Town/Bush Backpackers

Town/Bush Backpackers

489 Town Bush Road Montrose, Pietermaritzburg 3201 South Africa
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Traveller (13)
                  Bedroom
Room & Suite (6)
                  Dinning room
Dining (1)

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About

2.0
#10 of 10 hotels in Pietermaritzburg
3.1 of 5 bubbles
Location
2.2 of 5 bubbles
Cleanliness
2.0 of 5 bubbles
Service
2.1 of 5 bubbles
Value

Finding an ideal hotel in Pietermaritzburg does not have to be difficult. Welcome to Town/Bush Backpackers, a nice option for travellers like you.

Guest rooms offer a kitchenette and air conditioning, and Town/Bush Backpackers makes getting online easy as free wifi is available.

In addition, guests can enjoy a fitness center during their visit. As an added convenience, there is free parking available to guests.

Nearby landmarks such as Pietermaritzburg Worlds View (2.5 mi) and Pietermaritzburg Railway Station (2.8 mi) make Town/Bush Backpackers a great place to stay when visiting Pietermaritzburg.

Travellers looking to enjoy some ribs can head to Jayz Grill. Otherwise, you may want to check out an Italian restaurant such as Botanic Restaurant, Olive & Oil, or La Vita'e Restaurant.

Pietermaritzburg is also home to Tatham Art Gallery, a popular art gallery that is not too far from Town/Bush Backpackers.

Town/Bush Backpackers puts the best of Pietermaritzburg at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Fitness Centre with Gym / Workout Room
Outdoor pool
Laundry service
Room features
Air conditioning
Kitchenette
Good to know
HOTEL STYLE
Budget
Languages Spoken
English

Location

489 Town Bush Road Montrose, Pietermaritzburg 3201 South Africa
13Reviews0Q+A4Room tips
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Detailed Reviews
Lucy G wrote a review Jan 2014
Auckland, New Zealand
2.0 of 5 bubbles
There was some confusion over where we are staying as Sleepy Hollow used to be located here but it is now called PMB Backpackers. This was the only place we could find in PMB at a reasonable price so gave it a go. The staff were friendly but the building needs a lot of work. The rooms are quite shabby and dated. If they gave it a facelift it would be a much nicer place and they have an opportunity to do this as its the only backpackers we could find in PMB. There is a great indian restuarant nearby which they recommended - Tandoori Clay Oven. One night stay only here was enough!
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Date of stay: January 2014
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stoerner wrote a review Mar 2013
Copenhagen, Denmark
1.0 of 5 bubbles
We stayed a group of 20 master students, for some days of sleep over before and after our field trip in the Drakensberg Mountains. The first thing we found in one of the dormitories was a dog poop, which one of us accidentally stepped on. The manager of the place has four dogs from a dog kennel, which were prioritised more than the visitors. One of them bit one of us, one of the first days. The common place was mostly occupied by the staff, so we had to sit at the grass among the dog poops, which was everywhere and not cleaned up. After sunset it was hard to see, and we unfortunately stepped on them.

Breakfast in the morning was a big joke. We were told that it would be put on the table. The first morning the only thing we found on the table was a frozen package of sandwich toast and a jar of peanut butter, after defrosting the bread in the microwave and toasting it ourselves, there was a scarce amount of peanut butter sandwiches. Ironically the manager was preparing breakfast for the dogs, meanwhile. In the afternoon when we came back, they accused us for having eaten their peanut butter and drunken milk for the coffee that was not for us. They also accused us for not cleaning the cups we used, even though we organised to do the dishes in the morning before leaving. Next day there was no breakfast.

Coming back after the field trip, there were breakfast arranged for us. Though, it was a scarce amount of very dry cereals and a half bottle of milk, which was only for the cereals and not for the coffee. There was not breakfast enough for all of us. The same dog tried to bite one of us again. After pushing it away, the manager shouted at us and not the dog. It ended up in an argument, where she also accused us of smashing a cup on purpose in the morning. We didn’t do it on purpose. It happened while taking the dishes.

Fortunately, all other people we met at our three weeks in South Africa were really friendly and hospital and met us with open arms. So we know that Sleepy Hollow is just an exception among South African guesthouses. I think Sleepy Hollow have to choose between to either run a hostel or dog kennel. A third possibility is to take a course in management and customer care.
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Date of stay: March 2013
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: Avoid staying in the garage. You have to choose between open door and dogs in the room or closed...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leavingtrails wrote a review Mar 2013
Copenhagen, Denmark
+1
1.0 of 5 bubbles
It could have been pleasant enough but unfortunately not the case. The only backpacker in Pietermaritzburg, our group didn't have a choice but to stay here and that's when the unfortunate incidents began to happen.

On the first day, someone entered his room to step on dog poo - and that's not the only time when the four dogs that reside at this place pooped in a room. They also pooped all over the yard (no one picks up after them), roam around bothering people and begging for food and try to bite people. I am a dog person and love dogs but if you run a backpacker, the dogs should be house trained and more disciplined. The manager cared more about the dogs than her hosts. When the dogs tried to bite someone, it was not the dog that was yelled at but the person the dogs tried to bite!!!! The dogs got a nice filling breakfast when we were left hanging without breakfast for the first couple of days. When we were finally given breakfast, it was dry generic cereal and milk. There wasn't even enough for everyone. We were told not to use the milk for our coffee, and use the powdered milk instead. The fridge was full of unlabeled and rotten food and we were accused of stealing food. The sink was full of dirty dishes (see picture of how it was when we left) but then we were accused of not washing our dishes, which was not the case.

We were never told the rules of the establishment the moment we arrived and then we were browbeaten when we broke a rule afterwards. For instance, some of the girls put their underwear to dry on the windows and we were told that it is only in the poorest neighborhoods of Pietermaritzburg when you would see this and that it is rude to do so. Meanwhile the folks that did leave their towels to dry on the clothes line had towels smelling of dog hair. Lovely.

The rooms were not cleaned every day and were dusty. When someone asked for new linen, the manager complained about it. Someone's phone also went missing because you can't lock any of the rooms (the manager complained that some people lost their keys once and she had to pay for a lockersmith so that's why she decided not to give people keys). The bathroom was appalling (see picture). Only 3 toilets for 25 people, the bath tub was disgusting and was clogged. One of the showers didn't have a hook for a towel and also wet all the clothes when inside it.

The rooms were okay, fairly quiet except when the dogs were barking and apart from the multi bed room in the shed - which was really packed with no room to put things anywhere. They tried to pack 8 people in that tiny shed, a bit over the top.

On the plus side, it is affordable and close to the university.
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Date of stay: March 2013
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sithembile N wrote a review Aug 2015
1.0 of 5 bubbles
I had booked accommodation at Sleepy Hollow for 8 runners from Katu in the Northern Cape, who were coming down to run the Mandela Day Marathon. They arrived on Saturday 29 August 2015 and were going to sleep for 1 night and travel back after the race. The lady who is looking after this place, named Tipsy, was very rude, heartless, arrogant and had no sense of humour. The room that was allocated to guests had a broken door, in the ground floor, couldn't be locked, and by view will never be fixed as per Tipsy's explanation, as she said she saw no need to fix it. She complained that they will leave early for the race, so she has to let them out at 5am. When runners completed the race, Tipsy did not allow them to take a shower here. Imagine travelling all the way from Pietermaritzburg to Katu with sweat, yet you had paid for accommodation. I therefore called Mrs Masango, who is said to be the manager of this place. All she was saying was, she's in Jo'burg and she cannot help. Honestly, what kind of a manager is this? People here are very incompetent and they basically do not know what they are doing. I'm not sure on what quality standards they were assessed on, to meet the criteria and be given the permission to operate as a business. Customer service is unheard of. I have never in my life experience such a bad service in this industry. I hereby urge everybody who is looking for a place to stay to never try Sleepy Hollow. It is not worth wasting your cent on such. Look for an alternative accommodation. I do not recommend this place to anyone in South Africa and outside South Africa.
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Date of stay: August 2015
1.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Never think of sleeping at Sleepy Hollow. Try elsewhere.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ruggedchris wrote a review Sept 2014
Cape Town, South Africa
1.0 of 5 bubbles
It was a bit of an emergency and last minute descions that we decided not to camp at Midmar dam and try find an alternative close by.

There turns out to be little in the way of backpackers or hostels in Pietermaritzburg, so I suggest if you do find an alternative option to Sleepy Hollo take it, alternatively push on through to Hillcrest.

The only upside is the one cheerful staff member, otherwise the place is run down, beds are uncomfortable, lacks facilities and has ZERO vibe.

Harsh but true I am afraid!
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Date of stay: September 2014
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joseph A wrote a review May 2016
2.0 of 5 bubbles
I stayed at pmb backpackers for two nights, the place was filled with construction workers which was okay, but the staff seemed quite sleepy. They may have had good intentions but it came across as they didn't care about their guests. If you need a cheap place to stay for the night it's alright. Otherwise the place isn't recommendable.
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Date of stay: May 2016Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo J wrote a review Sept 2015
Germany
2.0 of 5 bubbles
First of all, Sleepy Hollow is a totally different place than Pmb Backpackers. The Management Photos show Sleepy Hollow, the visitors photos show Pmb Backpackers.

This rating will be for Pmb Backpackers. Former Sleepy Hollow, but at a different place.That's where I stayed.

Pmb Backpackers is NOT a bazbus stop as it said on their homepage. Also they do NOT do laundry service, as it said there. But they still let me do my washing as I asked for it.

When I arrived on cab as I was dropped off at Sleepy Hollow by bazbus and made my own way there, it turned out the bell didn't work and the gate was locked. So if you go there, please take a cell phone and their number and call them.

The backpacker itself is clean and well located in a safe area between a mall and the city center, both in walking distance.
Staff is not too helpful and interested.

As Pietermaritzburg itself is not worth a visit if you don't have too much time anyway, I do not recommend going there and staying at this place.
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Date of stay: May 2015
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pantherz78 wrote a review Mar 2014
Cape Town Central, South Africa
3.0 of 5 bubbles
well, as said above, PMB Backpackers which apparently used to be sleepy hollow backpackers, has of course changed hands and under new ownership. I have been a constant guest to this backpackers for the last couple of weekends and what i can safely say is that the place is geared for greater potential!.
The new ownership and management are quite warm, friendly and keen to get the place in great shape. i believe it all starts with a positive attitude which is what is very clear with the new ownership.

I would be happy to see the building changes (minor and major) effected soon, so this is a call to the new ownership to keep up the positive attitude and translate that into developing this potential gemstone to its maximum benefits both to the guests and the owners.

I definitely would recommend this place to people visiting PMB.!!
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Date of stay: February 2014
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: The 2 double rooms seem quite nice, new beds, cooler as their windows are shaded under the porch...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TVRL wrote a review Sept 2013
Antwerp, Belgium
1.0 of 5 bubbles
I slept in a lot of backpackers in South Africa already, so I know what to expect: backpackers are sometimes very nice places to meet people, with an eye for detail and atmosphere. And sometimes just a quiet, nice and cheap place to sleep.

But Sleepy Hollow Backpackers in Pietermaritzburg is a different type of backpackers: shabby and expensive together. We booked a room because we needed a place to spend the night on our way trought South Africa. We slept there once before and we weren't very impressed back then. But hey. It was only for one night and we didn't know another place in Pietermaritzburg. So we called and tried to book a double room. There was only one more room available, but it was more expensive: 450ZAR. Ok. We really needed a place to sleep and for 450 rand we would for sure get the nicest room in the backpackers. Man, that was a wrong idea.

We got a room allright. It was the room of someone of the staff (don't know were he/she had to spend the night). It was located in a little building away from the other rooms and was very small. It smelled and the sheets were dirty. The person to whom the room belonged did her best to tidy the place up. But still: you were sleeping next to all her cloaths, her cofeemug and television. There was a toilet outside.

I wouldn't have mind the room if I it was given to us for cheap, but no: they charged 450 rand. More than you pay for the normal double rooms.

Sleepy Hollow Backpackers really isn't worth a visit. It looks like the owners wanted to make a B&B but failed and then converted it into a backpackers without a soul, class or planning. Not a nice place to sleep. We stayed there two times (we live here in South Africa for one year), but we surely never will go back to this overpriced, gloomy place.

As a side note: backpackers can be very nice places, so don't let this review get you down to try other backpackers in South Africa!
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Date of stay: April 2013
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Owen B wrote a review Jul 2013
JHB
1.0 of 5 bubbles
I suppose for R130 per night you can’t expect much but if we knew what we were getting ourselves into we would have paid a little extra and tried other B&B's in the area!
Apart from dogs everywhere and having to step over their crap...the room was as basic as they get with pillows and linen so old and worn and even looked dirty, that we decided to lie on top of our towels and use our own pillows at night. The bathroom was scary that we showered with bags on our feet as we were scared we may just pick up athletes foot, most of the guys headed off to the local gym for a shower every day. We luckily only stayed for 2 nights and after day one a simple service such as to sweep our floors clean wasn’t even done.
Bottom line is you can afford maybe +/- R100 more then find somewhere else to stay...you have been warned!!!
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Date of stay: July 2013
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sithembile N wrote a tip Aug 2015
1 contribution2 helpful votes
1.0 of 5 bubbles
"Never think of sleeping at Sleepy Hollow. Try elsewhere."
Read full review
Pantherz78 wrote a tip Mar 2014
Cape Town Central, South Africa5 contributions1 helpful vote
3.0 of 5 bubbles
"The 2 double rooms seem quite nice, new beds, cooler as their windows are shaded under the porch area on the outside. The dorm room in the main house does get a bit hot due to the unshaded windows."
Read full review
Stoerner wrote a tip Mar 2013
Copenhagen, Denmark7 contributions7 helpful votes
1.0 of 5 bubbles
"Avoid staying in the garage. You have to choose between open door and dogs in the room or closed door and lack of oxygen."
Read full review
toni312596 wrote a tip Nov 2011
Empangeni, South Africa1 contribution
5.0 of 5 bubbles
"book in advance if requiring a private room!"
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Not the right property for you?
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FORMERLY KNOWN AS
Sleepy Hollow Adventure Backpackers
LOCATION
South AfricaKwaZulu-NatalPietermaritzburg
NUMBER OF ROOMS
6
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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TOWN/BUSH BACKPACKERS - Hotel Reviews (Pietermaritzburg, South Africa)

Frequently Asked Questions about Town/Bush Backpackers
What are some of the property amenities at Town/Bush Backpackers?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Is parking available at Town/Bush Backpackers?
Yes, free parking is available to guests.
Are there opportunities to exercise at Town/Bush Backpackers?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
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