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Hotel Promenade

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Corner Samora Michael Drive and Henshall Street, Nelspruit 1200 South Africa
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Traveller (9)
Room & Suite (2)
Dining (1)

About

#13 of 25 hotels in Nelspruit
Location
Cleanliness
Service
Value
Once the original town hall of Nelspruit, this historic hotel is one of the town's most prominent landmarks. This heritage city hotel offers guest spacious accommodation combined with warm personal service and genuine local hospitality.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Bicycle rental
Horseback riding
Babysitting
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Tennis court
Fishing
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Seating area
Coffee / tea maker
Bath / shower
Complimentary toiletries
Telephone
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
63Reviews3Q+A10Room tips
Traveller rating
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Deborah D wrote a review May 2020
3 contributions1 helpful vote
Had a great stay at Hotel Promenade. Hotel is perfectly situated in the Nelspruit CBD, close to everything. Peaceful and quiet environment. Good conference facilities. Friendly staff with a great breakfast.
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Date of stay: February 2020Trip type: Travelled on business
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Response from General M, General Manager at Hotel Promenade
Responded 28 May 2020
Dear Valued Guest, Many thanks for staying with us and for your positive feedback. We do hope that you return to our hotel for another comfortable stay with us. Warmest regards, Hotel Promenade General Manager
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Steve W wrote a review Oct 2019
Parcent, Spain129 contributions36 helpful votes
Well situated in Nelspruit less than an hour from Kruger National Park. Clean, comfortable rooms with good food and drink. Room was very noisy from just before 5am when all the shop works set up for the day. Ask for rooms away from the street - it was impossible to sleep. Swimming pool is the size of a fish pond. Car park is secure and wifi and tv are good. It is very cheap and very good for the price.
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Date of stay: October 2019
Location
Cleanliness
Service
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Response from General M, General Manager at Hotel Promenade
Responded 29 Oct 2019
Dear Valued Guest, Thank you for staying with us and for the time taken to submit a review based on your experience. We are pleased to hear from you and to hear that your overall stay with us was comfortable and that our found our location convenient. We thank you for your honest feedback and hope that you will return to our hotel in the near future for another comfortable and convenient stay with us. Warmest regards, Hotel Promenade
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kobusb479 wrote a review Jan 2019
Cape Town Central, South Africa7 contributions
Overall good service. Rooms well maintained & clean. Friendly staff at reception & restaurant. Downside - court yard (Shopping mall side) rooms very noisy with pedestrian traffic starting at 5h00. Other local guests staying in hotel very inconsiderate, loud and banging doors till early morning hours. Value for money can be found at other establishments in Nelspruit.
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Date of stay: June 2018
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Response from Go66060139720, Front Office Manager at Hotel Promenade
Responded 26 Jan 2019
Dear Kobus Thank you for your feedback, we highly appreciate it. Kind Regards Hotel Promenade Team
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Emma McVey wrote a review Jan 2019
Dar es Salaam, Tanzania78 contributions20 helpful votes
The room was small, but the bed very comfortable. The staff were sometimes watching football etc. in the bar, but were on hand when needed, and helpful. The breakfast looked much better than it tasted. I stayed three nights and it was very convenient as I needed to be in Nelspruit.
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Date of stay: December 2018
Value
Location
Service
Trip type: Travelled solo
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Response from General M, Marketing Assistant at Hotel Promenade
Responded 14 Jan 2019
Dear Emma, Many thanks for selecting to stay with us at Hotel Promenade and thank you for your honest feedback. We appreciate your feedback and hope that you enjoyed your stay with us. We look forward to your next visit. Warmest regards, Hotel Promenade
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mikko s wrote a review Jun 2018
Santo Domingo, Dominican Republic61 contributions8 helpful votes
Simple hotel located in the middle of nelspruit. Rooms nice and clean. Night experience was Unfortunately not so good. Very noisy neighbors having party with open doors, not letting nobody to sleep. Even complains to the hotel reception didi not help at all. Breakfast is good. Swimming pool is just a joke...just a stamp front of the restaurant. I think nobody has used it for years.
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Date of stay: March 2018
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Response from Hote1Management, marketing manager at Hotel Promenade
Responded 21 Jun 2018
Dear Mikko Thank you for leaving us your comments about your experience at the hotel. We are so sorry to hear that it did not live up to your expectations. Senior management has been informed and they will action all of the complaints to the hotel so that the issues can be addressed. We are so sorry about the noisy guests. We are working on implementing stricter rules to ensure that guests are not disturbed throughout the night. We hope you will return again and that you will have a better experience next time. Warm regards Hotel Promenade
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PRICE RANGE
US$40 - US$63 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Best Western Hotel Promenade
LOCATION
South AfricaMpumalangaNelspruit
NUMBER OF ROOMS
72
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Frequently Asked Questions about Hotel Promenade
What are some of the property amenities at Hotel Promenade?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Promenade?
Top room amenities include air conditioning, a desk, and a seating area.
What food & drink options are available at Hotel Promenade?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Promenade?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Promenade?
Conveniently located restaurants include Orange Restaurant, Jock & Java, and The Pub.
Are there opportunities to exercise at Hotel Promenade?
Yes, guests have access to a pool and a sauna during their stay.
Is Hotel Promenade located near the city centre?
Yes, it is 0.2 km away from the centre of Nelspruit.
Are any cleaning services offered at Hotel Promenade?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Promenade offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.