The hotel has an excellent location, good Parking facilities and very friendly Staff. Walking access to Gateway Mall and felt safe. Just an allert if you have any respitary allergies because of the hotel carpets (We did have issues). It would also be nice if in the future you could have family rooms with 2 Double Beds but the sleeper couch helped
What can one say when saying anything will not make a difference. A nice place to sleep. Otherwise everything else does not exist. Can't even complete this review Staff work for the pay not the job Eish
City Lodge Umhlanga has everything you need. It's clean and comfortable, exceeded my expectations and is in a great location right opposite Gateway Mall. There are many nice restaurants on the doorstep and you can take a nice walk in the area.
Exceptional product. Well done team! Room was spotless, service quick, food was tasty and well done. The whole experience was top class. I needed an iron and it arrived in five minutes. And loved the innovative shampoo and soap bar combined into one.
This is the first time I have been at a City Lodge. It is central with good access. Because of Covid there were very few guests. The rooms are a bit small, but well appointed with many plug points, USB points etc. The service was very good and the breakfast also.
Very nice room, very close to Gateway Mall(opposite the road). Good staff communication and service. Hotel Vehicle Parking is found underground and secure. Breakfast service is fast and neat with good food.
What a wonderful experience, the hotel team were welcoming on my arrival, and nothing was too much trouble. As always, the team did everything to ensure I was looked after. Great sized room, with an awesome bath location and the option to watch the tv at the same time!
Location, complimentary parking & size & cleanliness of hotel room was exceptional. Everything in our room was of a very good quality ie bed linen, towel, toilet paper etc. reason for 4 star rating is because Lady who works at the bar (blond coloured hair) on several occasion had her mask on her chin. When reminded to cover her face, it was not taken too kindly judging from her facial expressions. Some of the security staff also did not cover their noses. some guests were sitting in the lounge area at reception without face masks. we found this disturbing & felt very uncomfortable. Staff did not tell them to wear masks in order to be considerate to other guests like ourselves who wore masks ALL the time in public spaces.
From the staff to the hotel rooms, Everything was lovely. The hotel is situated across Gateway shopping mall which is so convenient! I Totally recommend this hotel to everyone who wants affordability and luxury.
Hotel has good pandemic protocols. Rooms are clean Parking is safe Perfect location Room tip choose the ones facing palm boulevard With number 1 to 11 Bit disappointing the restaurant was not stocked with variety of beers. And not much choice for food .
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