We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Oyster Box

avatar-imageavatar-imageavatar-image
Traveller (2707)
Room & Suite (444)
Videos (2)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more

View prices for your travel dates

Hotel direct offer!Save 25% when you stay longer
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#2 of 16 hotels in Umhlanga Rocks
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Occupying a majestic location on the Umhlanga beachfront in KwaZulu-Natal province, The Oyster Box is one of South Africa’s most celebrated hotels, as famous for its remarkable coastal views as the understated luxury and gracious hospitality that have become the hallmarks of this cherished seaside destination. Set just 15 minutes’ drive from King Shaka International Airport, The Oyster Box offers an array of individually decorated rooms and suites, an award-winning spa set amid tropical gardens, and a mouth-watering menu of restaurants and bars.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
Refrigerator
Show more
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green
Charming
Languages Spoken
English, Afrikaans
Hotel links
Special Rate:Save 25% when you stay longer
3071Reviews28Q+A100Room tips
Traveller rating
  • 2,757
  • 218
  • 59
  • 21
  • 16
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Loraine W wrote a review Today
London, United Kingdom103 contributions82 helpful votes
Lives up to expectations - we also stayed at RecCarnations Bushman’s Kloof - and these remarks apply ther Rooms - absolutely adequate Facilities - all that we needed Location - perfect for the Beach and Durban Staff - a delight - reflects a very well run hotel and chain Food - the Grill Room is a little Colonial and pretentious but all the food facilities were very acceptable.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Stay there
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
MiaG wrote a review Jul 2023
London, United Kingdom1399 contributions363 helpful votes
+1
Hotel's Favourite
I stayed at the Oyster box for 2 nights and wish it was longer. This is an amazing and fabulous hotel. The staff really are what make the experience. From first greeting at arrival to waving goodbye upon check out. They have customer service down to a T. I was in room 321 on top floor I had a side sea view. The room had everything I needed for a good stay. On arrival I was greeted with a bottle of wine and some chocolates which was a nice touch. The queen size bed was extremely comfortable and I slept soundly both nights. I dined in the hotel formal a la carte restaurant one night. It was very good and again service exemplary. Breakfast was an experience. Not just because of the stunning views over Uhmslanga lighthouse and beach. A great selection of dishes hot and cold, sweet and savoury, plus made to order were available. Waffles were especially good. Oysters and champagne were also included. Monkeys live around the hotel and often joined guests for breakfast. They are quick and cheeky. Stealing unguarded food, sugar pouches and jams from the tables I enjoyed a couple of hours by the garden pool during my stay. It was quiet and very restful. Drinks and light menu available from the pool attendant/waiter. Other features I liked were the amazing smell in the hotel throughout the public rooms. Lemongrass intoxicating perfumes were lovely The hotel cat wandered in the reception at night. For a cat lover like me he was a delight and welcome reminder of home. This is a truly stunning hotel. If you get an opportunity to stay - grab it!
Read more
Date of stay: July 2023Trip type: Travelled on business
Room Tip: Sea view or pool view room is a good choice. Although I can’t imagine any room being a...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Roberto Rosa, General Manager at The Oyster Box
Responded 16 Jul 2023
Dear Guest, Thank you for taking the time to post such a wonderful detailed review following your stay with us at The Oyster Box. I am delighted to hear you enjoyed all aspects of the hotel from the moment you arrived until your departure. I look forward to welcoming you back in the not-too-distant future for another memorable stay. Kind regards, Roberto Rosa General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
drew677 wrote a review Yesterday
Oxfordshire, United Kingdom18 contributions7 helpful votes
Excellent location on the beachfront at Durban. Excellent friendly staff from the moment you check in and throughout your stay. It’s like one big family here and you won’t be disappointed. Food in Grill Room was Michelin star standard with George looking after you and Chef Daniel Paiyne (ex Four Seasons Joburg) in charge of the kitchen you’ll be hard pushed to find better in Africa! Even Leon who entertains diners is so good it’s like a private jazz club vibe with great food to match.
Read more
Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Don’t miss this even if you just have 2 days here!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Olesia wrote a review Yesterday
Germany4 contributions
+1
This is the most luxurious hotel I've ever been to in terms of food selection. Everything you want for your soul, for every taste. The interior and the color combination is so colorful and pleasant to look at. We stayed in a room overlooking the ocean - the sound of the water is so gentle. At the same time, no problems with noise insulation thanks to the two doors to the balcony. I would love to go back there again.
Read more
Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
COLLEEN BRADLEY wrote a review Feb 2024
Johannesburg, South Africa1 contribution1 helpful vote
My recent stay at the Oyster Box was nothing but excellent!!!!!!! I have never ever experienced any establishment that has a full compliment of staff that are all always smiling, always friendly, always willing, always helpful. Food was outstanding world class for sure. Everything about this hotel exudes luxury. I would like to thank a very professional and wonderful lady in particular namely SEREESHA ROHITH for the way she handled my query. You my dear need an accolade for your dedication. Well done !!! ABSOLUTELY FABULOUS COLLEEN BRADLEY
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Roberto Rosa, General Manager at The Oyster Box
Responded 5 days ago
Dear Guest, Thank you for taking the time to compile this fantastic rating and review. We are delighted you enjoyed our facilities, our food, the view and our world class service excellence. I will be sure to share your wonderful comments with the Team, especially those you have mentioned by name. It is our wish that you will return often to create memorable moments with us at The Oyster Box. Warm regards Roberto Roberto Rosa, General Manager Hope to see you back here soon. Warm regards Roberto
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Fabrizio wrote a review Feb 2024
Hillsdale, New Jersey6 contributions
The Osyter Box Hotel is legendary and true to its elegance and class. We’ve just checked in and the experience is second to none, from arrival at the front door through to settling in our special room overlooking the Ocean. A very big shout out to Danny at the front desk who checked us in. He is courteous and cheerful yet quick and entertaining with such a welcoming smile! What’s with a check-in you may ask… well, you’ll really only know when you’re looked after by Danny. Kudos to the Oyster Box team overall… it’s great to be back in your care!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Roberto Rosa, General Manager at The Oyster Box
Responded 1 week ago
Dear Guest, Thank you for taking the time to compile this fantastic rating and review. We are delighted you enjoyed your recent stay at the Oyster Box Hotel. We are delighted you received a warm and courteous welcome on check in and will be sure to share your wonderful comments with the Team, especially those you have mentioned by name. It is my wish that you will return often to enjoy special moments in the future. Warm regards Roberto Roberto Rosa, General Manager Hope to see you back here soon. Warm regards Roberto
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Renee wrote a review Feb 2024
New York City, New York478 contributions155 helpful votes
+1
A very old but beautiful hotel . I loved my suite 304 huge balcony amazing bathroom gorgeous living room. One of my biggest issues was turn down I let her in and I received zero turn down lol . I will post pictures! No mats on the floor chocolates didn’t even fold the duvet even after I tipped her before going out! Very disappointed since I was only staying one night before boarding back onto the cruise . It was Valentine’s Day I arrived so they had beautiful decorations and had lunch and dinner in the room which I loved ! Had high tea the next day the 15th and service was horrendous waited so long for them to refill my tea and clear the dirty plates away . Selection was nice good savory and sweet options . But again service was the most important to me and it lacked that ! Upon checkout I experienced a terrible “manager” Dorothy she was combative telling me I owed money for my upgrade when it was paid when I arrived along with the deposit in which Britney checked me in . You can’t change a price when I agreed upon a number in which I was charged ! Dorothy should not be representing any hotel with an attitude like that ! Rude and disrespectful! Back to the hotel ! 99% of the staff are lovely Especially Justin and Britany ! The made my stay with there positive attitudes and respect!
Read more
Date of stay: February 2024Trip type: Travelled with family
Room Tip: Room 304 is amazing great suite ! Room service is very good! And fabulous breakfast
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Roberto Rosa, General Manager at The Oyster Box
Responded 1 week ago
Dear Guest, We are both delighted and concerned, in equal measure, to receive your review and rating. Please be assured that we take this very seriously and are investigating the issues you have raised regarding your stay with us. We hope you will return soon and afford us the opportunity to impress you with 100% of our service, not only the highlights. Warm regards, Roberto Rosa General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
WILLIAM J wrote a review Feb 2024
Arkadelphia, Arkansas197 contributions75 helpful votes
I love the Oyster Box hotel with its complicated passageways, excellent dining rooms, friendly, enthusiastic staff, beautiful location and welcoming atmosphere. Let me explain “complicated passageways”. I was on the first floor but you must take the elevator to the second floor then walk down. Once you get used to it - no problem.
Read more
Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Roberto Rosa, General Manager at The Oyster Box
Responded 1 week ago
Dear Guest, Thank you for taking the time to compile this wonderful review and rating. We are delighted you loved our location, welcoming atmosphere, wonderful staff and interesting floor plan! We are so grateful for your feedback and praise and we hope you will return to celebrate many special occasions here in the future! Warm regards Roberto Roberto Rosa, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Navigate55384923891 wrote a review Feb 2024
1 contribution
On my birthday 21 Dec my dearest sister and I, arrived at thee Oysterbox. I was expecting just an ordinary hotel stay! She has raved all about it, a pleasant giant surprise it was to me! To describe the services as extraordinary it is such an understatement, from our arrival to departure. Sorisha from Guest Relations and her team do not miss a beat. Every time we leave the room, it was tidied up top to bottom, it is almost like we were coming back to a new, magnificent and lush room every time, I loved it. It was also sea facing, therefore we listened to waves before we dosed off. The complimentary champagne and cakes made it even more special. Oh my goodness the food absolutely scrupmtious. My birthday lasted three full days because of the attention to detail and continuos surprises I kept on getting. I wish to say, thank you to Oyster Box for giving me such a splendid, pleasurable and memorable 2023 birthday! My low expectations were fantastically exceeded!
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Roberto Rosa, General Manager at The Oyster Box
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to compile this wonderful review and rating. We are delighted you were able to enjoy such a special, 3 day celebration here at The Oyster Box, and that our team made you feel pampered and spoiled. We pride ourselves in going the extra mile for any of our guests, and giving world class service every time! I will be sure to share your wonderful comments with the Team, especially those you have mentioned by name. We hope you will return to celebrate many special occasions here in the future! Warm regards Roberto Roberto Rosa, General Manager Hope to see you back here soon. Warm regards Roberto
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Road47612014337 wrote a review Feb 2024
1 contribution
AMAZING! AMAZING! AMAZING! - Celebrated a Special Day with Business partners and Friends. An ordinary Occassion made extraordinary at The Oyster Box, Umhlanga. Durban. Manager. Leeandran Gounder and The Team went out of their way to make the event special Wow1 evening at The Grill Room. From the setting, the food, staff, The easy yet elegant manner of everyone at the hotel even as we walked in. I would rate the experience a definite 7 Star.
Read more
Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Roberto Rosa, General Manager at The Oyster Box
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to compile this rating and review. We are delighted you were able to enjoy a special celebration with us at The Oyster Box. Thank you for your fantastic review and rating. I will be sure to share your wonderful comments with the Team, especially those you have mentioned by name. It is my wish that you will return often to celebrate special occasions in the future. Warm regards Roberto Roberto Rosa, General Manager Hope to see you back here soon. Warm regards Roberto
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Umhlanga Rocks area.
PRICE RANGE
R 5,370 - R 8,198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oyster box umhlanga rocks
LOCATION
South AfricaKwaZulu-NatalUmhlanga Rocks
NUMBER OF ROOMS
86
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE OYSTER BOX - Hotel Reviews & Price Comparison (Umhlanga Rocks, South Africa) - Tripadvisor

Frequently Asked Questions about The Oyster Box
Which popular attractions are close to The Oyster Box?
Nearby attractions include Mindgame Escape (0.3 km), Whalebone Pier (0.2 km), and Umhlanga Beach (0.2 km).
What are some of the property amenities at The Oyster Box?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at The Oyster Box?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Oyster Box?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Oyster Box?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Oyster Box?
Conveniently located restaurants include Grimaldi's @ The Pearls, The Grill Room at The Oyster Box Hotel, and The Chefs' Table.
Are there opportunities to exercise at The Oyster Box?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Oyster Box have airport transportation?
Yes, The Oyster Box offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Oyster Box?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Oyster Box?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Oyster Box offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.