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Riverside Hotel

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Traveller (86)
Room & Suite (51)
Dining (8)
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Overview
  • Excellent27%
  • Very good35%
  • Average21%
  • Poor12%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (293)
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278 results
Traveller rating
80
87
61
36
14
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LanguageEnglish
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80
87
61
36
14
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All reviewsgreat roomconference facilitiesnoise levelscomfortable hotelconference venuea lovely staymoses mabhida stadiumcurrydurban northsea facing roommicrowaveleisuresecurityumhlangadecemberestablishment
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1 - 5 of 278 reviews
Reviewed yesterday via mobile

My husband and I had the best accomodation at the aha Riverside Hotel in Durban. The customer service is beyond amazing, the staff are so friendly, kind and helpful and the breakfast buffet is delicious. I would definitely recommend this hotel to anyone visiting Durban,...More

Thank mcjoseph26
Reviewed 3 days ago via mobile

The hotel was booked by business associates. I phoned prior to the visit to enquire about gym facilities and was assured that a 24 hr gym was available - fantastic I thought!! The reception was friendly and efficient. The room clean and fresh but the...More

Thank Hendrik01_13
Response from leeannb793, Guest Relations Manager at Riverside HotelResponded 2 days ago

Dear Hendrik01_13, Thank you for your valued feedback. We do sincerely apologize for the issues you have experienced and your messages have been forwarded to management who will rectify these issues immediately. We hope we can welcome you back in the near future and ensure...More

Reviewed 4 days ago

I stayed at the Riverside hotel spa on the 14th of June until the 18th Of June 2018. The hotel is nice from the first look and the rooms are spacious. However for a 4 star hotel i was extremely disappointed to hear that the...More

Thank Naushad M
Response from leeannb793, Guest Relations Manager at Riverside HotelResponded 2 days ago

Dear Naushad M, Thank you for your valued feedback. We do sincerely apologize for the issues you have experienced and your messages have been forwarded to management who will rectify these issues immediately. We hope we can welcome you back in the near future and...More

Reviewed 4 days ago

highly recommended. We all felt quite at home during our stay. I booked 4 rooms in total. For my husband and I, my parents, my aunt and my children. We had a huge family reunion Friday 15 June and I had my 40 year school...More

Review collected in partnership with this hotel
Thank Taryn M
Response from leeannb793, Guest Relations Manager at Riverside HotelResponded 2 days ago

Dear Taryn M, Thank you for your valued feedback. We are glad that you have enjoyed your overall experience and look forward to welcoming you back in the near future. Kind Regards

Reviewed 5 days ago

Well situated within Durban and just a short trip to everything you want around town. The Staff are all so helpful and friendly and truly make the hotel feel homely. Will definitely return next year for Comrades 2019.

Review collected in partnership with this hotel
Thank Carl F
Response from leeannb793, Guest Relations Manager at Riverside HotelResponded 2 days ago

Dear Carl F, Thank you for your valued feedback. We are glad that you have enjoyed your overall experience and look forward to welcoming you back in the near future. Kind Regards

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$82 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Durban
#10 Luxury Hotel in Durban
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$82 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Durban
#10 Luxury Hotel in Durban
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (86)
Room & Suite (51)
Dining (8)
Pool & Beach (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Fozia A
19 May 2017|
AnswerShow all 3 answers
Response from Muhammad A | Reviewed this property |
No halal food for dining. But the cold breakfast is and most recently the eggs are prepared separately from meat products.
0
Votes
Debby G
14 January 2017|
Answer
Response from Wendy N | Property representative |
Dear Deborah Thank you for your inquiry.The shuttle service is available for your convenience, you can contact Reception and they will arrange the shuttle service. If you have any other questions please do not hesitate to... More
0
Votes
Room Tips
"terrible...we had a room with a view of the roof and a wall"
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"Request room facing lagoon"
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"Try to have one that is close to the reception or staff as the others floors have many inconsiderate patrons..."
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"We had a toilet leak but where moved to another room within a few hours once reported."
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