We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Lodge Hotel Durban

Is this your business?
Save
Traveller (23)
Dining (12)
Room & Suite (7)
Nearby Hotels
See allSee all
Overview
  • Excellent23%
  • Very good52%
  • Average19%
  • Poor2%
  • Terrible4%
Travellers talk about
“food delivered”(2 reviews)
“rowdy guests”(2 reviews)
“durban icc”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (141)
Filter reviews
127 results
Traveller rating
32
61
25
2
7
Traveller type
Time of year
LanguageEnglish
More languages
32
61
25
2
7
Show reviews that mention
All reviewsfood deliveredrowdy guestsdurban iccgood sizeshort walkcomfortable roomseach morningbooked this hotelstay there againsecure parkingtea and coffeeparking areadurban beachfrontpleasant stayspoilssecuritycorridor
FilterEnglish
Updating list...
1 - 5 of 127 reviews
Reviewed 12 March 2018 via mobile

This was the most unpleasant experience, I am sure the hotel taking the service I experienced will do nothing. The staff are rude my work place booked here although the staff had a voucher no because they did not have a hard copy gave me...More

Thank Meshendri P
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel DurbanResponded 19 March 2018

Thank you for staying with us. We apologize for the various aspects of inconvenience caused by the renovations which are part of our ongoing programme to keep our hotels in tiptop condition. Please may we humbly request that you email cldurb.gm@clhg.com as the GM of...More

Reviewed 5 March 2018

Excellent comfortable rooms and lovely friendly staff will be the best memories I take away with me. Unfortunately there is a lot of renovation work going on at the present time and hence the restaurant is closed and you can only get take-away food delivered...More

Thank Dannyxb
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel DurbanResponded 6 March 2018

Thank you for staying with us and for the constructive review. We look forward to having you stay with us again soon.

Reviewed 21 December 2017

The restaurant is really terrible. I tweeted a couple of times, but no response. Here's my tweets: -Paid R110 for a curry which isn't enough to fill me. When I asked for extra rice, I was told no. Eating out tomorrow night. -Also, I had...More

1  Thank Traveller98125
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel DurbanResponded 11 January 2018

Thank you for staying with us and for taking the time to provide feedback. We apologise sincerely for your experience at our #Café. This is not our normal standard and this has been raised with hotel management for urgent attention.

Reviewed 4 December 2017 via mobile

These City Lodges are always a pleasure. Clean, friendly, safe with a good restaurant & guarded parking, all at a reasonable cost. One can book a stay there and be sure of comfort, friendly staff & fair prices.

Thank Alan H
Response from The_CLHG_Team, The CLHG Team at City Lodge Hotel DurbanResponded 20 December 2017

Thank you so much for taking the time to leave us such a wonderful review. We are pleased you found the staff friendly, the restaurant good and the rates value for money. We hope to welcome you back too.

Reviewed 27 November 2017 via mobile

Booked a one night stay for my family of 4 (2 young kids, so requested a sleeper couch). Due to our flight being delayed, we arrived very late at night. I carried a sleeping toddler in my arms, while my husband and 8year old daughter...More

Thank HQtraveller
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel DurbanResponded 9 January 2018

Thank you for your valuable feedback and we are naturally very disappointed to note that we did not live up to our commitment of providing service of the highest standards. We wish to humbly apologise for having let you down and for any inconvenience caused....More

View more reviews
Nearby Hotels
See allSee all
About
Amenities
Top amenities
Pool
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Restaurant
Details
Price range
US$107 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$107 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (23)
Dining (12)
Room & Suite (7)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
britergo
26 July 2016|
Answer
Response from The_CLHG_Team | Property representative |
Hi there and thank you for your enquiry! Please could you google our website and make an enquiry through our platform - we have online support that will be able to assist you directly. Thanks and regards
0
Votes
Room Tips
"Best to state preference...smoking or non smoking"
Read review
"I stayed on the second floor.It is very quiet.Room equipped with AC,needed for Durban weather"
Read review
"Ask for a room away from the main road, nearby."
Read review
"My room facing the pool area was very quiet considering that there are roads with heavy traffic just outside..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing