I booked the presidential suite for my daughter's birthday and I was harassed by the staff from the time we arrived at the venue. We were made to feel unwelcome and my daughter birthday was ruined....
Very helpful staff at all hours. The food quality of the restaurant is of an exceptional standard. Peaceful surroundings which is enjoyable for the family. The staff are very friendly and accommodated us beyond expectation.
I booked a couple special via the Mangwanani Spa situated on the grounds which included 2 lovely spa treatments & an overnight stay at the Royal Elephant hotel in Centurion. It was awesome, I would highly recommend Konoto at the Spa for any treatments. The room was amazing, we went to the Zagora restaurant (which has incredible Kingklip) that evening, enjoyed a complimentary breakfast the next morning before checking out and heading back to the Spa for an added treatment we wanted to do. It was amazing! Highly recommend them.
Very pleasant stay. Arrived late (easy check-in) and left the next morning. No complaints. The instruction for 2 single beds was done, so thank you for that! Hotel very quiet so we had the a la cart menu for breakfast which was great.
We booked into the hotel after 02:00 in the morning and were delighted with beautifully appointed rooms and a luxurious bathroom. The coffee and tea station was clearly of a higher standard than the usual and the hotel decor was a delight We were welcomed upon arrival and the front desk even made sure we were guided to our room. Thank you
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