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Quarters Hotel

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101 Florida Road Morningside, Durban 4001 South Africa
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Traveller (48)
Room & Suite (19)
Dining (7)

About

#16 of 72 hotels in Durban
Location
Cleanliness
Service
Value
Four gracious Victorian homes have been beautifully restored by award winning architects to create a unique hotel of immense charm and character. Inside you will find a subtle combination of modern sophistication and old-fashioned warmth reflected in everything from the decor to the welcoming attitude of our dedicated staff. Quarters. For an experience as individual as you are.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Golf course
Airport transportation
24-hour security
Baggage storage
24-hour check-in
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Car hire
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Wardrobe / wardrobe
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Languages Spoken
English, French, Zulu
141Reviews2Q+A33Room tips
Traveller rating
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Popular mentions
Fantajan wrote a review Mar 2021
Pretoria, South Africa197 contributions118 helpful votes
Let me caveat this review by saying that the hotel industry has suffered greatly under COVID. Some have gone under completely, others have closed temporarily, while others like Quarters have struggled on. I think our experience would have been different under different circumstances. The hotel is taking extreme precautions to mitigate against the spread of COVID. You must complete a health form 24 hours before arrival (but we only received it the morning we were to check in, after we were already on the road). Staff, including cleaning staff, are not allowed to enter your room during your stay which means there are no housekeeping services. The on-site restaurant is currently closed but the hotel can deliver a basic (cold) breakfast to your door for 100 rand (better to go to one of the local restaurants instead). The hotel is lovely and is in a very convenient location at the start of the Florida Road district. There are lots of shops and restaurants within walking distance. It's also a quick 10 minute drive to the beachfront area of Durban and many other attractions. We booked the family room and it was very spacious with two very large, comfortable beds. The room has a small fridge but no microwave which is a bit strange as they do provide you with several sets of plates and silverware. They also provide tea, coffee, milk, sugar, and tea biscuits which is a nice touch. The room and bathroom (with a shower and tub) were clean and inviting. Unfortunately Durban is experiencing daily load shedding. The hotel was good about telling us when this would take place (8-10pm one night and 8-10am the next morning) but Quarters either doesn't have a generator (which would be surprising for an established hotel) or didn't want to use it for just a handful of guests. We noticed that another popular hotel up the street (the Benjamin) was using a generator. We ended up going to a bar on Florida Road one night just to be in a place with power/electricity which wasn't the best choice for our tired eight-year old. We also had problems with the in-room safe which malfunctioned after we put our electronic inside. The general manager was able to open it the next morning before our departure. In short, Quarters is really trying to maintain its high standards of service during a very difficult time, but perhaps not to great success. I look forward to staying again under better circumstances.
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Date of stay: March 2021
Value
Rooms
Service
Room Tip: If you are a light sleeper, ask for a room that faces the courtyard and not Florida Road.
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1 Helpful vote
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Response from Farhana Bhayat, General Manager at Quarters Hotel
Responded 25 Mar 2021
Dear Mrs Hamelin Thank you for your feedback. I agree that it is a difficult time in our industry and with this in mind, we acknowledge your comments regarding your stay with us. We are governed in our Protocols by the Government and Tourism Board and it is therefore quiet stringent so as to ensure the utmost safety of our guests and staff on the property. Should you have received the Protocol Pack, Covid form and ID request, timeously, from your agent, which was sent to her on the 24th February, it would have answered most of your questions prior to arrival at the hotel. We hope to welcome you back to Quarters in the future where we have a more relaxed environment in which to host you and your family. Take Care Kind Regards Farhana
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Neil R wrote a review Mar 2020
King's Lynn, United Kingdom53 contributions33 helpful votes
Good accommodation with large bed in a good sized room. Very good breakfast in thier restaurant, you could eat in the open air or inside. Excellent evening meal. The staff were polite and helpful. The reception ladies especially helpful with things to do and places to go. Also help with photos etc. Excellent hotel in Durban.
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Date of stay: February 2020
Value
Location
Service
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Vilola wrote a review Feb 2020
1 contribution
Writing this review from the elegantly set breakfast room at the Quarters hotel after a two night stay. Every single staff member went out of their way to make my stay pleasant from the security guard to the front desk staff. Bonnie the lady at the breakfast area was especially accommodating and wonderful. The rooms were comfortable and clean and the shower was fantastic. The breakfast far exceeded my expectations. This hotel is real value with five star service that you would get a posh hotel like the Vineyard in Cape Town or the Saxon in Johannesburg for the fraction of the price. Thanks for a wonderful stay!
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Date of stay: February 2020Trip type: Travelled on business
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Mike R wrote a review Feb 2020
Highworth, United Kingdom131 contributions40 helpful votes
We started our SA holiday here in order to catch the (rained off) cricket. This is a lovely colonial hotel set in the "posh" bit of Durban. The staff were fantastic, particularly Ryan, who went out of his way to offer advice on things to do and see, order transport and provide a packed breakfast for our 4:30am departure. The hotel is next to a busy road but this didn't trouble us. If you're in town for a couple of days, this is a fine base to explore from.
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Date of stay: February 2020Trip type: Travelled as a couple
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Brian B wrote a review Mar 2019
Cape Town Central, South Africa214 contributions42 helpful votes
+1
The new management has returned this boutique establishment back to its previous exceptional standards. Rooms are better than simply comfortable; beds are exactly correct and the restaurant is transformed - for all three meals of the day. Kelly & her team are aware of their guests’ every particular whim and ensure that needs are met, sometimes even before the guest is able to ask. Outstanding service is quietly delivered by all staff making one continually thinking : ‘I want to return’ !
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Date of stay: March 2019Trip type: Travelled on business
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Response from Farhana B, General Manager at Quarters Hotel
Responded 01 Apr 2019
Dear Mr Bechet Thank you for your review, we really appreciate your feedback and its so encouraging to know we are on the right path. I will definitely pass on your kind words to Kelly and her team. We are glad to have you back to the Quarters Family! Take care and see you again soon. Kind Regards Farhana
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PRICE RANGE
US$105 - US$175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quarters hotel durban
LOCATION
South AfricaKwaZulu-NatalDurban
NUMBER OF ROOMS
25
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Frequently Asked Questions about Quarters Hotel
Which popular attractions are close to Quarters Hotel?
Nearby attractions include African Art Centre (0.03 km), Ike’s Books and Collectables (0.2 km), and Elizabeth Gordon Gallery (0.1 km).
What are some of the property amenities at Quarters Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Quarters Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quarters Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Quarters Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Quarters Hotel?
Conveniently located restaurants include Butcher Boys Florida Road, Joops Place, and Mozambik Morningside.
Does Quarters Hotel have an airport shuttle?
Yes, Quarters Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Quarters Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Quarters Hotel?
The staff speaks multiple languages, including English, French, and Zulu.
Are there any historical sites close to Quarters Hotel?
Many travellers enjoy visiting The Old Fort (1.7 km).