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SUN1 Richards Bay

About

Location
Cleanliness
Service
Value
SUN1 Richards Bay offers comfortable budget hotel accommodation to guests in Richards Bay, Kwa-Zulu Natal. Conveniently located close to the Inkwazi Boardwalk Shopping Centre, our Richards Bay accommodation is available for 1, 2 or 3 guests sharing and is ideal for travellers on a budget.
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Property amenities
Free Parking
Free Internet
Non-Smoking Hotel
Public Wifi
Wheelchair Access
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Budget
15Reviews
2Photos
2Q+A
1Room tip
Traveller rating
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Disgraceful attitude by certain staff.they refuse to assist and rude.thery where 3 staff that had a dont care attitude.they act as if they are doing me a favour.staff like this needs to be dimissed for bad customer service.
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Review collected in partnership with Tsogo Sun Hotels
We stayed here a few times. In the beginning we were disappointed, but the standard definitely improved. The receptionist Jake is very friendly and the price is reasonable. We stay there often passing through Richards bay.
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Response from SUN1-HOTELS, Owner at SUN1 Richards Bay
Responded 11 Jul 2018
Dear Wayne-Sarie H, Thank you for very much for taking the time to share your experience. Your compliments and comments are noted and greatly appreciated and we look forward to welcoming you back again soon. Yours sincerely, Sun1 Hotels Management
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I was booked into the Sun1 for work we had to do in Richards Bay. The first night coming in I was given a room that someone was already booked into, so I got another room, I went to work came back and my room was made but the dustbin was not emptied and I only had one towel
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Response from SUN1-HOTELS, Owner at SUN1 Richards Bay
Responded 15 Mar 2018
Dear Ruwaan F, Thank you for informing us of your recent experience at our Hotel. We appreciate you taking the time to do so as guest feedback forms a vital role in our operations. Our chief priority is to satisfy customers and we deeply regret that on this occasion our service failed to comply with the high standards that you so rightfully expect. On behalf of the Management and staff of the Hotel, please accept our sincere apologies for this lapse and the inconvenience you have been caused. A copy of your comments has been forwarded to the Hotel Manager, and we can assure you that the necessary action has been taken to prevent a recurrence of such an unfortunate incident. We do hope that you will afford us the opportunity to positively influence your impression of us in the future. Yours sincerely, Sun1 Hotels Management
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This had to be my worst experience in a hotel room ever! Pathetic standard of rooms Sun1. *Rooms have no space *Very unpleasant smell *Terrible toilet paper * Bathroom was dirty *Airconditioner was so loud *Carpets had a nasty smell and was dirty The list goes o and on...
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Response from SUN1-HOTELS, Owner at SUN1 Richards Bay
Responded 15 Mar 2018
Dear Rrroch, Thank you for informing us of your recent experience at our hotel. Our chief priority is to satisfy customers and we deeply regret that on this occasion our service failed to comply with the high standards that you so rightfully expect. On behalf of the Management and staff of the Hotel, please accept our sincere apologies for this lapse and the inconvenience you have been caused. A copy of your comments has been forwarded to the Hotel Manager, and we can assure you that the necessary action has been taken to prevent a recurrence of such an unfortunate incident. We do hope that you will afford us the opportunity to positively influence your impression of us in the future. Yours sincerely, Sun1 Hotels Management
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I know it is a budget hotel but no toilet paper and the you have to walk down three flights of stairs to get toilet paper. Booked into a smoking room... maybe the only available. Cereal bread and coffee for R44... what a joke
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Response from SUN1-HOTELS, Owner at SUN1 Richards Bay
Responded 15 Dec 2017
Dear jaco v, Thank you for informing us of your recent experience at our Hotel. We appreciate you taking the time to do so as guest feedback forms a vital role in our operations. We are very sorry to hear that several things did not meet your expectation and apologise for the inconvenience caused. Yours sincerely, Sun1 Hotels Management
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Photo provided by managementSUN1 Richards Bay
SUN1 RICHARDS BAY ROOM
200 meters
0 votes
How far is it from the beach
"these can be used by back packers and familie that need a sleeping place for the weekend or overnight and it is not so heavy on the pocket. Plus you can get breakfast there at a minimum cost +- R 60 which is quit filling. There is smoking rooms as well"
LOCATION
South AfricaKwaZulu-NatalRichards Bay
NUMBER OF ROOMS
64
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