Sandals Guest House

Sandals Guest House

Our room - "Conch"
Traveller (95)
Room & Suite (20)
Pool & Beach (16)

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About

5.0
#1 of 18 guest houses in Umhlanga Rocks
4.9 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.8 of 5 bubbles
Value
Sandals Guest House is centrally situated in the quiet residential area of Umhlanga Rocks in the Greater Durban area, only 200 metres from the beach and one block away from the village where there is an abundance of top-class restaurants and coffee shops. Our 9, five-star luxury en-suite rooms are all uniquely and individually styled in warm earthy tones. For tranquility and some light stress relief, you can relax and soak up the sun around our beautiful swimming pool, whilst taking in the view of the sea from the expansive patio or enjoy a sundowner while watching the Umhlanga sunsets from our open bar area. High-speed WiFi Internet access is available throughout the guest house, so whether you are on business, golfing, touring or celebrating a special occasion, Sandals Guest House is ideal for those who enjoy that little something extra. For warm hospitality and a quality experience, we welcome you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycles available
Canoeing
Babysitting
Airport transportation
Secured parking
Wifi
Swimming pool toys
Outdoor pool
Bar / lounge
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Hiking
Windsurfing
Aerobics offsite
Bicycle tours
Canoeing offsite
Patio
Walking tours
Board games / puzzles
Business Centre with Internet Access
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Private balcony
Safe
Seating area
Sofa
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
5.0 of 5 stars
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Chinese, Afrikaans, Xhosa and 1 more

Location

39 Chartwell Drive, Umhlanga Rocks 4319 South Africa
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
King Shaka Intl Airport
13.8 km
See all flights
Pietermaritzburg Airport
66.7 km
See all flights
246Reviews3Q+A25Room tips
Traveller rating
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Detailed Reviews
priyankan18 wrote a review Dec 2021
4 contributions
5.0 of 5 bubbles
We had an amazing couple of days with Malinda and team! It was my husbands birthday and the team organized some cup cakes and balloons to surprise him at breakfast! Speaking of breakfast, every morning there was something different and extremely tasty. The staff are very attentive ensuring all our needs were met. We also had a wedding and Malinda and team saw us taking photos in the beautiful garden and offered to take some lovely photos of us as well! The location is great, walking distance to the shops, restaurants and of course the beach overall we felt very safe.

We really enjoyed our stay and look forward to coming back here! Thank you again
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
neilpam wrote a review Feb 2022
Cardiff, United Kingdom7 contributions3 helpful votes
5.0 of 5 bubbles
Excellent service,greeted by Kaya upon arrival and throughout our stay nothing was too much trouble including cooking wonderful breakfasts.The location is perfect you can walk everywhere and our room was amazing with views over the ocean . Met Malinda after a few days and treated as though we are old friends. Simply the perfect place to stay in Umhalanga
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Review collected in partnership with this hotel
Date of stay: February 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jim D wrote a review Feb 2020
Kinsale, Ireland241 contributions153 helpful votes
5.0 of 5 bubbles
To the above you can add lovely facilities. We needed to be in UR for a couple of nights, close to the business centre. Sandals provided a comfortable, friendly, relaxed environment for those two nights. The room was spacious and tastefully furnished, and equipped with a well-stocked mini-bar. Parking is tight but adequate. During the day the pool area was a wonderful place to relax and management and staff were attentive and professional. Each morning there is a breakfast special, but you can also order a standard bacon, eggs and the usual, or choose from a decent continental. One true measure of management in hospitality is the attitude of staff when management is not around. At Sandals the staff are excellent, always polite and helpful, and always with a smile. We'll be back.
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Malinda A, Owner at Sandals Guest House
Responded 27 Feb 2020
Thank you Jim, we would welcome you back with a huge smile. it was a pleasure to have you and your wife here!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ulf wrote a review Mar 2020
1 contribution
5.0 of 5 bubbles
Over the years we have been on vacation in many different places. Staying at Sandals in Umhlanga is the best so far. It started with that we booked 8 nights but ended up staying for 19 nights with Malinda and Gavin.

Sandals are perfectly situated just a short walk to both restaurants and the beach. For a golfer there are many very good golf courses at a comfortable distance.

The standard of accommodation at Sandals is truly 5 star as is the way you are treated by both the host couple and their staff.

A BIG THANKS FROM

Ulla and Ulf
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Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: All rooms are good
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Malinda A, Owner at Sandals Guest House
Responded 11 Mar 2020
Ulla & Ulf, You arrived as strangers but you left as friends! It was such a pleasure meeting and hosting you!We look forward to many years of happy returns! Lots of love from sandals and allthe staff! Kind regards Malinda
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reann H wrote a review Mar 2021
Pretoria, South Africa1 contribution
5.0 of 5 bubbles
Our family visited Sandals over the long weekend in March 2021. The elegant house is beautifully maintained with smart personal touches. Rooms are situated in a manner that enables guests to maintain their privacy if they so wish. The highlight is the exceptional service from friendly, accommodating staff. The guest house is within walking distance of restaurants and close to the highway onramp.
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Date of stay: March 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Request bath and/or shower
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Malinda Pretorius, General Manager at Sandals Guest House
Responded 02 Apr 2021
Thank you for staying at Sandals! It was an absolute pleasure to host you and we hope to welcoming you back soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Moyra R wrote a review Jan 2020
Salisbury, United Kingdom119 contributions88 helpful votes
5.0 of 5 bubbles
This is the most fantastic guest house with the kindest, most accommodating and friendly staff I have come across in a long time. When I left it really was like saying goodbye to family.

Rooms are gorgeous with lovely amenities. Breakfast is sumptuous, with a different special each day as well as fresh fruit salad and all sorts of other delicious things to chose from. The omelette is one of the best I have ever had!

Pool area is great, gardens are beautiful, location is perfect - I could not fault it.
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Date of stay: December 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jan Lux wrote a review Sept 2020
1 contribution
5.0 of 5 bubbles
We had an amazing experience at Sandals from start to finish. The Guest House obeyed all the necessary Covid-19 protocols and we never felt unsafe. The rooms were incredibly comfortable and were not short of any amenities. The breakfast service was excellent and the food was of the best quality. Melinda and Gavin also offered excellent restaurant and activity recommendations. Sandals is also well situated as it is close to the beach and many shops and restaurants. The staff were always very friendly, polite, and helpful and we had an incredible experience overall and hope to return one day.
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Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
daveam0ss wrote a review Jan 2023
Port Shepstone, South Africa1 contribution
5.0 of 5 bubbles
The venue was perfect for what we wanted for a few days before we emigrate. The Staff were efficient, friendly and went the extra mile to accommodate our every need. Breakfast was incredible and the little extras like offering morning coffee or tea when the power went down was special. Khaya and the waitresses were always available and attentive without being pushy. Everything went well and I strongly recommend the place for business or pleasure
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Review collected in partnership with this hotel
Date of stay: January 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David C wrote a review Aug 2022
London, United Kingdom9 contributions
5.0 of 5 bubbles
This place is a hidden gem! Colonial style building, beautifully decorated inside. The owners and staff are friendly and helpful, and the hotel is about 5 mins walk from the beach and from local restaurants and bars (down roads that felt very safe to walk along). The breakfasts were enormous and delicious. We’d definitely stay here again if visiting Umhlanga Rocks in the future.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jim D wrote a review Jun 2022
Kinsale, Ireland241 contributions153 helpful votes
5.0 of 5 bubbles
We have stayed at Sandals before, and proof of approval is a return visit. This time we had only one night which is unfortunate- I think you need a week to enjoy the peaceful and relaxed atmosphere of this fine guesthouse, which belies its position near the noisy and bustling town that Umhlanga has become. Everything, service, staff, room, location, breakfast, pool area and garden were top class, but special note needs to be made of a well-trained, courteous, friendly and helpful staff. This is what a guesthouse should be.
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Review collected in partnership with this hotel
Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not the right property for you?
There are more places to choose from in the Umhlanga Rocks area.
PRICE RANGE
R 1,720 - R 2,718 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaKwaZulu-NatalUmhlanga Rocks
NUMBER OF ROOMS
9
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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SANDALS GUEST HOUSE - UPDATED 2024 Guesthouse Reviews & Price Comparison (Umhlanga Rocks, South Africa) - Tripadvisor

Frequently Asked Questions about Sandals Guest House
Which popular attractions are close to Sandals Guest House?
Nearby attractions include Mindgame Escape (0.3 km), Makiwa Gallery (0.4 km), and Granada Square (0.3 km).
What are some of the property amenities at Sandals Guest House?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sandals Guest House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sandals Guest House?
Guests can enjoy free breakfast, a lounge, and a poolside bar during their stay.
Is parking available at Sandals Guest House?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Sandals Guest House?
Conveniently located restaurants include The Grill Room at The Oyster Box Hotel, The Chefs' Table, and Little Havana.
Are there opportunities to exercise at Sandals Guest House?
Yes, guests have access to a pool during their stay.
Does Sandals Guest House have airport transportation?
Yes, Sandals Guest House offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Sandals Guest House?
The staff speaks multiple languages, including English, Chinese, Afrikaans, Zulu, and Xhosa.
Are there any historical sites close to Sandals Guest House?
Many travellers enjoy visiting The Ramakrishna Centre of South Africa Durban (5.9 km).
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