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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
This Garden Court hotel is situated on Durban’s world-famous Golden Mile. Offering sun-drenched beaches, guests are offered comfort, hospitality and that little something extra. This hotel is at the centre of Durban’s beachfront and offers attention to detail without compromising on the...
All reviewsbeach frontexcellent servicetsogo sunenjoyed my stayroom serviceexcellent staysea viewbuffet breakfaststar hotelkeep up the good workindian oceanpleasant stayrooms are spacioushome away from homerevampsecuritypromenade
the location is very good the hotel is good breakfast is great parking is very tight and have to be early to get a parking spot cannot pre book check is becomes a long process because of insufficient manpower when check in opens
Review collected in partnership with Tsogo Sun Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Excellent customer care from the reception to the dining room.
Excellent service from Thandeka, keep up the good work. Will recommend friends and family members to book with you. The hotel is well situated in all entertainment and the beach is a stone away
Review collected in partnership with Tsogo Sun Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Breakfast variety and freshness needs to be addressed.
value for money stays, especially for people with children
excellent view.
improved security to minimise loitering of people on the hotel room floors.
Review collected in partnership with Tsogo Sun Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
I had a great stay at the hotel, however there is always room for improvement. i.e. The tables were not always cleared promptly at breakfast, and had to sit on a table that was not necessarily clean and cleared. housekeeping was good in the room,...More
Review collected in partnership with Tsogo Sun Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank tsholofelokoopa
Response from John A, General Manager at Garden Court Marine ParadeResponded 3 days ago
Thank you very much for your honest feedback.
Our aim is to ensure that we always listen to the guest, correct and improve continuously therefore we shall address these areas accordingly.
We look forward to welcoming you back to an improved experience next time you...More
will always stay at Garden Court Marine Parade, excellent staff, it is a pleasure staying in a neat, fresh place.the breakfast was to my satisfaction only missed the mutton products, As a hindi family we cannot have any beef products,More
Review collected in partnership with Tsogo Sun Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank 271ashap
Response from John A, General Manager at Garden Court Marine ParadeResponded 3 days ago
Thank you very much for your comments.
We are very pleased and thankful that your stay was a great one.
We have noted your comment on the mutton items and shall address this accordingly.
We do hope that you shall make this your Hotel of...More
Dear Mohammed,
Thank you for your concern.
We have not downgraded the breakfast at all but have revised and actually added some great items.
We do have pancakes/ crumpets available for breakfast.
Best Regards
John
