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Indaba Lodge Richards Bay

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Davidson Ln & Launder Lane, Richards Bay 3901 South Africa
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (32)
Room & Suite (18)
Dining (16)

About

#5 of 11 hotels in Richards Bay
Location
Cleanliness
Service
Value
Indaba Lodge Richards Bay - Gateway to the Tuzi Gazi Coast. Welcome to this unique and inviting retreat, just two hours north of Durban, situated in the diverse city of uMhlathuze, Zululand. Experience the warm friendliness of Richards Bay and its picturesque surroundings, coupled with the relaxed hospitality and convenience of the centrally situated Indaba Lodge Richards Bay. Accommodation is comfortable, fully air-conditioned and stylishly decorated, including five suites. Enjoy a refreshing cocktail or dine in our spacious, elegant Trevallys restaurant, where the tantalizing and varied buffet is sure to tempt you. Combine the beauty of this warm, lush, subtropical region with the savannah of the many game reserves, Zulu traditionalism with tranquil walks on miles of pristine beaches along the Tuzi Gazi Coast. Indaba Lodge Richards Bay - The ideal destination for travelling executives and holiday-makers alike.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Windsurfing
Fishing
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Currency exchange
Newspaper
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Afrikaans, Zulu
63Reviews0Q+A8Room tips
Traveller rating
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Popular mentions
Marius wrote a review Apr 2021
1 contribution
Its with sadness to see how indaba is failing, slept plenty of times there, reception i had to test temp myself, room no towels, desk so sticky the coasters are stuck, dirty coffee mug, but not from previous day, long time, went for breakfast as always 6:30, was told it was never those times by an arrogant white man, told him i slept there plenty of times and never had breakfast that late, told me i was not there in the past 3 years, which aint true, previously my management also complaint, breakfast was from a menu, not really proper, omelette had about teaspoon full of cheese, dont know what meat was on there, but heavy old and chewie and tasteless, the ms balls chutney was watery with big chunks in and tasted crap, was told it is ms balls, juice tasted like water with colouring in, this is the worst i have ever found a place go downwards, review was left on their site and not showing, so bad reviews gets deleted, my next breakfast i wont even take, gonna drive to kfc. Marius.
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Date of stay: April 2021Trip type: Travelled on business
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Groenjean wrote a review Nov 2020
Gauteng, South Africa33 contributions16 helpful votes
Upon arrival the Reception did not know about the booking. Spent 10 minutes waiting for them to find the voucher, after giving them a copy. Needless to say room was not ready. Spent another 15 minutes waiting for them to prep a room. Room amenities decent enough, but it smelt of damp. Light fitting also broken in bathroom. Dinner service was poor with no/little interest from staff. Breakfast worse, no food available at announced time. Most staff appear disinterested in providing service. At this price there are better establishments in RBay.
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Date of stay: November 2020Trip type: Travelled on business
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Response from Sharon Hunink, Marketing at Indaba Lodge Richards Bay
Responded 09 Dec 2020
Our sincere apologies for the less than perfect experience - we have addressed all and have implemented further training and also corrective action as necessary We can assure you that we take your feedback very seriously and hope that you will see a marked improvement on your next visit Our apologies again and we look forward to welcoming you back soon
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Nosipho wrote a review Nov 2019
1 contribution
I checked into Indaba Lodge 22/10 evening I went to shower and water cut , I called reception notify them and was told maintanance will sort it out . In the morning same issue no water called reception at 6:00 am was told it will be sorted left for work . Came back asked if it was was told yes went to my room still no water . In the morning on my day of check out I called reception 6:15 no responce till 7:00 I called and was told they have a water issue at 7:50 an intern was sent to my room to ask if I would mind to go shower in another room . I had made do with still water bottles . The manager was so nochalant in his responce when i reported to him no feedback or email from him . The hotel is in a bad state the sheets bronish greyish towels a funny brown . The aircorn unit above the bed was broken looked dangerous . Only decent thing is the restaurant staff and new menu . People pay and they get treated badly its not on
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Date of stay: October 2019
Location
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Trip type: Travelled on business
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Response from SharonH549, Director of Sales at Indaba Lodge Richards Bay
Responded 22 Nov 2019
Thank you for taking the time to complete a review and our sincere apologies for the inconvenience caused by the water problem which we experienced - unfortunately unplanned outages do occur from time to time and our maintenance team worked hard to resolve the problem. The municipal water quality in Richards Bay is poor and unfortunately high metal and mineral content has caused staining of linen. We have rectified this by purchasing new linen and also changing machine chemicals in our laundry and hope that this is now resolved - we will continue to monitor all and ensure you that our cleanliness and hygiene is of a very high standard. Room Maintenance is ongoing and we will certainly ensure that all aircon units are in working order - I can assure you that should any room equipment be considered "dangerous", rooms will immediately be placed out of order and will not be allocated to guests until necessary repairs are completed. We have also addressed the other problems noted with our Genera Manger, Mike Oliver and have taken corrective action as necessary. Apologies again for inconvenience caused to you by the water outage and we do hope to welcome you back to the Indaba Lodge Richards Bay soon Kind Regards Sharon Hunink Group Marketing & Sales Manager
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JurieJohannesJacobs wrote a review Oct 2019
Piet Retief, South Africa278 contributions20 helpful votes
The service from friendly waiter is very good. The beer fantastic cold serve in ice cold glass. The burger is 200 gram homemade patty with bacon cheese and tomato, lettuce with avo serve with fresh cut chips and side salad.
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Date of stay: September 2019
Location
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Response from SharonH549, Director of Sales at Indaba Lodge Richards Bay
Responded 30 Oct 2019
Thank you for wonderful feedback - we are thrilled that you enjoyed your experience with us and will certainly pass your kind comments on to the team We look forward to welcoming you back soon Yours t Sharon Hunink Group Marketing & Sales Manager
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Kabza wrote a review Sep 2019
Soweto, South Africa1 contribution
if it was possible I was going to rate them zero. On Monday evening, 02 September 2019, I ordered a food to be delivered to my room (318) at about 20:30 and a white tall gentleman deliver the food indeed. What shocked me was how after I opened the door, he stormed past me at the door and stood in my room and greeted us. Luckily my partner had just finished dressing up. What if she was naked? Is this how you treat paying customers? With absolutely no respect? In my understanding he was supposed to stand by the door, kindly confirm my order and ask me anything he wanted to ask at the door. My privacy was rudely violated and this did not sit well with me. Is this how Indaba train its people behave? Is this the image you instructed him to paint of your lodge? What was he looking for that he couldn’t ask me at the door or ring my room? Was it because I am a black man and as such always engaged in criminal activities? I have been traveling to Richards Bay every week since 2017 and have stayed in every hotel and lodge in Richards Bay, no one has ever managed to do what he did to me. Stripped me of my dignity and made me feel like I was nothing, all while I paid to be there. Even if he is the manager he has no right to invade my privacy the way he did. I travel to Richards Bay on business every week but I do not see myself staying at this hotel again.
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Date of stay: September 2019
Value
Rooms
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Trip type: Travelled on business
Room Tip: Avoid the hotel. Racist and rude manager.
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Response from SharonH549, Director of Sales at Indaba Lodge Richards Bay
Responded 30 Oct 2019
Apologies again for any inconvenience caused - as noted your room was booked for a single occupant and thus our Manager on Duty certainly did not expect to find a second person in your room I believe that our GM has already been in contact and hope that all was resolved to your satisfaction Kind Regards Sharon Hunink Group Marketing & Sales Manager
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PRICE RANGE
US$55 - US$60 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Protea Hotel Richards Bay
LOCATION
South AfricaKwaZulu-NatalRichards Bay
NUMBER OF ROOMS
66
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Frequently Asked Questions about Indaba Lodge Richards Bay
Which popular attractions are close to Indaba Lodge Richards Bay?
Nearby attractions include Boardwalk Mall (6.3 km), Pelican Island (0.9 km), and Alkantstrand Beach (1.1 km).
What are some of the property amenities at Indaba Lodge Richards Bay?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Indaba Lodge Richards Bay?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Indaba Lodge Richards Bay?
Yes, free parking is available to guests.
What are some restaurants close to Indaba Lodge Richards Bay?
Conveniently located restaurants include Elephant & I, Khrua Thai=, and KNK Curries.
Are there opportunities to exercise at Indaba Lodge Richards Bay?
Yes, guests have access to a pool during their stay.
Does Indaba Lodge Richards Bay have an airport shuttle?
Yes, Indaba Lodge Richards Bay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Indaba Lodge Richards Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Indaba Lodge Richards Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Indaba Lodge Richards Bay?
The staff speaks multiple languages, including English, Afrikaans, and Zulu.
Is Indaba Lodge Richards Bay accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.