Southern Sun Mbombela

15 Government Boulevard Riverside Park Exit 1, Nelspruit 1200 South Africa
Traveller (44)
Room & Suite (24)
Dining (9)

View prices for your travel dates

Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#15 of 174 hotels in Nelspruit
Location
Cleanliness
Service
Value
Southern Sun Mbombela (previously known as Southern Sun Emnotweni) is a short distance from bustling Nelspruit on the R40 to White River. Only 22km from the Kruger Mpumalanga International Airport,40km from the Kruger National Park and 210 km from Maputo, Southern Sun Mbombela caters for business and leisure travellers alike. A fair blend of nature, beauty and Southern Sun hospitality makes this hotel the perfect location for a relaxing holiday. Southern Sun Mbombela is situated in close proximity to the Emnotweni Casino and Entertainment Complex, Riverside Shopping Mall, Mbombela Stadium, other local landmarks and more, making it a convenient base for leisure or business travel. The hotel offers relaxing outdoor activities and facilities including a pool and a fully air conditioned fitness centre. The well appointed rooms offer a sanctuary for the traveller, with all the modern comforts required to ensure a rejuvenating and relaxing stay, including air conditioning and a private bathroom. Business travellers can make use of the hotel’s efficient conference venues and facilities while the hotel features a business centre with wireless internet connectivity. 500mb of free wi-fi access per day is available to hotel residents.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Babysitting
Business Centre with Internet Access
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Concierge
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Afrikaans
680Reviews1Q+A50Room tips
Traveller rating
  • 375
  • 203
  • 64
  • 25
  • 13
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Sureshinee wrote a review Feb 2020
Cape Town Central, South Africa512 contributions36 helpful votes
+1
You know you are going to be treated well because as soon as you step out of your car, a porter is at your side to offload your bags and take them to reception. Bring vegetarian I called the chef who prepared me a stir fry as it was a traditional South African buffet for dinner. The rooms are standard and comfortable with a bath and shower and extra towels which is becoming rare these days.
Read more
Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mariam0taung wrote a review Mar 2020
Polokwane, South Africa1 contribution
Please put on your menu all charges when we prefer room dinning and more options on menu.
Please put gowns for us and slippers for us members and fumigate the rooms for black ants.
Hospitality was good
Read more
Review collected in partnership with Tsogo Sun Hotels
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jachichas wrote a review Feb 2020
1 contribution1 helpful vote
You need to fix the bathroom cabine because in the majority of Executive room we stayed in the whole 2019 the cabine got problems. It opens while you are bathing, wetting the floor. I strongly recommend you to do something quickly in order to match with the whole services you are offering.
Read more
Review collected in partnership with Tsogo Sun Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle H, General Manager at Southern Sun Mbombela
Responded 11 Feb 2020
Good Afternoon Thank you for letting me know about your stay The team is busy re-aligning all the shower doors to prevent the wetting of the bathroom floor Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rrashul wrote a review Feb 2020
1 contribution1 helpful vote
This Hotel need to be renew, its very old particularly the rooms furniture. The breakfast room is also very old, all the equipment using during the services needs to renew. The Hotel building is very charming and all the envoirment too!
Read more
Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle H, General Manager at Southern Sun Mbombela
Responded 19 Feb 2020
Good Afternoon Thank you for the feedback Your comments are noted and has been highlighted to our development department Kind Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ma S wrote a review Dec 2020
Sandton, South Africa26 contributions4 helpful votes
Rooms were clean although furniture is outdated, the air con worked but very noisy, The bed was comfortfably with good quality linen.
Female waitresses on breakfast in area do not greet at all. Cleaning staff were very friendly. The restaurant menu does not match the status of the hotel at all.
The bar man was overwhelmed, it looks like they are short staffed,he was doing his best.
Christmas dinner was not worthy the money, people had to queque like you are at a hot soup kitchen.
They were trying hard to follow covid protocols.
In summary go there to sleep and eat out if you can.
Read more
Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mdlulipb wrote a review Feb 2020
2 contributions
My booking was confirmed 6 days before my arrival by the travel agent for Bed, dinner and breakfast at Stay easy , when I arrived there was no room available for me .I was transferred to Southern & Sun and gave me disabled guest room. when I checked out, I was told that I in need to pay extra because the rates for Southern & Sun an and Stay easy differs which delayed my checking out...the receptionist of both hotels had to sort out their arrangement and communication.
Read more
Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne Bullen wrote a review Mar 2020
London, United Kingdom84 contributions107 helpful votes
This hotel was comfortable and had all mod cons, although the electric plugs in my room were not working and I had to get the electrician to mend for me. Sadly the pool was under repair. It would have been good to have informed guests of this before arrival, and indeed the repairs looked a mess and should have been covered over when no one was working there. Housekeeping had to be called to provide me with shampoo. The restaurant worked well for both breakfast and dinner.
Read more
Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gkriel721379 wrote a review Jan 2020
Empangeni, South Africa1 contribution
The fact that I arrived to find out that a booking that I asked a clerk to move on the 10th January 2020 to the 17 th and 18th Jan 2020 was not done, but was cancelled. Thus I arrived to no booking, this seemed initially to be a problem for the clerk at check in to sort out quickly, however eventually I asked whether he could provide accommodation for 2 nights which was eventually done. Curved balls like these need to be handled swiftly
Read more
Review collected in partnership with Tsogo Sun Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle H, General Manager at Southern Sun Mbombela
Responded 05 Feb 2020
Good Afternoon Thank you for letting me know about your experience , I do apologize for the late response . The team members have been addressed on comments above
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James wrote a review Dec 2020
Vaalwater, South Africa1 contribution1 helpful vote
What a dreadful experience. We were checked in by the receptionist Nicky who had such an attitude that we felt unwelcome from the minute we stepped in the door. Firstly she told us she had no availability then managed to find two different rooms. The room was clean enough but we had no coffee in our room. When we went to reception to ask for some, we were told by Nicky that they were out of stock!!! She had a terrible attitude and was very sullen. I am most disappointed in this hotel and will never again stay in a SOUTHERN SUN due to this terrible experience. I hope you choose a different hotel chain as the experience we had at southern sun was unforgivable and not worth a fraction of what they charge

Most upset customer

James
Read more
Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ddewi424735 wrote a review Feb 2020
1 contribution1 helpful vote
We were upset with the breakfast, It will be great if the management could improve the quality of it. However, I enjoy staying here, especially right in front of Riverside mall.

We checked in around 11pm & the receptionist was very lovely!
Read more
Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle H, General Manager at Southern Sun Mbombela
Responded 05 Feb 2020
Good Afternoon Thank you for letting me know about your stay Your comment is appreciated , we will look into your recommendations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ian J asked a question Feb 2017
Wakefield, United Kingdom11 contributions12 helpful votes
Does it cater for gluten free diet
Answer from 200rudij
Cape Town, South Africa3 contributions1 helpful vote
Michelle H, General Manager at Southern Sun Emnotweni, will gladly assist you with this. I'm diabetic myself and the chef catered for me. So you can contact them and they will make arrangements for your diet. Regards. Rudi
Show all answers
gschuleman wrote a tip Nov 2019
Edenvale, South Africa15 contributions1 helpful vote
"Garden/Pool View is best"
Read full review
lydiamH6012GE wrote a tip Oct 2019
Johannesburg, South Africa4 contributions
"Rooms on the ground floor are nicer"
Read full review
phadzirim wrote a tip Aug 2019
Pretoria, South Africa11 contributions1 helpful vote
"Corner suites are large and sunny"
Read full review
ADavis1977 wrote a tip Jul 2019
Roodepoort, South Africa216 contributions95 helpful votes
"Rooms overlooking the garden - avoid the rooms on the parking area side"
Read full review
Jet685972 wrote a tip Jul 2019
3 contributions
"Rooms on the ground floor are very quiet"
Read full review
Not the right property for you?
There are more places to choose from in the Nelspruit area.
PRICE RANGE
R 1,567 - R 1,809 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Southern Sun Emnotweni
LOCATION
South AfricaMpumalangaNelspruit
NUMBER OF ROOMS
109
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Southern Sun Mbombela, Nelspruit

Frequently Asked Questions about Southern Sun Mbombela
Which popular attractions are close to Southern Sun Mbombela?
Nearby attractions include Lowveld National Botanical Garden (0.4 km), Riverside Mall (0.2 km), and Emnotweni Casino (0.2 km).
What are some of the property amenities at Southern Sun Mbombela?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Southern Sun Mbombela?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at Southern Sun Mbombela?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Southern Sun Mbombela?
Yes, free parking is available to guests.
What are some restaurants close to Southern Sun Mbombela?
Conveniently located restaurants include Nando's, Detroit Spur Steak Ranch, and Kuzuri Restaurant.
Are there opportunities to exercise at Southern Sun Mbombela?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Southern Sun Mbombela?
Yes, dry cleaning and laundry service are offered to guests.
Does Southern Sun Mbombela offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Southern Sun Mbombela?
The staff speaks multiple languages, including English and Afrikaans.
Is Southern Sun Mbombela accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.