City Lodge Hotel Umhlanga Ridge
2 Palm Boulevard P. O. Box 25173,Gateway M.C.P, Umhlanga Rocks 4321 South Africa
Orbitz.com
Travelocity
Booking.com
View all 12 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Full view
View all photos (52)52
Room & Suite (8)
Pool & Beach (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Read more
Updated 20/06/26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from City Lodge Hotel Umhlanga Ridge
Updated 20/06/26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 18 in Umhlanga Rocks
Location
Cleanliness
Service
Value
Ideally situated next to the upmarket Gateway shopping and entertainment complex, City Lodge Umhlanga Ridge blends into the surroundings of its modern environment. Durban is just minutes away on the adjacent freeway, as is the city’s international airport. The five-storey hotel is in the heart of the new business district that has emerged in the Umhlanga area. It is also a short drive from Umhlanga’s popular promenade and beach front.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Vending machine
Poolside bar
Shuttle bus service
Car hire
Taxi service
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Desk
Fireplace
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English
Location
Full view
85Good for walkers
Grade: 85 out of 100
85Restaurantswithin 0 km
8Attractionswithin 0 km
Contact
2 Palm Boulevard P. O. Box 25173,Gateway M.C.P, Umhlanga Rocks 4321 South Africa
Getting there
Car HireSee all Umhlanga Rocks car hire
198Reviews5Q+A61Room tips
Reviews
Traveller rating
- 45
- 101
- 40
- 7
- 5
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
The hotel has an excellent location, good Parking facilities and very friendly Staff. Walking access to Gateway Mall and felt safe. Just an allert if you have any respitary allergies because of the hotel carpets (We did have issues). It would also be nice if in the future you could have family rooms with 2 Double Beds but the sleeper couch helped
Read more
Date of stay: March 2022
Value
Location
Service
Room Tip: Choose a room near the Lift and if possible with Gateway shopping View. Take care with the carpet...
See more room tips
Helpful
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Umhlanga Ridge
Responded 14 Mar 2022
Thank you for staying with us and for the constructive review. We look forward to having you stay with us again soon.
Read more
What can one say when saying anything will not make a difference. A nice place to sleep. Otherwise everything else does not exist. Can't even complete this review Staff work for the pay not the job Eish
Read more
Date of stay: December 2021Trip type: Travelled
1 Helpful vote
Helpful
City Lodge Umhlanga has everything you need. It's clean and comfortable, exceeded my expectations and is in a great location right opposite Gateway Mall. There are many nice restaurants on the doorstep and you can take a nice walk in the area.
Read more
Date of stay: November 2021Trip type: Travelled
Helpful
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Umhlanga Ridge
Responded 22 Nov 2021
Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We look forward to having you stay with us again soon.
Read more
Exceptional product. Well done team! Room was spotless, service quick, food was tasty and well done. The whole experience was top class. I needed an iron and it arrived in five minutes. And loved the innovative shampoo and soap bar combined into one.
Read more
Date of stay: October 2021Trip type: Travelled
Helpful
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Umhlanga Ridge
Responded 07 Oct 2021
Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We look forward to having you stay with us again soon.
Read more
hendrix2015 wrote a review Jun 2021
Greater Johannesburg, South Africa742 contributions108 helpful votes
This is the first time I have been at a City Lodge. It is central with good access. Because of Covid there were very few guests. The rooms are a bit small, but well appointed with many plug points, USB points etc. The service was very good and the breakfast also.
Read more
Date of stay: June 2021Trip type: Travelled
Value
Location
Service
Room Tip: Book a room facing the back car park as the traffic noise from the road facing rooms can be very...
See more room tips
Helpful
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Umhlanga Ridge
Responded 11 Jun 2021
Thank you for staying with us and for the constructive review. We look forward to having you stay with us again soon.
Read more
Very nice room, very close to Gateway Mall(opposite the road). Good staff communication and service. Hotel Vehicle Parking is found underground and secure. Breakfast service is fast and neat with good food.
Read more
Date of stay: May 2021Trip type: Travelled
Location
Service
Sleep Quality
Helpful
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Umhlanga Ridge
Responded 30 May 2021
We are so pleased to read such a review! Thank you for staying with us and commending our staff for their great efforts to give you a comfortable stay, meeting all your requirements and needs. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.
Read more
What a wonderful experience, the hotel team were welcoming on my arrival, and nothing was too much trouble. As always, the team did everything to ensure I was looked after. Great sized room, with an awesome bath location and the option to watch the tv at the same time!
Read more
Date of stay: February 2021Trip type: Travelled
Rooms
Location
Service
Helpful
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Umhlanga Ridge
Responded 22 Feb 2021
Thank you for staying with us. We are pleased to hear you sing praises of our helpful and friendly staff and hotel facilities. Our hearing of these things coming together for your enjoyment is what drives us to continue to do our best. We look forward to welcoming you back soon.
Read more
Location, complimentary parking & size & cleanliness of hotel room was exceptional. Everything in our room was of a very good quality ie bed linen, towel, toilet paper etc. reason for 4 star rating is because Lady who works at the bar (blond coloured hair) on several occasion had her mask on her chin. When reminded to cover her face, it was not taken too kindly judging from her facial expressions. Some of the security staff also did not cover their noses. some guests were sitting in the lounge area at reception without face masks. we found this disturbing & felt very uncomfortable. Staff did not tell them to wear masks in order to be considerate to other guests like ourselves who wore masks ALL the time in public spaces.
Read more
Date of stay: December 2020
Rooms
Cleanliness
Service
Room Tip: we stayed in room 216.
See more room tips
Helpful
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Umhlanga Ridge
Responded 18 Jan 2021
Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We look forward to having you stay with us again soon.
Read more
From the staff to the hotel rooms, Everything was lovely. The hotel is situated across Gateway shopping mall which is so convenient! I Totally recommend this hotel to everyone who wants affordability and luxury.
Read more
Date of stay: December 2020Trip type: Travelled
Helpful
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Umhlanga Ridge
Responded 18 Jan 2021
Thank you for staying with us and for the positive review. We look forward to having you stay with us again soon.
Read more
Hotel has good pandemic protocols. Rooms are clean Parking is safe Perfect location Room tip choose the ones facing palm boulevard With number 1 to 11 Bit disappointing the restaurant was not stocked with variety of beers. And not much choice for food .
Read more
Date of stay: December 2020Trip type: Travelled
1 Helpful vote
Helpful
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Umhlanga Ridge
Responded 18 Jan 2021
Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.
Read more
PRICE RANGE
US$58 - US$82 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city lodge umhlanga ridge hotel umhlanga rocks, city hotel umhlanga rocks
LOCATION
South AfricaKwaZulu-NatalUmhlanga Rocks
NUMBER OF ROOMS
168
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about City Lodge Hotel Umhlanga Ridge
Which popular attractions are close to City Lodge Hotel Umhlanga Ridge?
Nearby attractions include Gateway Theatre of Shopping (0.2 km), The Barnyard Theatre (0.2 km), and Wavepark Gateway (0.4 km).
What are some of the property amenities at City Lodge Hotel Umhlanga Ridge?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at City Lodge Hotel Umhlanga Ridge?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at City Lodge Hotel Umhlanga Ridge?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at City Lodge Hotel Umhlanga Ridge?
Yes, free parking is available to guests.
What are some restaurants close to City Lodge Hotel Umhlanga Ridge?
Conveniently located restaurants include Mozambik Gateway, Circus Circus Cafe, and Butcher Block.
Are there opportunities to exercise at City Lodge Hotel Umhlanga Ridge?
Yes, guests have access to a pool and a fitness centre during their stay.
Does City Lodge Hotel Umhlanga Ridge have an airport shuttle?
Yes, City Lodge Hotel Umhlanga Ridge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does City Lodge Hotel Umhlanga Ridge have airport transportation?
Yes, City Lodge Hotel Umhlanga Ridge offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Lodge Hotel Umhlanga Ridge?
Yes, dry cleaning and laundry service are offered to guests.
Does City Lodge Hotel Umhlanga Ridge offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.