As a family of four, we booked a double room. Room was large enough, two comfortable double beds, lovely, modern rooms. Good aircon and wifi. Bathroom had a separate bath and shower which was great. Very friendly staff, and an awesome breakfast included. Covid protocols followed. Great pricing.
My family we there for a wedding nearby. The rooms were clean, spacious and well equipped. I really enjoyed the breakfast buffet. It had a great selection of hot and cold food choices. I walked through the casino and it looked great. The pool was a little small for lap swimming but it had a nice atmosphere. The staff were warm and helpful. I highly recommend.
The check-in was quick and the staff was friendly. The receptionist could see that I was exhausted and advised me to rather order room service. As I was travelling on a package I have always been forced in other Tsogo Sun establishments to go for a buffet (which I don't like) and this made me feel at home. There are renovations going on, but I didn't feel a lot of disturbance as such.
Stayed in 310, coffee mugs had hair. And the bathroom floor. No attention is paid to repeat guests, I have stayed there for at least more than 20-30 nights last year alone. Doesn’t matter. Check in 👎🏾
Overall excellent experience. Improve staff response to customer needs. Location is spot on, near N2 and easy to spot. My phone died on me still on N2 from Dbn, but I hadn't gone far when I spotted the hotel.
It’s a very great place with great service and all amenities are there. There is multiple restaurant and arcades to keep the kids entertained. The only problem is the WiFi which keeps logging you out.
A beautiful place if you want to just leave the world behind and just be at peace. The rooms are amazing, very comfortable with lovely bathrooms. The service is great, staff are friendly and always helpful. The hotel was always clean and welcoming. Will definitely want to stay there again.... However the only downfall is that there is not much around to keep u entertained.
Could not connect to the WiFi. Otherwise the stay was good. I would like abit more breakfast options. The service is good staff are friendly and ready to help. I really benefit from the benefits programme
I was happy with the quality of service provided as well as the high standard of rooms. I will certainly revisit the hotel as well as recommend hotel to my friends and acquaintances. Hotel must consider having a gymnasium.
Compliments to the management of this hotel. The rooms are spotless, the staff is friendly. Restaurant breakfasts are more than sufficient. Some more activities at the hotel would be great. I'd definitely book again when I am in Pietermaritzburg again.
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