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2018/01/29 2018/01/30
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    Protea Hotel by Marriott Durban Edward

    149 O R Tambo Parade | North Beach, Durban 4001, South Africa
    Hotel website
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    2018/01/29 2018/01/30
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    Traveller (147)
    Room & Suite (78)
    Dining (16)
    • Excellent27%
    • Very good37%
    • Average23%
    • Poor9%
    • Terrible4%
    Travellers talk about
    “golden mile” (24 reviews)
    “fun park” (4 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Protea Hotel by Marriott Durban Edward
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    29 Jan30 Jan
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (386)
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    1 - 5 of 347 reviews

    Reviewed 6 days ago

    Check-in and check out were quick. The staff was friendly. The complimentary fruits basket was good and covered. The room cleanliness was acceptable. The balcony was not clean. The room had an iron board. The service in the restaurant improved. Food from buffet was not...More

    Thank MsimangaMR
    Response from Belinda N, Guest Relations Manager at Protea Hotel by Marriott Durban EdwardResponded 5 days ago

    Dear MsimangaMR, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Protea Hotel Durban Edward. It is always encouraging to hear positive feedback, particularly when it comes from those...More

    Reviewed 2 weeks ago

    The hotel was old and in need of some upkeep. The entrance, lobby experience and overall appearance of the restaurants was really great. Gives the feeling of a boutique hotel. The rooms however are old and anything but modern. The service was very good and...More

    Thank Joel C
    Response from Belinda N, Guest Relations Manager at Protea Hotel by Marriott Durban EdwardResponded 2 weeks ago

    Dear Joel C Thank you for taking the time to review us on Tripadvisor, we appreciate your honest feedback. We are really glad to hear that your experiences in our Restaurant was pleasant and that you enjoyed the food and service delivery. Your comments on...More

    Reviewed 4 weeks ago via mobile

    I have been a Marriott member for almost 5 years now. Kept most of my stats in either Marriott or SPG hotels. In SA I went to three different towns with Protra hotels but this was really very disappointing. First rooms smell a moisture of...More

    Thank Abdallah E
    Response from Belinda N, Guest Relations Manager at Protea Hotel by Marriott Durban EdwardResponded 3 weeks ago

    Dear Abdallah E, On behalf of the management and STAFF at Protea Hotel by Marriott Durban Edward, I would like to apologise most sincerely for your unacceptable service experience. Your feedback was brought to my attention after you have departed from our hotel. Abdallah E...More

    Reviewed 29 November 2017 via mobile

    It was lunch at the Brasserie after many years. The surroundings and decor are dated and the restaurant has lost its charm. The buffet was substandard for a 4 star Hotel. The beef curry was rated 4/10 , the hake in batter 3/10 and the...More

    Thank Uttam G
    Response from Belinda N, Guest Relations Manager at Protea Hotel by Marriott Durban EdwardResponded 30 November 2017

    Dear Uttam G, Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. Uttam G, as you may know providing the highest level of...More

    Reviewed 22 November 2017 via mobile

    Old building with some old world charm. I loved the valet parking service. The building feels as if it has been recently renovated. There are some interesting photos of Durban in the 1900s. Nice as it was it felt hollow. It was as if they...More

    Thank advnonyane
    Response from Belinda N, Guest Relations Manager at Protea Hotel by Marriott Durban EdwardResponded 24 November 2017

    Dear advnonyane, One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our GUEST, I am very sorry our hotel appearance was not what you had anticipated. And thank you...More

    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Bar/Lounge
    • Beachfront
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$104 - US$188 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 On the Beach Hotel in Durban
    • #8 Business Hotel in Durban
    • #10 Luxury Hotel in Durban
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 131
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Travelocity, Priceline, Orbitz, Hotwire and HotelQuickly so you can book your Protea Hotel by Marriott Durban Edward reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Durban
    Add Photo Photos
    Traveller (147)
    Room & Suite (78)
    Dining (16)
    Pool & Beach (12)
    Hotel & Grounds (90)
    Bathroom (13)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    14 August 2017|
    AnswerShow all 4 answers
    Response from NerveEventsSA | Reviewed this property |
    Yes... it is approximately 1.5kms from the centre, safest route is along the upper marine parade during the day light hours or a scenic walk along the Beachfront, I would recommend a taxi after dark,
    24 October 2016|
    AnswerShow all 2 answers
    Response from joseph o | Reviewed this property |
    Early morning walks and late afternoon i found quite safe. During the the it is quite busy so generally safe. Commons sense a good guide for general safety.
    Valerie V
    5 September 2016|
    AnswerShow all 3 answers
    Response from Mpho C | Reviewed this property |
    Unsure | but the rates are in ZA Currency, as I was thier guest in the hotel from Johannesburg in South Africa.
    Room Tips
    "We stayed in room 603 and it had a lovely view"
    Read review
    "Rooms facing the ocean have a brilliant view."
    Read review
    "During holidays if you are working or need some sleep, choose a room far away from the amusement park"
    Read review
    "Partial View means you cant see the sea at all."
    Read review
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