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2017/12/24 2017/12/25
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    Hilton Durban

    12 - 14 Walnut Road, Durban 4001, South Africa
    011 27 31 336 8100
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    2017/12/24 2017/12/25
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    US$164
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    Traveller (247)
    Room & Suite (116)
    Dining (68)
    Overview
    • Excellent42%
    • Very good31%
    • Average15%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1 528)
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    1 - 5 of 1 430 reviews

    Reviewed 3 days ago

    Was good but I could see there was not enough staff to manage the weekend stay due to high volume. I was also not satisfied with the rate given. ADR of Hilton sandton was R1,400 whereas I received R1,910. I was very impressed with front...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Sadi F
    Hotel's Favourite
    Reviewed 24 October 2017

    Stayed here on a Business trip, usually try and use Hilton on these trips , never normally disappointed. This hotel so far has topped the lot, great looking, nice and new. Quite business orientated but i like that, great service, great staff, nothing too much...More

    Thank Nigel S
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 25 October 2017

    Dear Valued Guest Thank you for sharing your review with us! We're thrilled that you loved our spacious guest rooms, convenient location, and outstanding service. We especially love hearing that your entire experience was so memorable and left such a positive impact on your Durban...More

    Reviewed 3 days ago via mobile

    I haven't been able to check in as their system cannot find reservations however the very same receptionist is standing at his station and checking in other guest , What is going on here ??? I would have walked away if this was not prepaid.

    Thank vanashreem
    Reviewed 1 week ago

    Hilton Durban has become my only choice for visit to the city as they go above and beyond in their service especially as a diamond member. Whenever they have availability they always accommodate me in an excellent suite. The service in the lounge and during...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Hashcdat
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 6 days ago

    Dear Valued Guest Thank you for sharing such great feedback with us!! I am so happy that you got the opportunity to enjoy our comfortable hotel, ideal location and our amazing staff. We look forward to welcoming you here again soon as one of our...More

    Reviewed 1 week ago

    I cannot fault anything about this establishment. From the staff at check-in to the porters and restaurant staff, you can see the element of care for patrons. Everyone of the staff is so well-trained.

    Thank Kate H
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 1 week ago

    Dear Valued Guest Thank you for sharing such great feedback with us!! I am so happy that you got the opportunity to enjoy our comfortable hotel, ideal location and our amazing staff. We look forward to welcoming you here again soon. Yours sincerely Markus Fritz

    Southern Sun Elangeni & Maharani
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    Garden Court Marine Parade
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    City Lodge Hotel Durban
    138 reviews
    #17 of 44 hotels in Durban
    0,4 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$100 - US$237 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Durban
    • #9 Business Hotel in Durban
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 327
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Cancelon, Orbitz, HotelQuickly, Travelocity and TripOnline SA so you can book your Hilton Durban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Durban
    • Also Known As
    • Hilton Durban Hotel Durban ,
    • Hilton International Durban
    Add Photo Photos
    Traveller (247)
    Room & Suite (116)
    Dining (68)
    Pool & Beach (11)
    Hotel & Grounds (177)
    Bathroom (12)
    Business Centre & Event Rooms (11)
    Family and Play Areas (7)
    Nearby
    Nearby HotelsSee all 44 hotels in Durban
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    383 reviews
    1.01 km away
     
    Garden Court Marine Parade
    1 051 reviews
    .95 km away
     
    City Lodge Hotel Durban
    138 reviews
    .43 km away
     
    Nearby Restaurants
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    Roma Revolving
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    Nearby Attractions
    Golden Mile
    648 reviews
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    Ask a question
    Questions & Answers
    Muhammad C
    14 November 2017|
    AnswerShow all 2 answers
    Response from MarkusMFritz | Property representative |
    Thank you for your question, unfortunately we do not offer shuttle services to and from the beaches, however we do have a preferred transport company that operates from the hotel and the fares to Ushaka Beach is R 50 for a... More
    1
    Vote
    NormajoTampaUSA
    23 October 2017|
    Answer
    Response from MarkusMFritz | Property representative |
    Please contact our Reservations Team who will be able to assist your with our preferred transfer company that operates from the hotel. The current cost is approx. R500 one way. Call 031 336 8100
    0
    Votes
    BBBrewing
    23 August 2017|
    AnswerShow all 6 answers
    Response from MarkusMFritz | Property representative |
    Dear BBBrewing, yes our Wi-Fi upgrade is currently taking place and will be completed by the week of 1st September, so perfect timing! Looking forward to welcoming you to the Hilton Durban. Kind regards Markus General... More
    1
    Vote
    Room Tips
    "Rooms offer both sea and city views. Really cool!"
    Read review
    "Higher floor have better view"
    Read review
    "Ask for a sea view on the higher levels"
    Read review
    "Choose ocean view on upper floor."
    Read review
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