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All reviewsmidlands meanderseparate toiletold world charmlovely hotelgeneral managerideal locationa la carte menurooms are spaciouscurryclean hotelfood was fantasticbuffet breakfastnatal midlandsroom serviceprawnsreception areawill stay there again
Enjoyed our stay, Visited about 4 times, which tells you that it is a good relaxing atmosphere away from Durban. Old hotel but excellent position to do the Midlands meander route. Staff are pleasant and food is good.More
Thank Ralph P
Management response:Responded 15 July 2017
Good Afternoon Ralph,
Thank you very much for taking the time to review your stay with us,
We are delighted to hear that you found us relaxing, our STAFF pleasant and our food good.
We look forward to welcoming you back when your road map...More
I stayed in this hotel as a result of an emergency trip to Pietermaritzburg (all the other better hotels were fully booked)
The outside of the hotel does not look pleasing. Located directly opposite a police station and the was told the parking was around...More
Management response:Responded 12 July 2017
Thank you very much for taking the time to review your stay, however the review is for the Imperial Hotel that is located across the police station, in the heart of Pietermaritzburg. We are located along the meander route in Hilton
A good hotel with nice rooms and good amenities.
Does not however have much character or warmth, you get the same vibe from the staff that although friendly seem insincere. The hotel and rooms are cold in winter so make sure the room you get...More
Thank John T
Response from Faith M, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 2 June 2017
Thank you for taking time to complete the GUEST survey, we value your comments. I am sorry that you did not fully enjoy our hospitality.
we took note that we did not have a variety of dishes, our Food and Beverage TEAM will...More
Pleasant hotel with friendly staff, however atmosphere quite cold. They did do their best to accomodate special requests. Buffet is excellent. Fine for business travel. Not sure if I would consider for leisureMore
Response from Faith M, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 29 May 2017
Thank you for taking time to rate our hotel. I am glad to hear that our STAFF are pleasant and that special request were accommodated. The hotel is at the start of the Midlands Meander, there are activities that you can do in...More
We stayed at the Hotel for the weekend 20 - 21 of May for a Mountain bike event at The Cascades. The Hotel staff was friendly and helpful. We requested a early check in which was not a problem. The room was clean with everything...More
Management response:Responded 24 May 2017
Good Afternoon Etienne9032,
Thank you for taking the time to review your stay,
We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you in the near future
Have a wonderful day!