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2018/01/28 2018/01/29
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    Ilawu Boutique Hotel

    2 Morcom Road | Prestbury, Pietermaritzburg 3201, South Africa
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    2018/01/28 2018/01/29
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    US$67
    US$67
    Traveller (11)
    Pool & Beach (3)
    Room & Suite (3)
    Overview
    • Excellent36%
    • Very good31%
    • Average13%
    • Poor10%
    • Terrible10%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Kitchenette
    Wheelchair Access
    Conference Facilities
    Laundry Service
    Shuttle Bus Service
    2.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (38)
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    1 - 5 of 38 reviews

    Reviewed 2 weeks ago

    Heard about the refurbished botanical gardens hotel and booked with booking.com. On arrival they somehow lost my booking for a studio , was then put in a dingy littile room with damp linen and pink stained pillows , the pool was green ,very little tv...More

    Review collected in partnership with this hotel
    Thank tyron2018
    Response from iLawuHospitality, Guest Relations Manager at Ilawu Boutique HotelResponded 2 weeks ago

    On behalf of Ilawu Hospitality Group Management and Staff we would like to extend our sincerest apology for the inconvenience caused to you on 26/12/2017. At iLawu Group we take pride in ensuring our customer’s satisfaction and keep the highest standards of our services. We...More

    Reviewed 9 December 2017 via mobile

    Very noisy, no English news channel, room stunk of stale smoke. Only one bedside table and lamp. No towels or hairdryer. Hotel staff were unfriendly and made us feel like we were in the wrong place, which obviously we were. Restaurant manager, Philani saved the...More

    Thank Jennyeales
    Response from iLawuHospitality, Guest Relations Manager at Ilawu Boutique HotelResponded 4 weeks ago

    Hope all is well, Thank you for taking time to fill in our online review to explain the issues that have occurred recently whilst with us. We regret any inconvenience you have experienced, and we assure you that we are anxious to retain you as...More

    Reviewed 9 October 2017

    Thank you so much for your good service and your hospitality. We really enjoyed ourselves, the food was amazing and enough for everyone. Reception top class. Bandiswa was such a good host. Very satisfiedMore

    Review collected in partnership with this hotel
    Thank 722sebes
    Response from iLawuHospitality, Guest Relations Manager at Ilawu Boutique HotelResponded 11 October 2017

    Thank you for taking your time to share your experience with other travellers. We are glad your day was a success and your expectations were met. Thank you for your kind words concerning our staff. We will surely let Bandiswa know about this. Hope to...More

    Reviewed 5 October 2017

    Firstly the outside rooms I was put on the tv was not playing, the I was moved inside the hotel, everthing was here, no free movements. Joke of the year I was failing to open the shower door then I had to squashed myself in...More

    Thank lessam2016
    Response from iLawuHospitality, Guest Relations Manager at Ilawu Boutique HotelResponded 9 October 2017

    Thank you for your review alerting us to the problem you have been having at our Boutique Hotel. I am sorry you have been subjected to such a frustrating series of events. We pride ourselves on responding to customers' concerns very quickly, so what you...More

    Reviewed 25 September 2017

    Thanks Ilawu Hotel for the great service overall. The best moments was enjoying the meals at the Botanic Restaurant. From the chef to the waitresses/waiters and managers, the restaurant experience was out of this world. The hotel is spacious from parkings to the rooms and...More

    Review collected in partnership with this hotel
    Thank molotsip
    Response from iLawuHospitality, Guest Relations Manager at Ilawu Boutique HotelResponded 26 September 2017

    Thank you for taking the time to write such a wonderful review. I am delighted you enjoyed your special time with us and that you felt spoilt. My entire team is on hand to ensure that when ever you visit, you will always feel special....More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Laundry Service
    • Breakfast Available
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$60 - US$116 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 22
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, Cheap Tickets, Booking.com, Cancelon and TripOnline SA so you can book your Ilawu Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Pietermaritzburg
    Add Photo Photos
    Traveller (11)
    Pool & Beach (3)
    Room & Suite (3)
    Dining (1)
    Hotel & Grounds (23)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mabushange
    16 August 2016|
    Answer
    Response from iLawuHospitality | Property representative |
    Good day Mabushange, We are interested in hosting your farewell function. We have different menus to choose from that in cooperate the venue fee. With your permission I would like to have your contact details to discuss this... More
    0
    Votes
    Room Tips
    "Family rooms were excellent"
    Read review
    "Sleeping in this venue was pleasantly quiet. As they didn't had the Sport Channel on their DStv package I..."
    Read review
    "Can' t help on this score"
    Read review
    "Book well in advance and save on your next vacation."
    Read review
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