AHA Gateway Hotel

AHA Gateway Hotel

Corner Centenary Boulevard & Twilight Drive Gateway, Umhlanga Rocks 4321 South Africa
Traveller (123)
Modern bathroom in open plan bedroom
Room & Suite (38)
Dining (12)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Avg. R 1,508 /night, 2/17 - 2/18
R 2,115
per night
R 1,812
per night
R 1,508
per night

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About

#7 of 15 hotels in Umhlanga Rocks
4.7 of 5 bubbles
Location
4.2 of 5 bubbles
Rooms
4.2 of 5 bubbles
Value
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

See why so many travellers make AHA Gateway Hotel their hotel of choice when visiting Umhlanga Rocks. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

For those interested in checking out Whalebone Pier (1.4 mi) while visiting Umhlanga Rocks, AHA Gateway Hotel is a short distance away.

Rooms at AHA Gateway Hotel offer a flat screen TV and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.

24 hour front desk, room service, and a concierge are some of the conveniences offered at this hotel. A rooftop pool and a lounge will also help to make your stay even more special. If you are driving to AHA Gateway Hotel, free parking is available.

While in Umhlanga Rocks, you may want to check out some of the restaurants that are a short walk away from AHA Gateway Hotel, including R.K. 'S Vegetarian Fast Food (0.5 mi), Little Havana (1.1 mi), and The Chefs' Table (1.1 mi).

Best of all, AHA Gateway Hotel makes it easy to experience many great Umhlanga Rocks attractions like Makiwa Gallery and Africa Art Gallery, which are some popular art galleries.

At AHA Gateway Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Umhlanga Rocks.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Paid private parking on-site
Car park
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
3.0 of 5 stars
HOTEL STYLE
Trendy
Mid-range
Languages Spoken
English, Zulu

Location

Corner Centenary Boulevard & Twilight Drive Gateway, Umhlanga Rocks 4321 South Africa
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
King Shaka Intl Airport
13.4 km•
See all flights
Pietermaritzburg Airport
65.1 km•
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Traveller rating
  • 310
  • 229
  • 95
  • 46
  • 49
Time of year
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Detailed Reviews
vickisingh2024 wrote a review Aug 2024
Durban, South Africa
5.0 of 5 bubbles
Check in was easy. Did not know about paying a 1% Levy, but it costed us R12 so no biggie. Room was beautiful and open plan which suited us. Having a tub in our room was pleasant as it felt good to be relaxing in an open space. The room was dark when we switch the lights off. That was amazing to sleep so peacefully in a quiet, cool room. The King size bed was so comfortable. Only wished the TV had netflix, Showmax or Disney so we could log onto our account to watch what we wanted. The Dstv channels were super boring. Check out was quick and easy. Will definitely come back.
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Review collected in partnership with this hotel
Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Ash wrote a review Mar 2024
Melville, South Africa
5.0 of 5 bubbles
The rooms were very spacious, but the OPEN bath is not conducive if you share a room with a colleague OR use the loo. A pull away curtain (netting) might do the trick? But all in all, a very nice experience. I've always wanted to stay there and now that I have, I would love to go back again. Breakfast is very nice with a lot to choose from. Even though it is on a busy road, you don't feel it or hear it. With direct access to the Gateway Mall, this could be my go-to-hotel. Just don't stay in the "standard rooms" - NO fridges. There could be a lot of students at the hotel, check before you go as they do get loud at night.
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Date of stay: March 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Ask to NOT be put in the Standard Room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emmanuel S wrote a review Nov 2024
Lusaka, Zambia
5.0 of 5 bubbles
AHA Gateway has an excellent location, connected to Gateway Mall, where you'll be spoiled for choice with a variety of stores cafes, and restaurants. The staff were very professional and kind. The hotel offers a great breakfast and delicious curry dishes.

Additionally, it's just about 15 minutes from the Gateway Promenade, which offers beautiful views and a lighthouse.
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Review collected in partnership with this hotel
Date of stay: November 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Saurabh M wrote a review Dec 2024
New Delhi, India
1.0 of 5 bubbles
Pathetic service by the hotel. They told us they will give us complementary water. 5 follow ups and we get 1 bottle after an hour . The request for extra towels was responded to in a very stingy fashion. The reception and housekeeping staff were non Challant to the guest requests. There was no response to the requests made online by scanning qr code even though it was positioned as service at our fingertip. Infact chat with manager to escalate yielded no result as there was no response
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Date of stay: December 2024Trip type: Travelled with family
Room Tip: Avoid this place
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ssingh604823 wrote a review Dec 2023
Durban, South Africa
1.0 of 5 bubbles
Stayed in room 212

Positives
Staff are pleasant
The location is the only good aspect about this property

Cons
No MiniBar in Room
Noise travels easily. Next door room had blasted music.
TV is outdated - with the price you paying for the room it should be way better!
Hairdryer is very old and didn't work
Bedroom was very untidy, sheets were creased, duvet cover was rumpled up
No coffee/sugar/creamer - requested from housekeeping nothing came
We paid for breakfast on arrival was told its not included with bookings.com thank God Gateway is within walking distance.
As for parking, it's a headache
Keycard kept malfunctioning, in my stay I had to visit to the reception so many times.
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Review collected in partnership with this hotel
Date of stay: November 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sihlesith0le wrote a review Sept 2023
4.0 of 5 bubbles
Only if they had bar fridges in standard rooms as well, since it's common in many hotels. But I was really happy with their service standards and quality food. The staff was professional, friendly and helpful! The hotel is clean and at a convenient area as it is Integrated to Gateway Mall, absolutely loved taking walks to the mall especially with so much security, I felt safe and the vehicle I was driving was secured.
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Review collected in partnership with this hotel
Date of stay: September 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NixWatson90 wrote a review Apr 2022
3.0 of 5 bubbles
My husband and I went to stay there for our anniversary. When arriving we weren't advised about the lift being broken and we initially walked through the service entrance which I think to someone less understanding might have been unpleasant. The hotel itself was ok but didn't seem as nice as it seemed on the photos. The parking and everything was a bit confusing. The rooms were nice, we were unlucky to get a view of the empty gateway wave area which was very unromantic.

The staff were friendly. The guy at the bar charged me R100 for 2 tequilas but when a different guy came he charged us R50 for two tequilas which was a little odd. They gave us dirty tequila glasses just rinsed them which isn't really following Covid protocol.

The breakfast was good except for the scrambled eggs. They were the worst scrambled eggs I have ever eaten.

Otherwise it wasn't bad, but it was quite an underwhelming experience altogether.
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Review collected in partnership with this hotel
Date of stay: March 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Umesh Jivan wrote a review Jan 2022
Umhlanga Rocks, South Africa
1.0 of 5 bubbles
Whilst the Gateway Hotel is ideally situated on the precinct of the Gateway Mall, it was a great disappointment!

The room whilst spacious and comfortable, has poor interior decor reminiscent of a back packers lodge instead of a 3 star rated hotel.

Cover sheets have long been removed as an industry standard yet this hotel persists with the tradition.

The greatest disappointment was that the air conditioning unit did not work and the inside temperature reached 25 to 26 degrees centigrade during the day and at night with only the fan working but no refrigerated air coming into the room.

The room was so hot that it impossible to sleep or rest in such heat.

Durban and Umhlanga have a sub tropical temperatures throughout the year and it would be refreshing to be served cold bottle water or a cold complimentary drink on arrival at the hotel or in the room, especially when no bar fridge is provided.But no such offer was available to the guests.

Furthermore there was no complimentary bottled water in the room and I later discovered no facial tissues for guests which is usually provided in other hotels.

It was my first experience at an aha affiliated hotel and it was a great disappointment when compared to the Protea group of hotels in South Africa.

My call to the manager to report my bad experience has obtained no results yet and this adds to the bad experience.

Accordingly I do not recommend this hotel to any traveler visiting Umhlanga Rocks.
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Date of stay: January 2022Trip type: Travelled on business
Room Tip: The amply large covered parking was cooler than the hot room,
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sithabis0 wrote a review Oct 2021
Durban, South Africa
2.0 of 5 bubbles
Stayed for 3 days. First day was a hot day and we didn't feel the cold water for the shower. The water for shower appears to be kept at a constant temperature and that temperature was fine on Friday because it was hot but not suitable for Sunday and Monday. So, if you are scared of cold morning showers, think twice
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Review collected in partnership with this hotel
Date of stay: October 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nebrah684659 wrote a review Jul 2023
Durban, South Africa
1.0 of 5 bubbles
The room needs a desperate upgrade. The wood look that this hotel has went for is now outdated and totally washed out, it’s very visible which made the room so unpleasant and disappointing.
Tv was too old bed was not comfy at all, some spots were sunken in.
Was just a huge disappointment.
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Review collected in partnership with this hotel
Date of stay: July 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
mohan asked a question Feb 2020
11 contributions
Does this hotel have laundry service and vegetarian food
Answer from B.C.QAGELA
Durban, South Africa412 contributions313 helpful votes
Yes! Everything is covered.
Heather H asked a question Apr 2017
Richards Bay, South Africa39 contributions28 helpful votes
Having looked at the photos of the bedrooms it seems like the bathroom and toilet are not private is that correct?
Answer from GeneralM101
Umhlanga Rocks, South Africa5 contributions
Good day, Unfortunately this is quite correct, open plan, good for most however some don't like it very much Regards
James S asked a question Feb 2016
10 contributions3 helpful votes
Is there a shuttle to Durban airport ? If so what is the cost please?
Answer from LOUIS-THE-LAWYER
Johannesburg, South Africa187 contributions60 helpful votes
Here’s the info: 031 465 5573 082 340 9990 Louis-THE-lawyer
Saurabh M wrote a tip Dec 2024
New Delhi, India19 contributions8 helpful votes
1.0 of 5 bubbles
"Avoid this place "
Read full review
The Ash wrote a tip Mar 2024
Melville, South Africa20 contributions1 helpful vote
5.0 of 5 bubbles
"Ask to NOT be put in the Standard Room. "
Read full review
Ziiya N wrote a tip Oct 2023
1 contribution
5.0 of 5 bubbles
"Hire more young females "
Read full review
Juno101 wrote a tip May 2023
Newcastle, UK56 contributions37 helpful votes
5.0 of 5 bubbles
"Upgrade to a superior room, worth the extra cost."
Read full review
Nixie_16 wrote a tip Aug 2022
Johannesburg, South Africa62 contributions4 helpful votes
5.0 of 5 bubbles
"Sometimes when the parking gets full you may have to park in the mall parking lot but the hotel comps ur parking ticket so score!"
Read full review
…
Not the right property for you?
There are more places to choose from in the Umhlanga Rocks area.
PRICE RANGE
R 1,306 - R 1,839 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Three Cities Gateway Hotel
LOCATION
South AfricaKwaZulu-NatalUmhlanga Rocks
NUMBER OF ROOMS
146
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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AHA GATEWAY HOTEL - UPDATED 2025 Reviews & Price Comparison (Umhlanga Rocks, South Africa)

Frequently Asked Questions about AHA Gateway Hotel
Which popular attractions are close to AHA Gateway Hotel?
Nearby attractions include Gateway Theatre of Shopping (0.4 km), The Barnyard Theatre (0.5 km), and Be.UP Park (0.4 km).
What are some of the property amenities at AHA Gateway Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at AHA Gateway Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at AHA Gateway Hotel?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to AHA Gateway Hotel?
Conveniently located restaurants include Old Town Italy Umhlanga, Mozambik Gateway, and Col'Cacchio Gateway.
Are there opportunities to exercise at AHA Gateway Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does AHA Gateway Hotel have airport transportation?
Yes, AHA Gateway Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at AHA Gateway Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does AHA Gateway Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at AHA Gateway Hotel?
The staff speaks multiple languages, including English and Zulu.
Are there any historical sites close to AHA Gateway Hotel?
Many travellers enjoy visiting The Ramakrishna Centre of South Africa Durban (5.0 km).
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