Pavilion Hotel
15 K E Masinga Road, Durban 4001 South Africa
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About
#317 of 366 hotels in Durban
Location
Cleanliness
Service
Value
Located just 25 minutes from King Shaka International Airport, the newly renovated and popular Pavilion Hotel is an upmarket and perfectly situated address for doing business in Durban, Kwa Zulu Natal. The privately owned hotel has been home to several local, domestic and international tourists. The Pavilion Hotel is within walking distance to Durban’s main beachfront and nearby attractions include the Moses Mabhida Stadium, The Albert Luthuli International Convention Centre and Ushaka Marine World. The hotel boasts a dedicated wing comprising of 112 rooms tailored to meet specific business requirements. Rooms are equipped with high Wi-Fi internet access, a writing desk with stationery and a digital safe. The Pavilion Hotel values its corporate traveller however caters for families and leisure tourists alike. Amenities and services include a flat screen LCD TV with selected DSTV channels, tea and coffee facilities, spacious showers, additional linen and individually controlled air-conditioning. The hotel specialises in gala dinners, weddings, corporate breakfasts and cocktail parties in its 240 seater conference venue. The popular Cilantro restaurant offers a la carte and buffet menus.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Beach
Taxi service
Meeting rooms
Baggage storage
Concierge
Parking
Wifi
Coffee shop
Restaurant
Breakfast buffet
Special diet menus
Non-smoking hotel
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Safe
Iron
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
Location
72Somewhat walkable
Grade: 72 out of 100
21Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
15 K E Masinga Road, Durban 4001 South Africa
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150Reviews9Q+A31Room tips
Reviews
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We got there only to be told our booking is cancelled and they didn’t bother to contact us regarding that, even worse they did not refund us. We honestly don’t want to paint the hotel black with these comments, just give us our money back. Please refund us our money.
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Call the Hotel before going there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
Booked The Pavillion Conference Centre to celebrate my son's 21st birthday. The venue was spectacular. The staff were very accommodating, especially Jim who assisted with all my planning. I was allowed to hire singers and have a disco with a DJ. The hotel catered the food which was very delicious. I was allowed to bring my own Decor Profesional to do my stage and hall decor. There was security. There were also car guards. I parked in the inside parking lot. We also booked the hotel rooms which was clean, had aircon and fresh towels. We were treated very well and I will definitely recommend this hotel and Conference centre to everyone. Fantastic place to host a 21st birthday.
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Date of stay: April 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Avoid Toilet hanging off the wall, sink tap loose, shower head corroded. Only 1 power socket in the room and that was loose. Place was dirty Bar only open till 6pm Ladies of the night outside and beggers everywhere
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Maybe stay in Umhlanga Rocks or Umhlanga Ridge. Little bit more expensive but a much safer option
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Pavillion hotel had a special for valentines dinner. I called and made a reservation and confirmed that there would be vegetarian options as both my wife and myself are vegetarians. A reservation for 730 pm was made. We arrived at 725 when there was load shedding. We were told that the food would be made at 8 when the electricity came back. The waiter took our drinks order half an hour later at 8pm then took our meal order about 10 minutes after. Besides the fact that the least they could've done was Brought in drinks earlier and taken our orders so meal prep can be started at 8 on the dot, they come back to advise that they do not have the ingredients for vegetarian options. So how do you advertise for it? How do you not have a plan for load shedding ? How do you make the customer wait so long only not to provide a service on valentines day? Absolutely pathetic …
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Was not very impressed with the room. Rooms had a musty smell and the floor we stayed on was terribly noisy. The furniture is chipped and rooms could definitely do with a make over. The bed linen was clean and the bed comfortable. Water pressure was terribly low and no area for placing your personal toiletries. Do note the parking for the hotel is on the road opposite to hotel but we didn’t have any issues. However the hotel is a very convenient location to many activities on the beach front. The reception area and lounges are neatly done up.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I had a very nice stay, hospitality was very warm and welcoming, the security guys day shift and night shift were very good and helpful with carrying our heavy luggage day in day out.. I booked the hotel for 2nights for work purposes, the room was very clean, the linen all white, and the towels also white all of them..The security guards really impressed me helping us fetching our luggage in our room at night when we come back the night shift will do the same.. That was a very good hospitality...
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were welcomed by a warm reception when we had to drop of our bags in the morning as we were informed that check- in is only at 15:00. Arriving back at the hotel at 15:00, we were told that we were moved to a different establishment due to the water pressure that was low and that breakfast will also be served "that" side. The other establishment was not even aware that we were going to have breakfast there. We had to go back to the hotel to address the matter. We were not even informed prior of this decision because "they did not have our contact details". What makes it even worse is that the other "establishment" is sub standard to theirs. Management of The Pavillion do not seem genuine in their operations. I do not recommend this establishment to anyone.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I had never stayed in a place where everything you need is around you. The venue is important to me. But here it comes with just short works from the hotel to the beach and it's fun places to visit. The staff is friendly.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Just had the worse experience. Pavilion has always been my go-to hotel when we in durban for years but this was my last. We were booked in the 'other' side. Worst experience just even walking in the corridor. Passage had dirty dishes. Upon arriving in the room it had dirty tissue, luckily housekeeper was around & her excuse was the mop doesnt reach under bedside table. The 'supposed' balcony was dirty & had birds making noise. Bathroom.... oh my oh my.... why did i enter. It had roaches crawling on the wall. Wardobe was falling. With my disattisfaction i immediately called reception & asked for a better room, they responded after a hour when i called them again and we were told to add an additional R300. Which we added, the room was ok but the experience was already ruined. We still found a roach which we killed. Shower is old & there little water coming out ming it a struggle to shower properly.…
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Thank you Pavilion Hotel Durban for the effecieny in delivering your service. We were welcomed by The Security Personel Mr Sipho Hlophe who carried our laggage from the car into the Hotel. our Receptionist Ms Zama checked us in even when we were early she made sure to update us and we were ushered to the restaurant where we met Lester our highlight of our stay in Pavilion, He we above and beyond to make us feel right at home. thank You Pavilion Hotel and staff and hospitality Personel for clean and refreshing rooms you are all amazing words cannot express my gratitude thank you Mavis Teffo from Pretoria.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$33 - US$54 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaKwaZulu-NatalDurban
NUMBER OF ROOMS
112
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Claim Your ListingPAVILION HOTEL - Now R 606 (Was R̶ ̶1̶ ̶2̶3̶1̶) - UPDATED 2023 Reviews & Price Comparison (Durban, South Africa) - Tripadvisor
Frequently Asked Questions about Pavilion Hotel
Which popular attractions are close to Pavilion Hotel?
Nearby attractions include Golden Mile (0.2 km), Durban Holocaust and Genocide Centre (0.2 km), and Funworld (0.2 km).
What are some of the property amenities at Pavilion Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pavilion Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Pavilion Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Pavilion Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Pavilion Hotel?
Conveniently located restaurants include The Grill Jichana Durban, Daruma Umhlanga, and Billal.
Is Pavilion Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Durban.
Are there any historical sites close to Pavilion Hotel?
Many travellers enjoy visiting The Old Fort (1.0 km).
Is Pavilion Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.