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2017/12/24 2017/12/25
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    Royal Hotel

    267 Anton Lembede Street, Durban 4001, South Africa
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    2017/12/24 2017/12/25
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    US$82
    US$83
    US$82
    Traveller (39)
    Room & Suite (13)
    Dining (3)
    Overview
    • Excellent11%
    • Very good35%
    • Average26%
    • Poor12%
    • Terrible16%
    Travellers talk about
    Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (186)
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    1 - 5 of 180 reviews

    Reviewed 1 week ago

    this hotel has the best decor,but that is all.The location is very bad and cannot walk outside.The staff has a very bad attitude and does not care about the clients.The food must be the worst in any hotel.tasteless and always COLD. Management is none existent...More

    Thank normanh92
    Response from Coastlands_Marketing, Public Relations Manager at Royal HotelResponded 1 week ago

    Good morning normanh92, Thank you for staying at the Royal Hotel. Our guest's experience is important to us and we value your feedback. We regret to hear that you didn't enjoy your stay with us. Please accept my sincere apology for any inconvenience caused. I...More

    Reviewed 10 September 2017

    I had reached the hotel with my rented car. Asked the manager where to park my car. He told me to park the car at a nearby multi-story parking at level 13 to 15. However little did i know that hotel guests can actually park...More

    Thank drewnza
    Response from Coastlands_Marketing, Director of Sales at Royal HotelResponded 11 September 2017

    Thank you for your valuable feedback regarding your recent stay at The Royal Hotel. We have escalated your comments to our board of directors and we apologize for the inconvenience that you endured whist staying at our hotel.

    Reviewed 6 September 2017

    Dont be put off due to the location, this is old school style and luxury with great service. The staff were amazing , I arrived late and was escorted from the parking to the hotel. well done team Royal.

    Thank Z5347DSmikem
    Response from Coastlands_Marketing, Director of Sales at Royal HotelResponded 11 September 2017

    Thank you for staying at The Royal Hotel and for your valuable feedback. We are pleased that you had a great time at the hotel and that we were able to exceed your expectations.

    Reviewed 10 August 2017

    Lovely old school hotel. I was hesitant to try it but after friends recommended it I was pleasantly surprised. The hotel delivered 5 star service at a very reasonable price. I always found it difficult to find the right place to stay in at Durban...More

    Review collected in partnership with this hotel
    Thank abY1416EI
    Response from Coastlands_Marketing, Director of Sales at Royal HotelResponded 22 August 2017

    Thank you for staying at The Royal Hotel. We are pleased that we are your hotel of choice when traveling to Durban and we look forward to welcoming you again in the near future.

    Reviewed 5 July 2017

    I had the occasion to stay the Royal Hotel Durban for one night. I must express my extreme disappointment with the service from the hotel. This is based on my past experiences at the Royal Hotel. I unfortunately won't be returning and am not in...More

    2  Thank samanthasolomon
    Response from Coastlands_Marketing, Director of Sales at Royal HotelResponded 22 August 2017

    Thank you for your valuable feedback. We apologise if you stay was not as memorable as we normally provide our guest with and we have addressed your comment with senior management of the hotel.

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Conference Facilities
    • Shuttle Bus Service
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$54 - US$140 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in Durban
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 113
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Agoda, Travelocity, Hotels.com, TripOnline SA, Cancelon and HotelQuickly so you can book your Royal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Durban
    • Also Known As
    • Royal Hotel Durban
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    Traveller (39)
    Room & Suite (13)
    Dining (3)
    Hotel & Grounds (42)
    Business Centre & Event Rooms (3)
    Nearby
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    The Concierge Boutique Bungalows
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    2.46 km away
     
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "all rooms face the harbor and are acceptable"
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    "I did not sleep there"
    Read review
    "The corner rooms (numbers end with -34) have amazing two-sided views."
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    "The sea facing views are nice, but the wind can keep you awake."
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