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All reviewsrowdy guestsunlimited wifidurban iccrooms are cleangood sizeshort walkbooked this hotelstay there againsecure parkingrooms are greattea and coffeeparking areadurban beachfrontbusiness tripeasy accesspleasant staysecurity
The restaurant is really terrible. I tweeted a couple of times, but no response. Here's my tweets:
-Paid R110 for a curry which isn't enough to fill me. When I asked for extra rice, I was told no. Eating out tomorrow night.
-Also, I had...More
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel DurbanResponded 11 January 2018
Thank you for staying with us and for taking the time to provide feedback. We apologise sincerely for your experience at our #Café. This is not our normal standard and this has been raised with hotel management for urgent attention.
These City Lodges are always a pleasure. Clean, friendly, safe with a good restaurant & guarded parking, all at a reasonable cost. One can book a stay there and be sure of comfort, friendly staff & fair prices.
Thank Alan H
Response from The_CLHG_Team, The CLHG Team at City Lodge Hotel DurbanResponded 20 December 2017
Thank you so much for taking the time to leave us such a wonderful review. We are pleased you found the staff friendly, the restaurant good and the rates value for money. We hope to welcome you back too.
Booked a one night stay for my family of 4
(2 young kids, so requested a sleeper couch). Due to our flight being delayed, we arrived very late at night. I carried a sleeping toddler in my arms, while my husband and 8year old daughter...More
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel DurbanResponded 9 January 2018
Thank you for your valuable feedback and we are naturally very disappointed to note that we did not live up to our commitment of providing service of the highest standards. We wish to humbly apologise for having let you down and for any inconvenience caused....More
We stayed for the weekend. We booked two double rooms. The rooms were clean. It was generally a pleasant stay..close to the ICC and the Beach. The lodge is centrally located in the Durban city centre close to all places of interest. Will definitely come...More
Response from The_CLHG_Team, The CLHG Team at City Lodge Hotel DurbanResponded 24 October 2017
Thanks so much for your positive review of your recent stay with us. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.
I found myself in less than average self-catering accommodation in Durban central and asked for my money back and booked a place at the City Lodge Hotel in Durban. I had a very good stay at the place. It is close to the Durban ICC...More
Thank Duane B
Response from CLHG_PR_Consultant, Public Relations Manager at City Lodge Hotel DurbanResponded 27 September 2017
Thank you for staying with us Duane and for the constructive review. We are so happy to hear that you enjoyed the convenience of the hotel’s location and found our staff helpful and friendly - key components that we pride ourselves on! We look forward...More
Response from The_CLHG_Team | Property representative |
Hi there and thank you for your enquiry! Please could you google our website and make an enquiry through our platform - we have online support that will be able to assist you directly. Thanks and regards
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