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Protea Hotel by Marriott Hilton

252 reviews
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Traveller (73)
Room & Suite (25)
Dining (7)
Overview
  • Excellent47%
  • Very good37%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Reviews (252)Write a Review
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109
93
28
10
7
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All reviewsmidlands meanderseparate toiletold world charmlovely hotelgeneral managera la carte menubuffet dinnerrooms are spaciouscurryfood was fantasticnatal midlandsroom serviceprawnsconvenient locationreception areawill stay there againkeep up the good work
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21 - 25 of 247 reviews
Reviewed 1 June 2017

A good hotel with nice rooms and good amenities. Does not however have much character or warmth, you get the same vibe from the staff that although friendly seem insincere. The hotel and rooms are cold in winter so make sure the room you get...More

Thank John T
Response from Faith M, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 2 June 2017

Good Day, Thank you for taking time to complete the GUEST survey, we value your comments. I am sorry that you did not fully enjoy our hospitality. we took note that we did not have a variety of dishes, our Food and Beverage TEAM will...More

Reviewed 23 May 2017 via mobile

Pleasant hotel with friendly staff, however atmosphere quite cold. They did do their best to accomodate special requests. Buffet is excellent. Fine for business travel. Not sure if I would consider for leisureMore

Thank julianne5906
Response from Faith M, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 29 May 2017

Dear Julianne, Thank you for taking time to rate our hotel. I am glad to hear that our STAFF are pleasant and that special request were accommodated. The hotel is at the start of the Midlands Meander, there are activities that you can do in...More

Reviewed 22 May 2017 via mobile

We stayed at the Hotel for the weekend 20 - 21 of May for a Mountain bike event at The Cascades. The Hotel staff was friendly and helpful. We requested a early check in which was not a problem. The room was clean with everything...More

Thank Etienne9032
Management response:Responded 24 May 2017

Good Afternoon Etienne9032, Thank you for taking the time to review your stay, We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you in the near future Have a wonderful day!

Reviewed 22 May 2017

This Hotel is in desperate need of Love. It is extremely "drab and practical" the decorators have made a right mess of the decor. It could have been fabulous, instead its cheap and bland looking. Service is casual, and lacking, particularly the desk staff. Breakfast...More

Thank wayne020
Management response:Responded 25 May 2017

Dear Wayne Thank you very much for taking the time to complete the review regarding your last stay. Our aim is to provide all guests with an unforgettable hotel experience and your honest feedback is an important part of that process. We sincerely apologize for...More

Reviewed 17 May 2017

Our Friday to Sunday stay was overall a good one. The roaring fires made the freezing weather more bearable. The hotel was fully booked and we were advised we would only be able to check in at 2pm - which is standard. But when we...More

Thank Helen M
Response from Faith M, Guest Relations Manager at Protea Hotel by Marriott HiltonResponded 18 October 2017

Good Day, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Protea Hotel Hilton. We appreciate your comments, we see that there is room for improvement based on your feedback. We noticed that there...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Details
Price range
US$95 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (25)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
natashasingh1329
11 January 2017|
Answer
Response from Heather P | Property representative |
Good afternoon Natashasi, We do not have a gym, we are about 12ks from Howick, and its about a 30 minute drive to karkloof from the hotel. Kind regards, Heather Poulsen General Manager
0
Votes
Room Tips
"Pool View Room, great."
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"If you travel in summer and want to sleep late, choose a room not overlooking the swimming pool for the..."
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"Preferably not a room overlooking the parking areas."
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"Room overlooking the pool was nice."
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