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All reviewsmidlands meanderseparate toiletlovely hotelold world charmgeneral managerideal locationcurrya la carte menurooms are spaciousclean hotelroom servicefood was fantasticwill stay there againnatal midlandsprawnskeep up the good workbusiness trip
I was interested to see how the renovations had turned out since the Protea Group took over the hotel since I last stayed there when it was just known as "The Hilton Hotel". From the outside it looks quite nice and the interiors have also...More
Response from HeatherPoulsen, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 9 October 2012
Thank you for taking the time to review Protea Hotel Hilton on TripAdvisor. The feedback we get helps us determine both our positive and negative aspects of the Hotel, and to improve wherever possible. It is also imperative to us to ensure whether...More
This historic hotel has been renovated to perfect elegance and charm. The rooms are clean, the beds are like sleeping in the clouds, the food is unbelievable! There is no reason to ever eat out. The pool is very cold on a hot day, or...More
Response from HeatherPoulsen, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 2 October 2012
Thank you kindly for the lovely review. When a hotel TEAM pulls together and works hard to make a difference, and we get a wonderful review like yours is tremendously up-lifting. I am going to put this review on our notice board for...More
What a nice place to be !
Not only quality of service, but the smile from everybody in the staff is present at all time, here we do always find being a VIP !!!
Even the lady general director shows a permanent availability and kind...More
Response from HeatherPoulsen, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 4 September 2012
Thank you so very much for the wonderful review! I am thrilled to share your feedback with the TEAM; it is the best motivation when hard work and commitment is seen. I thank you for the valuable time spent writing this review. It...More
Checked in at Hilton Hotel on 14 August, it was very misty and cold weather. Once we saw the hotel it didn't look like most Protea hotels in South Africa.
We were greated by the chech in desk and given some welcome fruit juice. Everything...More
1 Thank Skip_15
Response from HeatherPoulsen, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 29 August 2012
We are thrilled to receive your feedback regarding you recent stay at Protea Hotel Hilton.
We pride ourselves on the rich history of the hotel and the building style that originated from 1938; the hotel is as you said truly beautiful. Your comments...More
Service great only problem if you get a room that is a 30.... Something run for the hills you won't sleep air conditioning central unit makes the whole passage vibrate to the mangers credit they moved us after initial confusionMore
1 Thank dieselblade
Response from HeatherPoulsen, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 23 August 2012
Thank you so much for taking the time to post this review following your stay at Protea Hotel Hilton.
We value GUEST feedback and I am pleased advise that we have investigated the issue raised. I can only apologise for the inconvenience it...More