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This place is terrible,I left money in the room and I did not see it the next day a lady by the name of sinongile was the only cleaner that entered the room,when we approach them and the receptionist about the issue they had guilt faces and other cleaner was laughing about it,Bad experience Worst place EVER!!!!!!!!! I am opening a case on this place
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Date of stay: October 2023
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Trip type: Travelled on business
Room Tip:You should never employ theft workers
Sinongile(sibongile) embarrassing your place
You got a bad...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The overall stay was awesome and the staff is very welcoming. The only thing i did not like was the room from the bunk-beds, blankets, no fridge and no microwave in the room. But the overall experience was good.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: December 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The general look and maintenance of the property is fairly well however a small barea fridge in the room will do for guests to store their soft drinks, a sign to advice other guests including staff members to lower their voices when communicating will do,a pull or push sign at the door will also come in handy.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: December 2020
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stay was nice Breakfast not so nice no toaster People touching the 🍞 bread not good rather rap 2 slices and put in container over all room service excellent clean staff helpful they must just be more strick on wearing mask
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: November 2020
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Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
to have small bar fridge in the rooms and toilet paper to be at least one more on the shelves not the one in use otherwise the hotel is very good and situated in a good place and the transport is east to take to town
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: September 2020
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Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sun1 is the best place to be for your stay-in....The staff and services they offer is out-rated you will never regret every cent spent.Ten minutes walk to the beach....located right at Durban bus station....fresh breakfast served...friendly staff
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: March 2020
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Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Always make your customer's happy when visiting your place so they will come again and again and again.Try to have mini bar fridge in houses so the clients/visitor's will put their drinks for when they are thirsty.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SUN1-HOTELS, Owner at SUN1 Durban
Responded 18 Feb 2020
Dear zamogama4, Thank you for taking the time to provide a review of our hotel and for your constructive comments. We look forward to welcoming you back in the near future. Yours sincerely, SUN1 Hotels Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoyed the room the bus station was not much of an issue in terms of location. Really enjoyed my stay. But really wish for Better security for guest who are inconsiderate, the walls are very thin and noise travel fast especially outside and the corridors. Since it was or is peak season had issues of so much noise drinking outside the entrance and some camping In the parking lot with alcohol and making so much noise the one security guard is locked up in the foyer cause it seems like its closed at a certain time, meaning he doesn't check corridors of guest making noise inside or outside. But our room I enjoy seeing white sheets and they where always clean for the whole 3 night stay. The TV channels it would be nice for proper options but I can't complain cause I was out for most of the day just some channels had no sound. Didn't enjoy the paying for parking when there isn't much of safe security felt like I was gambling on parking my car there think that's why there were doggy people and guests doing as they please outside & near people's parked cars. …
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: January 2020
Value
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Location
Cleanliness
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SUN1-HOTELS, Owner at SUN1 Durban
Responded 10 Jan 2020
Dear snzuza03, Thank you for informing us of your recent experience at our Hotel. We appreciate you taking the time to do so as guest feedback forms a vital role in our operations. Please accept our sincere apologies for the inconvenience caused to you, our valued guest, as a result of the noise from other guests in the hotel during your stay. Sun1 Hotels take the security of our hotels and the safety of our guests very seriously, however we do understand the concerns which you expressed and thank you for highlighting the need to be vigilant with regards to safety. We look forward to welcoming you back in the near future. Yours sincerely, SUN1 Hotels Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked for a night's stay and I must say I am satisfied with the place. It's close proximity to the bus terminals meant there is noise but also offers easy access to all kinds of transportation. The staff was excellent, they even kept our luggage as we arrived hours before check in and our departure was also way after check out. The room was spotless, I expected it to smell as it was a smoking room but I was pleasantly surprised that it wasn't.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SUN1-HOTELS, Owner at SUN1 Durban
Responded 10 Jan 2020
Dear Thembisa S, Thank you for taking the time to provide a review of our hotel and for sharing your experience. We're delighted to hear how much you enjoyed your stay and we look forward to welcoming you back in the near future. Yours sincerely, SUN1 Hotels Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was not happy with the parking they make you pay for an open parking where there's no shelter and you pay for the car as well as the trailer aside. Why do we pay to people standing at the gate but I booked the hotel.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SUN1-HOTELS, Owner at SUN1 Durban
Responded 10 Jan 2020
Dear buhlekgukutli, Thank you for informing us of your recent experience at our Hotel. Your disappointment regarding the parking facilities has been noted and we apologise for any inconvenience caused. However, all of our marketing collateral indicates that the parking is available at a nominal charge during your stay at the SUN1 Durban. We do hope that you will continue to make use of our Hotels and we look forward to welcoming you back in the future. Yours sincerely, SUN1 Hotels Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
R 585 - R 717 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
formule 1 durban hotel durban
LOCATION
South AfricaKwaZulu-NatalDurban
NUMBER OF ROOMS
88
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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