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BON Hotel Empangeni

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Traveller (6)
Dining (4)
Room & Suite (2)
Overview
  • Excellent19%
  • Very good37%
  • Average30%
  • Poor11%
  • Terrible3%
8 Dec 2017
“Good so far”
9 Sep 2017
“Africa Holiday”
AMENITIES
Free Internet
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star accommodation
All hotel details
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Reviews (26)
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LanguageEnglish
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1 - 5 of 25 reviews
Reviewed 1 July 2018 via mobile

Upon arrival we met Nelly. She was absolutely amazing! I have travelled abroad and locally, and the one thing my husband and I notice is the appearance on a face when we arrive. Nelly had given us the very warm South African, welcome home look....More

Thank Lerisha G
A TripAdvisor Member
71
Reviewed 8 December 2017 via mobile

We booked two rooms for two nights thru the phone and when we at the front desk,the lady (i think she’s new there )wasn’t sure what she doing,totally confused , she only charged us for one room/ then after we corrected her she was looking...More

1  Thank A TripAdvisor Member
Reviewed 7 October 2017

What a warm and friendly welcome! Well trained professional staff where the full application of the Batho Principles is so practical. Everything is 100% perfect I cant complain. I will visit the place time and again with my family. Neat and beautiful room that give...More

Thank menethoko
Response from Regina E, Manager at BON Hotel EmpangeniResponded 10 October 2017

Dear Menethoko Thank you for sharing your experience at the Protea Hotel by Marriott Empangeni through the Guest Satisfaction Survey. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we...More

Reviewed 3 October 2017

Sometimes things go wrong. like a lightning strike takes out your wi-fi. But resignation and tepid apologies - admittedly clearly sign-posted - don't give a great impression. The room was really small. Receptionists made an effort, but looked tired. All in all rather disappointing.

Thank robr590
Reviewed 9 September 2017

This hotel is a typical Protea which are not designed for a couple. They generally all have only one chair, one (if any Suitcase rack) and no mini bar. However apart from that the rooms were lovely with good bathroom facilities and quite roomy. The...More

Thank TaurangaTrout
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About
Amenities
Top amenities
Room Service
Free Internet
Restaurant
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Meeting Rooms
Free Parking
Wheelchair Access
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$73 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (6)
Dining (4)
Room & Suite (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Clean and safe rooms, secure parking, quiet environment"
menethoko
2 million years ago
Read review
"Wi Fi only in lobby."
TaurangaTrout
2 million years ago
Read review
"Opt for the family room if you have young children."
Mandy_Ntombela
2 million years ago
Read review
"My tip to getting a good room is to contact the hotel directly and let them know your preferences. I..."
CarlB928
2 million years ago
Read review
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