironing board with the timber showing. We were charged full price for an additional linked room for a 6 year old and 9 year old. The kids never slept in the spare room at all. They point blank refused to have our kids share a room with us like the garden court. Altogether we paid R5160 for 2 nights which is more than twice the price we pay at a garden court family room . At breakfast , my kids ate nothing and on both occasions we were forbidden from packing even what was in their plates for the kids. When asked if they were going to throw away what’s in their plates since the kids haven’t touched it, the answer was “ YES” on two occasions and they unfortunateky can’t allow us to even take a toast for my 6 year old. I understand that the tourism Industry took a knock during covid but this is daylight robbery. The towels are disgustingly tired, carpets need cleaning , iron does not heat up sufficiently to iron even a tshirt , tatty torn ironing board. Yes this is 3 star, but the price is premium if you are travelling with your kids. Full price for kids in a whole room At such a high price for a dingy place like this( see attached pics) Completely not accommodating, complete waste on money. Avoid at all cost!!!! Consider the R5160 that was paid for 2 nights and look at the pics attached. Then go into Tao go suns website see the price for a family room for 2 adults and 2 children. It’s mostly half at most of their hotels. The only good thing was the gentleman at checkin, warm and friendly. All of the above issues lie with management. Disgusting !!!!
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Date of stay: December 2021Trip type: Travelled
2 Helpful votes
R Ramcharan wrote a review Dec 2021
4 contributions
This was our second stay at the hotel and we loved it. We love the feel of a hotel and not a house and this place fit perfect. Its not a 5 star hotel so it would be unreasonable to expect everything to be 5 star. The hotel is very clean and the best part is the friendly staff. Lovely breakfast and close to everything. Basically the hotel is in the middle of the town. Will definitely be back again.
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Date of stay: November 2021Trip type: Travelled
Room Tip: Ask for a room upstairs with pool view so and look out for hippos. Speak to the staff if you are...
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Suedia N wrote a review Sep 2021
4 contributions1 helpful vote
A work-stay away has never quite felt homey,until my stay at Elephant lake hotel. The well equipped room, friendly staff and all-round incredible atmosphere and views from my room made packing my bags to leave, difficult.
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Date of stay: September 2021
Trip type: Travelled
Enricho M wrote a review Sep 2021
1 contribution
What a phenomenal experience, the Elephant Lake Hotel has some of the most breathtaking views I've ever seen, there are actual hippo's that roam around the hotel, the staff are extraordinary, my room was spacious and neat and don't get me started on the food, can't wait to visit again.
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Date of stay: September 2021Trip type: Travelled
Room Tip: Make sure you go for more than 2 days like I did, there is so much to experience and do
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US$69 - US$107 (Based on Average Rates for a Standard Room)
South AfricaKwaZulu-NatalSt Lucia
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Frequently Asked Questions about Elephant Lake Hotel by BON Hotels
Which popular attractions are close to Elephant Lake Hotel by BON Hotels?
Nearby attractions include Amala Massage & Gifts (0.4 km), Cape Vidal Lighthouse (0.4 km), and Kosi Bay (0.2 km).
What are some of the property amenities at Elephant Lake Hotel by BON Hotels?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Elephant Lake Hotel by BON Hotels?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Elephant Lake Hotel by BON Hotels?
Yes, free parking is available to guests.
What are some restaurants close to Elephant Lake Hotel by BON Hotels?
Conveniently located restaurants include Braza, Reef and Dune, and KAUAI St Lucia.
Are there opportunities to exercise at Elephant Lake Hotel by BON Hotels?
Yes, guests have access to a pool during their stay.
Does Elephant Lake Hotel by BON Hotels have airport transportation?
Yes, Elephant Lake Hotel by BON Hotels offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Elephant Lake Hotel by BON Hotels located near the city centre?
Yes, it is 0.5 km away from the centre of St Lucia.
Are there any historical sites close to Elephant Lake Hotel by BON Hotels?
Many travellers enjoy visiting Veyane Cultural Village (4.6 km).