Stayed for 4nights and 5days was not at all impressed with the housekeeping dirty and old rooms! The guy at the reception was not welcoming i even forgot his name. He was not helpful at all and was mean....not professional even. Went for spa treatment and the lady had to fetch water with a bucket from somewhere. The food is expensive. I definitely won't be coming back or recommend anyone too.
Stayed for two nights in an exclusive room. Stardard items not available, i.e. No jam for toast, tonic for gin, no spoons in our room for coffee, TV broken, we weren't given the option to change rooms. Dinner was over priced, 5star prices for frozen reheated meals, breakfast oily and bland. The place is lacking care. At the end of the stay we were given the bill and Alfred couldn't even be bothered when we told him that we wouldn't be coming back. If you are looking for value money and a happy place to get away from the covid doom and gloom of your daily lives.. Skip this place
Location of the Hotel is perfect for people looking to relax away from the city centre with ultimate privacy. a few hours from Pretoria and has a beautiful view. The rooms were a luxury and comfort combined. The staff was friendly and super helpful. The hotel itself is situated near fun activities to do. Beautiful place.
Well Shangri-La Country Hotel & Spa was excellent when I lodged there with my wife. It rips all your attention as you arrive, the vegetation, long trees, it has a feel of the country side, game view and then the reception was out of this world, employees who are exceptional especially on their customer service, the room are good spacious. Wow the restaurant is exclusively the best with excellent service on the variety of the food range I think you also have to have a backup engine to be able to have the place lights be on at all times at night because there are snakes which might bite visitors. There should be a self service for ironing visitors clothes. Overall I enjoyed my stay at Shangisto-La Country Hotel
The hotel is one of the beautiful place to be, the room and bedding is neat. The place is very clean. The staff is very friendly and helpful, they make one feel at home. Ooh and the breakfast is to die for.
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