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Royal Palm Hotel

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8 Palm Boulevard New Town Centre, Umhlanga Ridge, Umhlanga Rocks 4320 South Africa
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (115)
Room & Suite (61)
Dining (22)

About

#8 of 18 hotels in Umhlanga Rocks
Location
Cleanliness
Service
Value
Situated just 20 minutes from King Shaka International Airport and in close proximity to the La Lucia Ridge office estates, the Umhlanga village and the Umhlanga beachfront, the Royal Palm is an ideal location for both business and recreational travel. The Royal Palm Hotel offers a selection of stylish accommodation, from Executive suites to Executive Deluxe and 2 bedroom Executive suites, through to 2 and three bedroom penthouses. All rooms and suites feature numerous facilities and state of the art technology.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Babysitting
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
470Reviews6Q+A100Room tips
Traveller rating
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Popular mentions
GoPlaces55075157568 wrote a review Aug 2021
Durban, South Africa1 contribution
This is a beautiful hotel with well thought of, subtle decor. The very comfortable furnishings add a sense of comfort and you can't help be inspired by the room layout.The service all-round is exceptionally friendly. Great culinary experience too.
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Review collected in partnership with this hotel
Date of stay: July 2021
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nadiagK8762CA wrote a review Mar 2021
1 contribution
Unprofessional,understaffed..disgusted from start to end. 45mins to check in, tried to call in advance to make name changes but no answer from 12pm to 6pm SIX HOURS noone answered the phone..Then threatened with a surcharge if stay past 10am to check out..The guests are 68 and 61 years old, they have underlying health conditions but survived cancer and covid..This wad their first trip in a year and thanks to you it was ruined..Stayed many times in 2 bedroom suite even on my bday and honeymoon before but now a no go
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Review collected in partnership with this hotel
Date of stay: March 2021
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Response from , General Manager at Royal Palm Hotel
Responded 30 Mar 2021
Dear Nadia We truly appreciate your feedback and it is through the feedback of our valued guests that we have an opportunity to continuously improve on our guests experience at our hotel. At Royal Palm we pride our selves on ensuring our guests satisfaction and we are deeply remorseful that our hotel did not meet your expectations. Kind Regards
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mmathe965021 wrote a review Feb 2021
Johannesburg South, South Africa1 contribution
Hotel with style and beauty. Stay here, when you seek comfort and excellent service, either traveling for business or pleasure. Reasonable security, very clean hotel, and located near are necessary amenities.
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Review collected in partnership with this hotel
Date of stay: February 2021
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Trip type: Travelled on business
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pmthiy602468 wrote a review Feb 2021
1 contribution
Upon arrival, geyser was switched off so we showered in cold water. This shoud be attended to before guests arrive. Dirty floor, dirty wall. Rude and ineffecient receptionists. I've stayed at Royal Palm many times before and the standard has really gone considerably below average. Very disappointing.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
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Service
Sleep Quality
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Response from , General Manager at Royal Palm Hotel
Responded 30 Mar 2021
Dear Valued Guest We truly appreciate your feedback as it is through the feedback of our valued guests that we have an opportunity to continuously improve on our guest experience at our hotel. At Royal Palm we pride ourselves on ensuring our guests satisfaction and we are deeply remorseful that our hotel did not meet your expectations. Kind Regards
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yreddy495919 wrote a review Feb 2021
1 contribution
Spotlessly clean. Staff were friendly. Near to alot of amenities. Gateway is literally on your doorstep. Loved the cleanliness of the place especially during covid they adhere to protocol. Great value for money!
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Review collected in partnership with this hotel
Date of stay: January 2021
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PRICE RANGE
US$47 - US$103 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Three Cities Royal Palm
LOCATION
South AfricaKwaZulu-NatalUmhlanga Rocks
NUMBER OF ROOMS
94
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Frequently Asked Questions about Royal Palm Hotel
Which popular attractions are close to Royal Palm Hotel?
Nearby attractions include Gateway Theatre of Shopping (0.2 km), The Barnyard Theatre (0.3 km), and Wavepark Gateway (0.2 km).
What are some of the property amenities at Royal Palm Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Royal Palm Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Palm Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Royal Palm Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Royal Palm Hotel?
Conveniently located restaurants include Mozambik Gateway, Circus Circus Cafe, and Butcher Block.
Are there opportunities to exercise at Royal Palm Hotel?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Royal Palm Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Palm Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Royal Palm Hotel?
Many travellers enjoy visiting The Ramakrishna Centre of South Africa Durban (4.9 km).
Is Royal Palm Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.