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The Oyster Box

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Traveller (2708)
Room & Suite (444)
Videos (2)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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About

#1 of 16 hotels in Umhlanga Rocks
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Occupying a majestic location on the Umhlanga beachfront in KwaZulu-Natal province, The Oyster Box is one of South Africa’s most celebrated hotels, as famous for its remarkable coastal views as the understated luxury and gracious hospitality that have become the hallmarks of this cherished seaside destination. Set just 15 minutes’ drive from King Shaka International Airport, The Oyster Box offers an array of individually decorated rooms and suites, an award-winning spa set amid tropical gardens, and a mouth-watering menu of restaurants and bars.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green
Charming
Languages Spoken
English, Afrikaans
Hotel links
Special Rate:Save 25% when you stay longer
3,074Reviews28Q+A100Room tips
Traveller rating
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LMHUGHES24 wrote a review Yesterday
Feltham, United Kingdom88 contributions31 helpful votes
Lovely hotel. I visited especially to see the cat that is reported to be living there as it was featured in a magazine I read here in the UK. Unfortunately after 2 visits we still did not see the cat - I wonder if it really exists??? However had drinks in the 3rd floor bar and on the outside terrace. Its a wonderful place with great views.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MiaG wrote a review Jul 2023
London, United Kingdom1399 contributions363 helpful votes
+1
Hotel's Favourite
I stayed at the Oyster box for 2 nights and wish it was longer. This is an amazing and fabulous hotel. The staff really are what make the experience. From first greeting at arrival to waving goodbye upon check out. They have customer service down to a T. I was in room 321 on top floor I had a side sea view. The room had everything I needed for a good stay. On arrival I was greeted with a bottle of wine and some chocolates which was a nice touch. The queen size bed was extremely comfortable and I slept soundly both nights. I dined in the hotel formal a la carte restaurant one night. It was very good and again service exemplary. Breakfast was an experience. Not just because of the stunning views over Uhmslanga lighthouse and beach. A great selection of dishes hot and cold, sweet and savoury, plus made to order were available. Waffles were especially good. Oysters and champagne were also included. Monkeys live around the hotel and often joined guests for breakfast. They are quick and cheeky. Stealing unguarded food, sugar pouches and jams from the tables I enjoyed a couple of hours by the garden pool during my stay. It was quiet and very restful. Drinks and light menu available from the pool attendant/waiter. Other features I liked were the amazing smell in the hotel throughout the public rooms. Lemongrass intoxicating perfumes were lovely The hotel cat wandered in the reception at night. For a cat lover like me he was a delight and welcome reminder of home. This is a truly stunning hotel. If you get an opportunity to stay - grab it!
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Date of stay: July 2023Trip type: Travelled on business
Room Tip: Sea view or pool view room is a good choice. Although I can’t imagine any room being a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Roberto Rosa, General Manager at The Oyster Box
Responded 16 Jul 2023
Dear Guest, Thank you for taking the time to post such a wonderful detailed review following your stay with us at The Oyster Box. I am delighted to hear you enjoyed all aspects of the hotel from the moment you arrived until your departure. I look forward to welcoming you back in the not-too-distant future for another memorable stay. Kind regards, Roberto Rosa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jane W wrote a review 12 Mar
1 contribution
My husband and I have stayed at the Oyster Box many times when visiting family in Durban. We both agree that it is a world class hotel. The service is outstanding - truly 'best in class'. It's clear that all of the staff, no matter what their positions are, have been incredibly well trained from a customer service perspective. Our experience has always been magical. Thank you to everyone at the Oyster Box Hotel!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roberto Rosa, General Manager at The Oyster Box
Responded 6 days ago
Dear Guest, Thank you for taking the time to compile and share this fantastic review and 5 star rating, following your recent stay at The Oyster Box. It is always rewarding to hear that guests enjoyed a wonderful experience here. We take pride in our international service standards and attention to detail in all areas and are delighted that you specifically mentioned our teams commitment to guest satisfaction. I will be sure to share your feedback with them. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Roberto Rosa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sara S wrote a review 09 Mar
Wolverhampton, United Kingdom50 contributions7 helpful votes
We had a wonderful stay at the Oyster Box. Great room with amazing views. Great hospitality. All the staff were so helpful and friendly. Reception staff were so helpful in arranging a late checkout. We enjoyed the lighthouse Bar and the dinner on the Ocean Terrace. Would recommend and can’t wait to go back.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roberto Rosa, General Manager at The Oyster Box
Responded 1 week ago
Dear Sara S, Thank you for taking the time to share your review following your recent stay at Oyster Box Hotel. We are delighted to hear that you had a wonderful time at our hotel. We take pride in our service and attention to detail and I am thrilled you found our service to be of a high standard. We have shared your feedback with The Oyster Box team who are all very proud! It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Roberto Rosa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kavir wrote a review 06 Mar
1 contribution
We had a lovely afternoon lunch at The Oyster Box. The food was delicious, and the service was even better! Our waiter, Sonnyboy, was incredibly attentive and made our experience extra special. Ask for him by name! Highly recommend!!!!!!!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roberto Rosa, General Manager at The Oyster Box
Responded 1 week ago
Dear Guest, Thank you for taking the time to compile this fantastic review and 5 Star Rating, following your recent dining experience at The Oyster Box, We are delighted to hear that you enjoyed both our fantastic lunch fare and our world class service standards. I will be sure to share your comments with the Team, especially those you have mentioned by name. We hope to welcome you back again soon. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Loraine W wrote a review 03 Mar
London, United Kingdom103 contributions82 helpful votes
Lives up to expectations - we also stayed at RecCarnations Bushman’s Kloof - and these remarks apply ther Rooms - absolutely adequate Facilities - all that we needed Location - perfect for the Beach and Durban Staff - a delight - reflects a very well run hotel and chain Food - the Grill Room is a little Colonial and pretentious but all the food facilities were very acceptable.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Stay there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roberto Rosa, General Manager at The Oyster Box
Responded 2 weeks ago
Dear Guest, We greatly appreciate you taking the time to compile this wonderful and comprehensive review. We are delighted you were able to experience our service offering, and have noted your comments regarding the restaurant. We hope you will return to enjoy some time with us again soon. Warm regards Roberto Rosa General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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drew677 wrote a review 02 Mar
Oxfordshire, United Kingdom18 contributions7 helpful votes
Excellent location on the beachfront at Durban. Excellent friendly staff from the moment you check in and throughout your stay. It’s like one big family here and you won’t be disappointed. Food in Grill Room was Michelin star standard with George looking after you and Chef Daniel Paiyne (ex Four Seasons Joburg) in charge of the kitchen you’ll be hard pushed to find better in Africa! Even Leon who entertains diners is so good it’s like a private jazz club vibe with great food to match.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Don’t miss this even if you just have 2 days here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roberto Rosa, General Manager at The Oyster Box
Responded 2 weeks ago
Dear valued Guest, We are always delighted to receive an excellent rating and revies, for which we thank you. We are always delighted to hear that our guests have noticed and enjoyed our world class service standards and I will be sure to share this fantastic review with my team, especially those you mention by name. We look forward to welcoming you back soon. Warm regards Roberto Rosa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Olesia wrote a review 02 Mar
Germany4 contributions
+1
This is the most luxurious hotel I've ever been to in terms of food selection. Everything you want for your soul, for every taste. The interior and the color combination is so colorful and pleasant to look at. We stayed in a room overlooking the ocean - the sound of the water is so gentle. At the same time, no problems with noise insulation thanks to the two doors to the balcony. I would love to go back there again.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roberto Rosa, General Manager at The Oyster Box
Responded 2 weeks ago
Dear Valued Guest, We are delighted you were able to experience and enjoy all that The Oyster Box has to offer in terms of decor and luxury, fine fare and views. Your generous comments will be shared with the team who work so hard to maintain our world class standards. We hope to see you here again soon. Warm regards Roberto Rosa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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COLLEEN BRADLEY wrote a review Feb 2024
Johannesburg, South Africa1 contribution1 helpful vote
My recent stay at the Oyster Box was nothing but excellent!!!!!!! I have never ever experienced any establishment that has a full compliment of staff that are all always smiling, always friendly, always willing, always helpful. Food was outstanding world class for sure. Everything about this hotel exudes luxury. I would like to thank a very professional and wonderful lady in particular namely SEREESHA ROHITH for the way she handled my query. You my dear need an accolade for your dedication. Well done !!! ABSOLUTELY FABULOUS COLLEEN BRADLEY
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Roberto Rosa, General Manager at The Oyster Box
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to compile this fantastic rating and review. We are delighted you enjoyed our facilities, our food, the view and our world class service excellence. I will be sure to share your wonderful comments with the Team, especially those you have mentioned by name. It is our wish that you will return often to create memorable moments with us at The Oyster Box. Warm regards Roberto Roberto Rosa, General Manager Hope to see you back here soon. Warm regards Roberto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fabrizio wrote a review Feb 2024
Hillsdale, New Jersey6 contributions
The Osyter Box Hotel is legendary and true to its elegance and class. We’ve just checked in and the experience is second to none, from arrival at the front door through to settling in our special room overlooking the Ocean. A very big shout out to Danny at the front desk who checked us in. He is courteous and cheerful yet quick and entertaining with such a welcoming smile! What’s with a check-in you may ask… well, you’ll really only know when you’re looked after by Danny. Kudos to the Oyster Box team overall… it’s great to be back in your care!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Roberto Rosa, General Manager at The Oyster Box
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to compile this fantastic rating and review. We are delighted you enjoyed your recent stay at the Oyster Box Hotel. We are delighted you received a warm and courteous welcome on check in and will be sure to share your wonderful comments with the Team, especially those you have mentioned by name. It is my wish that you will return often to enjoy special moments in the future. Warm regards Roberto Roberto Rosa, General Manager Hope to see you back here soon. Warm regards Roberto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 5,339 - R 8,697 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oyster box umhlanga rocks
LOCATION
South AfricaKwaZulu-NatalUmhlanga Rocks
NUMBER OF ROOMS
86
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE OYSTER BOX - Hotel Reviews & Price Comparison (Umhlanga Rocks, South Africa) - Tripadvisor

Frequently Asked Questions about The Oyster Box
Which popular attractions are close to The Oyster Box?
Nearby attractions include Mindgame Escape (0.3 km), Whalebone Pier (0.2 km), and Umhlanga Beach (0.2 km).
What are some of the property amenities at The Oyster Box?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at The Oyster Box?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Oyster Box?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Oyster Box?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Oyster Box?
Conveniently located restaurants include Grimaldi's @ The Pearls, The Grill Room at The Oyster Box Hotel, and The Chefs' Table.
Are there opportunities to exercise at The Oyster Box?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Oyster Box have airport transportation?
Yes, The Oyster Box offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Oyster Box?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Oyster Box?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Oyster Box offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.