The Cycad Lodge & Chalets

The Cycad Lodge & Chalets

17 B Koraalboom Avenue West Acres, Mbombela 1200 South Africa
The rooms
Traveller (26)
living room
Room & Suite (8)
View from out restaurant area
Dining (5)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.0
#2 of 6 cottages in Nelspruit
4.1 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
The Cycad, situated 370km’s east of Johannesburg, nestled in the heart of Mpumulanga’s capital, Nelspruit. The lodge boasts a tranquil and relaxing atmosphere in contrast to the buzz outside. The Cycad's Luxury Apartments feature modern and contemporary furnishings. The apartments are located 1km from Ilanga mall shopping complex. We are your solution for a luxurious stay in Nelspruit be it business, vacation, entertainment. Cycad Lodge boasts 59 serviced luxury apartment suites available for short and long term accommodation at affordable prices. Featuring flat-screen TV, DSTV, and a relaxing atmosphere, our apartments also offer a fully equipped kitchen and a lounge area perfect for entertaining guests for an Executive Apartment. With an en-suite bathroom for all room types. Apartments are serviced daily by housekeeping leaving your apartment clean and fresh, with laundry services available on request. We offer free WiFi and private parking. We speak every guests language!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Game room
Airport transportation
Meeting rooms
Massage
Wifi
Paid wifi
Outdoor pool
Special diet menus
Vending machine
Shuttle bus service
Car hire
BBQ facilities
Non-smoking hotel
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Safe
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Iron
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
4.0 of 5 stars
HOTEL STYLE
Trendy
Mid-range
Languages Spoken
English, Afrikaans, Zulu

Location

17 B Koraalboom Avenue West Acres, Mbombela 1200 South Africa
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 49 out of 100
49
Kruger Mpumalanga Intl Airport
101Reviews4Q+A24Room tips
Traveller rating
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Detailed Reviews
chrismokgehle wrote a review Mar 2023
1 contribution
3.0 of 5 bubbles
The service standard is dropping. I have coming to this place for the 6 years but recently the service and food are not satisfying. Normally at the reception I would get the menu for dinner but on my previous visit, there was no menu.

During breakfast, the breakfast menu I would normally have to choose from was not given to me to choose, I was just shown the menu. I ordered an Omlette and when I asked if there will be macon and sausages included as it used to be the case, I was told that I could not have the macon, and was also told that "if you don't talk, I would not know what else you want", that was very unfriendly. I am considering going to other places when I visit Mbombela. I was so not happy at all during my breakfast time.
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Review collected in partnership with this hotel
Date of stay: March 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robertmasithi wrote a review Aug 2023
Thohoyandou, South Africa1 contribution
3.0 of 5 bubbles
I was squashed in a small room (26). My auordinates rooms were far better than mine. Parking gate had mulfuntion.
Your rules regarding prohibiting of alcohol consumption doesn't make sense. It serves a specific religious group than the majority. I didn't expect such prohibition in an establishment such as a lodge since it's open to anyone who would seek accomodation that side so not allowing alcohol consump within the premise didn't sit well with me.
We waited for our dinner for over two hours which was way too long.

The lady at reception at our arrival day was friendly and helpful and so is the white lady who was supervising the waiters during breakfast the following day. Two friendly ladies. Thank you.
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Review collected in partnership with this hotel
Date of stay: August 2023
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Naeem G wrote a review Oct 2023
Newcastle, South Africa8 contributions2 helpful votes
5.0 of 5 bubbles
I visited Nelspruit for 2 nights. My natural choice was the Cycad. The service was excellent, rooms were neat and clean. The gardens were stunning and well maintained. Staff were friendly. Met the owner. Hands on approach to managing the resort. If you want peace, quiet and quality, the Cycad is the place to stay in Nelspruit.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grant C wrote a review Dec 2023
5 contributions
2.0 of 5 bubbles
Had two rooms, televisions not working in both rooms (very fuzzy and unwatchable). Both bedrooms also had heavy duvets with no flat under sheet. You don’t expect a winter duvet in Summer!
Lots of mosquitos in the rooms so take a spray.

Positives: reception staff very friendly.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abilio Gune wrote a review Feb 2023
Maputo, Mozambique1 contribution
1.0 of 5 bubbles
We have been in this lodge 3 or 4 time before, but our last stay it was complete disaster from start to finish. Not only did they subject us to loud and intrusive maintenance on the air conditioner during our stay, but the unit still didn't work, leaving us sweltering in the heat all night. To top it all off, they charged us a fee for a mini bar freezer that we requested but never even worked, and they have yet to provide any sort of refund.

Considering all of these my wife was pregnant and all we requested it was these two things because she was unable to stay in the room and needed cold water during the night.

And yes we were aware about the load-shedding meaning that we wouldn’t be able to used the air conditioner for couple of hours.

Avoid this place at all costs.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Staff is not proactive to solve the customer needs, as if they don’t care.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nkule Nembz wrote a review Aug 2023
Durban, South Africa1 contribution
1.0 of 5 bubbles
I had booked stay for myself and colleagues 2 weeks prior to traveling to Mpumalanga. We were delayed in arriving due to flights, we drove 3 hours from OR Tambo to get to Cycad at 01:30 am, to my surprise my booking was not captured and therefore the guy manning reception (Freddy) said there's nothing he can do for me. He tried to call the managers and the lady over the phone said its too late foe her to come to the establishment at that time, so Freddy decided to throw myself and colleague outside, locked the door and switched off the lights. Mind you, we're both females in a totally different province from which we reside. We had to sleep in the car in front of the hotel locked and dark foyer. A colleague of ours brought us a blanket so that we do not get frost bite as it is winter and the night was very chilli. When admin came in the office I went and check with them, they told me that a lady who was working with nightsbridge, our agency had quit the previous friday so they will have to go through her PC to check what had happened so theres nothing that they can do at the moment. Didnt even offer us a hot meal or a place to freshen up. So like 2 hours later, they call me offering apologies said they see the booking and it was just an oversight on their part. They will accommodate me later on the day. That was all I got from them and some measly flowers, No apology whatsoever from the Manager or owner of the lodge. A guy named Mohamed called enquiring about my colleagues booking and when I told him about my matter he said he will investigate and come back to me, to date I haven't received a call back or correspondence. The incident took place between the 16-18 August 2023.

My colleague on the other hand, that we slept with in the car. They had received and acknowledged her booking, then because the booking was changed a number of times, the lodge decided to cancel her booking to accommodate their regular and preferred clients. I don't know if we missed the under writing but it was clear that they preferred the islamic religion and catered for all their needs and beliefs.
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Review collected in partnership with this hotel
Date of stay: August 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natasha A wrote a review Jul 2016
Johannesburg, South Africa25 contributions31 helpful votes
5.0 of 5 bubbles
Super location, nestled in a quiet suburb in Nelspruit. Super efficient and friendly staff members, Amazing service, excellent rooms, beautiful gardens and swimming pool area, lovely breakfasts and 100% halaal.
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Date of stay: July 2016
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: For families,the self catering apartments are awesome as they have a kitchenette.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JenCas wrote a review Jan 2016
Johannesburg, South Africa37 contributions55 helpful votes
3.0 of 5 bubbles
I recently stayed at the bed and breakfast. The reception and check-in fairly efficient but not overly welcoming and accommodating. The rooms are cozy and clean although the rooms I had on both occasions were close to a busy road which made the stay a bit noisy. The lodge offers a pool which I'm not sure will cater for all the rooms if fully occupied. WiFi is offered of which 30 minutes is free and the rest if the time paid. The cost for a full day token is only R100 for the day (Approx US $6 at time of review). I could not however connect to the WiFi during my last stay as it kept dropping the connection. There are clear signs indicating no load music and no alcohol allowed on the premises. So for those who enjoy a glass or two of wine after a long day maybe this is not a place for you. The onsite restaurant caters for Halaal guests which is convenient if this is your preference. The hotel does offer offsite parking which is located at the back of the premises with coded access. Restaurants and Shopping centers, fitness centres are within 5-10 driving driving distance from the hotel.
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Date of stay: January 2016
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: If you have a Halaal food preference then this hotel is one you should consider.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grant W wrote a review Jul 2016
Johannesburg, South Africa235 contributions80 helpful votes
4.0 of 5 bubbles
Lovely oasis in the town. Stayed for 2 nights. Staff very friendly and welcoming. Room simple, specious and clean. Little surprised that no shampoo provided and that wifi was not free in such a lovely establishment. Overall, recommended I would stay there again.
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Date of stay: July 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tebogo M wrote a review Apr 2016
Middelburg, South Africa27 contributions9 helpful votes
3.0 of 5 bubbles
PROS

Very spacious - we stayed in a 3 bedroom (self-catering) unit. Ample space with two bathrooms, kitchenette & small sitting area.

Fairly clean & neat.
Kitchen is well-equipped.
Beautiful well-maintained garden.
Very friendly staff.

CONS:

Very noisy (especially at night-time)
DSTV channels are extremely limited.
Beds are incredibly firm.
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Date of stay: April 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gambit_mj asked a question Feb 2018
Beira, Mozambique4 contributions
hi, if i need a extra mattress for children, how much it would be?
Answer from Mark E
53 contributions8 helpful votes
Good morning. As I travelled without kids I am not 100% sure on this answer but we did see a lot of happy kiddies enjoying the facilities so I am sure the establishment does cater for kids. Please check with the reception to confirm costs +27 13 741-4979
Euricinia C asked a question Apr 2015
Maputo, Mozambique
quero saber o valor da hospedagem para 2 dias
Euricinia C asked a question Apr 2015
Maputo, Mozambique
sim quero saber os precos dos quartos
Abilio Gune wrote a tip Feb 2023
Maputo, Mozambique1 contribution
1.0 of 5 bubbles
"Staff is not proactive to solve the customer needs, as if they don’t care."
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TLK wrote a tip May 2022
18 contributions9 helpful votes
1.0 of 5 bubbles
"Parking is inconvenient as it's opposite the lodge. Breakfast is very basic. If you like to sleep, stay elsewhere."
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Yusuf S wrote a tip Mar 2018
Johannesburg, South Africa71 contributions20 helpful votes
5.0 of 5 bubbles
"All the rooms"
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Yusuf S wrote a tip Sept 2017
Johannesburg, South Africa71 contributions20 helpful votes
5.0 of 5 bubbles
"The old section always"
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jrferreirinha wrote a tip Jul 2017
9 contributions5 helpful votes
3.0 of 5 bubbles
"Any of the rooms facing the main street are not advisable as you constantly hear traffic at all hours of the night."
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Not the right property for you?
There are more places to choose from in the Mbombela area.
PRICE RANGE
R 1,054 - R 1,182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the cycad lodge & chalets hotel nelspruit, the cycad lodge and chalets
LOCATION
South AfricaMpumalangaMbombela
NUMBER OF ROOMS
66
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE CYCAD LODGE & CHALETS | UPDATED 2024 Cottage Reviews & Price Comparison (Mbombela, South Africa) - Tripadvisor

Frequently Asked Questions about The Cycad Lodge & Chalets
Which popular attractions are close to The Cycad Lodge & Chalets?
Nearby attractions include i'langa Mall (0.7 km), Pumbaa Wildpark And Accommodation (1.1 km), and The Fun Company I'langa Mall (0.6 km).
What are some of the property amenities at The Cycad Lodge & Chalets?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Cycad Lodge & Chalets?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Cycad Lodge & Chalets?
Guests can enjoy an on-site restaurant and barbeque facilities during their stay.
Is parking available at The Cycad Lodge & Chalets?
Yes, free parking is available to guests.
What are some restaurants close to The Cycad Lodge & Chalets?
Conveniently located restaurants include Mugg & Bean, Turn 'n Tender Steakhouse Nelspruit, and Mediterranean.
Are there opportunities to exercise at The Cycad Lodge & Chalets?
Yes, guests have access to a pool during their stay.
Does The Cycad Lodge & Chalets have airport transportation?
Yes, The Cycad Lodge & Chalets offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at The Cycad Lodge & Chalets?
The staff speaks multiple languages, including English, Afrikaans, and Zulu.
Is The Cycad Lodge & Chalets accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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