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Hilton Durban

Overview
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12 - 14 Walnut Road, Durban 4001 South Africa See on map
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
Additional information
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About
Description
Corporate elegance, the Hilton Durban is an iconic landmark hotel offering newly renovated guestrooms in a supreme location near the Durban International Convention Center. Voted South Africa’s Leading More Business Hotel at the World Travel Awards from 2012 to 2018. All 328 guest rooms offer gorgeous views of the city or coastline. Expect the highest standard of service, impressive facilities and dishes to suit any taste. With meeting rooms and grand ballroom space for up to 400 guests, Hilton Durban is one of the most established conference hotels in Durban. Stay connected with Wi-Fi access and work efficiently in the business center. Executive guests can enjoy complimentary breakfast and refreshments in the stylish Business Lounge. The outdoor swimming pool and our fitness center also offer an ideal place to unwind after a busy day. Refuel at any of our 3 stylish outlets, Vasco's restaurant, the Big Easy Winebar & Grill Durban by Ernie Els and the Coral Lounge. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Free Parking
Breakfast included
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
328
Price range
US$97 - US$246 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Durban Hotel Durban
,
Hilton International Durban
Location
South Africa > KwaZulu-Natal > Durban
Nearby
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Reviews & more
1 718Reviews
440Photos
16Q+A
100Room tips
Traveller rating
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Show reviews that mention
Correction of previous review:

We stayed at the Hilton Hotel for 2 nights. They have great reception staff and check-in was efficient.
• The rooms are well-priced, spacious, comfortable and very clean.
• The breakfast is great, but the overall service in the restaurant was disap
Read more
Check in was very ordinary and the receptionist did not pick up on my Gold Hilton status and the fact that, as such breakfast would be free. I had to tell him.

I found everyone really friendly, but most seemed to be unable to answer questions competently. I called down to ask fo
Read more
Response from MarkusMFritz, General Manager at Hilton Durban
Responded 4 days ago
Dear Valued Guest Thank you for taking the time to share your experience about your recent stay at our hotel. As a Gold Hilton Honors member, you are among our most valued guests. I sincerely appreciate your feedback and very sorry to hear of the helpfulness of our team, overall guestroom experience, Business Lounge breakfast and overall service. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience and I would like to inform you that I have addressed this with our Front Office Manager, Food & Beverage Manager, Executive Chef and the Executive Housekeeper. I apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again. Yours sincererly Markus Fritz
Read more
I have previously reviewed this place as just okay ,I need to correct that it is probably one of the few excellent hotels in Durban.The rooms are spacious the beds are to die for but there is just one thing I still think its an absolute bore which is R50 tray if you order in.My f
Read more
Response from MarkusMFritz, General Manager at Hilton Durban
Responded 5 days ago
Dear Valued Guest I appreciate you taking the time to share your review regarding your visit. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We apologize for not meeting your expectations and our in-room dining tray service charges and hope that we get the opportunity to welcome you back to show you the true Durban hospitality. Yours sincerely Markus Fritz
Read more
We stayed here on our way up north to safari. We arrived at night and made our way to the Hilton from the airport. When we arrived we felt welcomed and safe (Durban seems a little sketchy). The room was surprisingly sumptuous, clean and modern. We ended up eating in the restauran
Read more
Response from MarkusMFritz, General Manager at Hilton Durban
Responded 1 week ago
Dear Valued Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Durban experience and services to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Yours sincerely Markus Fritz
Read more
We originally had two night and extended another. Wonderful room, great breakfast and ok dinner. Staff is 5 star. Would come back in a heart beat. Message was wonderful for 2 hours and under 100 US each.
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Response from MarkusMFritz, General Manager at Hilton Durban
Responded 1 week ago
Dear Valued Guest Thank you very much for being our guest and for posting your input on the experience you had at the Hilton Durban. We were happy to read that you enjoyed every moment of your stay and time and that all services and amenities provided were to your satisfaction! Definitely look forward to your next stay in order to extend once again the warm Durban hospitality standards! Yours sincerely Markus Fritz
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementHilton Durban
Guest room
Photo provided by managementHilton Durban
Guest room
Photo provided by managementHilton Durban
Guest room
Room
Ticket from previous guest I found in room because cleaning was not thorough
Previous
Is the swimming pool heated now, during winter?
Hi, our outdoor pool is not heated.
1 vote
Is refurbishment of the hotel complete? Do you have inter-connecting rooms?
Yes our refurbishment of all our rooms is complete and yes we do have inter leading rooms available
0 votes
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How far is Hilton from Southern Sun and Emalangeni Hotel
We are about 2 blocks away or about 5 minutes drive.
1 vote
Show all answers
Do you provide a shuttle service to and from the beach promenade and if so, what times?
Thank you for your question, unfortunately we do not offer shuttle services to and from the beaches, however we do have a preferred transport company that operates from the hotel and the fares to Ushaka Beach is R 50 for a car.
0 votes
Show all answers
What is the cost of the transportation from your hotel to the airport , I see you will organise it for me
Please contact our Reservations Team who will be able to assist your with our preferred transfer company that operates from the hotel. The current cost is approx. R500 one way. Call 031 336 8100
1 vote
Previous
"The higher the floor, the better. Foyer area is quite busy"
"Ask to see the rooms. Some hotels say sea room and city view but the sea is hardly visible through some of the buildings around the hotel."
"Pay a bit extra and upgrade to executive rooms. Well worth it"
"Choose a room with the city view, or use a travel agency for more professional advice."
"Higher the floor, the quieter it is."
Previous
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