Garden Court South Beach

73 OR Tambo Parade, Durban 4056 South Africa
Traveller (215)
Room & Suite (101)
Dining (25)

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About

#27 of 366 hotels in Durban
Location
Cleanliness
Service
Value
Situated amidst the hustle and bustle of Durban, this affordable family-friendly hotel offers stunning panoramic views of the historic Durban Harbour and the Indian Ocean. A stone’s throw from the modern aquarium and oceanarium, uShaka Marine World, this hotel also allows for easy access to the SunCoast Casino and Entertainment complex, miles of golden beaches and the culturally rich Durban CBD. This Garden Court Hotel is the ideal destination for business and leisure travellers.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
24-hour security
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Laptop safe
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English
1953Reviews24Q+A100Room tips
Traveller rating
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Detailed Reviews
Roxanne R wrote a review Feb 2021
28 contributions10 helpful votes
This Hotel always tries to improve itself , and gets better on each visit
the process was easy from check-in to check-out,
Staff were efficient and well trained to deal with guest over the covid 19 pandemic
The rooms we had were exceptional, spotless ,contemporary with beautiful ocean views.
Breakfast still remains wonderful, with a big variety . I was impressed of the new process of having staff dish out for you to ensure that dining experience remains safe for all guest . The overall visit was great and will return soon
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Date of stay: December 2020
Location
Service
Sleep Quality
Room Tip: I think the rooms on the 8th- 10th floor have the best views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
thobanimatheza wrote a review Jan 2020
Cape Town, South Africa2 contributions
Service your lifts so that they can be efficient. Provide toilet brash so that your guests can clean toilets in case the toilet gets dirty. Clean your irons and fix them. A dirty iron spoils the day of a guest
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GCSouthBeach, General Manager at Garden Court South Beach
Responded 05 Jan 2020
Thank you for taking the time to write about our property. We will attend to these issues. I trust that you enjoyed the rest of your stay with us and that you will visit again soon. Warm regards Leean Murugan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Moroatshoge M wrote a review Jan 2022
Johannesburg, South Africa22 contributions3 helpful votes
Upon our family's visit to Garden Court South Beach, we were turned away from parking and sent to 1st check-in. During the check-in process we discover that we had to pay for parking, this is disappointing as it was neither communicated during the booking process nor included in the booking amount. To our surprise the parking bays are so small you have to be a slender to fit in between cars.

After check-in we proceeded to our room and the following improvement areas should be considered:
1. The room entrance is so tight you can't easily fit a baby stroller.
2. There is no power point / electrical plugs by the bedside.
3. There were no drinking glasses in the room, we were told that we had to hire glasses at the hotel bar downstairs.
4. The room's bathroom is so small and outdated with a bathtub that doubles as a shower. The towel rack is located right above the toilet. Furthermore the toilet paper is not at the best angle from the toilet.
5. The ratio of number of guests in the 23 floors compared to the 5 elevators is inadequate as it is a real struggle moving between floors considering COVID19 regulations.

The hotel offers repetitive breakfast with minimal changes. The following improvement areas should be considered regarding breakfast:
1. The cooking method should reduce frying for the hot breakfast.
2. The English breakfast should offer more changes instead of only substituting one or 2 items as it gets tiring after a few mornings.
3. The cold breakfast should offer more types of cheeses and cold meats instead of only cheddar cheese and ham.
4. There should be more juice options instead of orange and apple daily.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harold S wrote a review Jan 2020
Newcastle, South Africa12 contributions3 helpful votes
For the rate that I paid, the room was not up to standard. The bed was changed but the replaced bed was old and springy. The breakfast offering seems to be getting lesser and lesser each stay. Please offer a room or a package rate to your customers instead of being inflexible when requesting this - this must be communicated to senior management please.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GCSouthBeach, General Manager at Garden Court South Beach
Responded 28 Jan 2020
Thank you for taking the time to write about our hotel Sincere apologies for not meeting your desired standards. Unfortunately, Tsogo Sun does not offer room only rates at any Garden Court Hotels. The breakfast offering is as per our three star brand standard. Warm regards Leean Murugan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hamza Badat wrote a review Jul 2021
East London, South Africa2 contributions
The physical hotel is really nice. It is well maintained, comfortable and welcoming. The room is spacious and the view is something to see.
However, the service on the other hand is terrible. The staff are not very interested in helping you when you make requests. The room service was annoyed by me asking for more tea bags and sighed over the phone as if I was asking for the world.
The breakfast was terrible, served in a box due to covid, cold eggs, a fruit box with only appels in it and a large container of yogurt that leaked in the box. There is also a rule in the hotel that a customer is only allowed one drink, they can choose from 2 juices or tea and coffee. I find this breakfast completely unacceptable, customers are expected to pay a full price for a stay and are usually treated to a buffet, but instead we get cold and limited food. I'm not asking for them to break the law and open a buffet, but they can try and accommodate by letting customers order breakfast from their rooms for free and provide unlimited drinks like they would in normal conditions.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Police patrol area around hotel strictly when it is close to curfew time. Only book if the buffet...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ingrid J wrote a review Oct 2020
49 contributions7 helpful votes
The room was dirty on arrival, like in really dirty. Called housekeeping and had to show them where to clean. The carpet has not seen a vacuum cleaner or soap in weeks. The arm chair was just as dirty. Even the telephone was not cleaned. The desk had dust on and the broken table lamp has also not seen a cloth in some time. The shower curtain had toothpaste marks on and was not wiped on the inside. There was a chip on the floor next to the bed (not ours) and on day 3 I left a sticky note to vacuum the carpet. They should show you the room before you pay. Things could not get worse, or so I thought. Breakfast - the cooks have no idea how to serve breakfast and are the 2 most incompetent people I have seen. Unfriendly and unhelpful. Seems that everything is too much effort. You order eggs, she can't multitask and put your toast in at the same time. Then you stand in the queue for the hot food while the eggs and toast gets cold. Oh, and you have to ask for a big plate otherwise she puts the egg on a small plate. The spread of food was very strange, catering for a specific market. Vegetables and potatoes not breakfast food. The bacon was not cooked properly , still pale with white fat on or completely burned. How can you get bacon wrong? The ladies on the floor cleaning plates etc were very friendly and efficient. I thought that staying at Tsogo Sun would live up to the standards that we are used to. Not true. And please don"t respond with your copy and paste answer that you will look into it and address it. Do something about it.
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Date of stay: October 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leean Murugan, General Manager at Garden Court South Beach
Responded 01 Nov 2020
Good day and thank you for taking the time to write about our property and for bringing this to our attention. No excuses. Rest assured, these areas of concern will be addressed. Once again, we apologise for the inconvenience experienced. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JudyOswestryUK wrote a review Mar 2020
Thurso, United Kingdom238 contributions50 helpful votes
Check in took 20 minutes for each person. not sure why. our room was clean and functional, everything worked, and well equipped, housekeeping gave us extra milk and coffee when requested, ( not happily) The public areas a little tired and need upgrading, we ate in the resturant downstairs- functional and noisy but good food.
Parking good and safe. Breakfast, bit lie a canteen, but very good selection and tasty food .
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Date of stay: March 2020
Room Tip: good beach views if you pay the extra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leean Murugan, General Manager at Garden Court South Beach
Responded 29 Mar 2020
Thank you for taking the time to write about our property. We sincerely apologise for any inconvenience experienced and assure you that all areas of concern will be attended too. Warm regards Leean Murugan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ER wrote a review Jun 2022
Greater Johannesburg, South Africa56 contributions12 helpful votes
Yes, we had to stay there as a Team's base arrangement. The location is bad. the area around is terribly busy, noisy at night, not to mention the beach lounge which blasts music till early morning. Would not recommend walking around after dark and behind the building. Number of rooms located directly opposite or near lifts., therefore in rooms you hear as lifts as people. Very noisy. Lifts are slow and at busy time, like breakfast time, you may have to rather take stairs.
Breakfast is a considerably basic buffet, but of decent quality. Remember, it a 3 Star Hotel.
Rooms are dated and dull.
Bed and linen... just OK. No duvet covers just a blanket over the sheet...
Everything is functioning though, but doors are very squeaky. Soundproofing is not existing. You hear every room's toilet flush, not to mention your own room's bathroom taps and toilet flush. It's a budget hotel attracting budget crowd...On a positive note, the Hotel has Spur restaurant on the ground floor and kiosk where you may buy water and snack. Staff is very friendly and attending to your requests.
Summary, its ok if you are on tight budget and must be there. Otherwise, pay a just a bit more and stay at Edward Hotel (4 star) 300m away with excellent restaurant., quality soundproof rooms and quiet surroundings. Both hotels belong to reputable hotel group Southern Sun
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: try to stay far away from Lifts and on higher floors( street noise)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Birgit Wilhelm wrote a review Feb 2020
Odendaalsrus, South Africa9 contributions
Always take a sea view room so that we can watch the MSC liner enter harbour very early in morning. Rooms are clean, neat and inviting. Staff are absolutely well trained, professional and friendly. Safe parking for my vehichle. Best buffet breakfast every.
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Date of stay: March 2019
Value
Rooms
Service
Room Tip: Love the seaview rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GCSouthBeach, General Manager at Garden Court South Beach
Responded 12 Feb 2020
Thank you for this amazing feedback. It was a pleasure having you here and certainly look forward to your next visit. Warm regards Leean Murugan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Naeem I wrote a review Jan 2020
Pretoria, South Africa25 contributions1 helpful vote
We had a great stay at the Garden Court South beach. The hotel is located on the Durban Golden Mile, across the road from the beachfront.

Breakfast was included and even though the dining room was busy due to the festive season, hotel staff outstandingly managed the volume of people.
A variety of hot and cold breakfast items are available, i.e. cereals, yoghurt, toast, egg, hash browns, fresh fruits.
In terms of drinks there is a good variety. A few juices, as well as cappuccino, tea (various blends), hot chocolate, coffee, etc.

The room was neat and tidy. Hotel staff provided us with a baby cot in our room.
The room also had a bar fridge which came in handy!

The hotel provides beach/pool towels for use.

Parking is available for R60/day.

We really enjoyed our stay!
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GCSouthBeach, General Manager at Garden Court South Beach
Responded 06 Jan 2020
Thank you for this awesome feedback. Hope to see you and the family again soon! Warm regards Leean Murugan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sipho M asked a question Jan 2022
Pietermaritzburg, South Africa
Do yu have have spa treatment
Answer from Moroatshoge M
Johannesburg, South Africa22 contributions3 helpful votes
Unfortunately Garden Court South Beach doesn't have a spa; however there is Durban Spa literally opposite the hotel.
Show all answers
Nonjabulo R asked a question Sept 2021
Durban, South Africa
Morning how much three night for 4people?
Culture26604734126 asked a question Apr 2021
Greater Johannesburg, South Africa
How much to book for 15 adults for a week?
Erna O wrote a tip Aug 2023
Pretoria, South Africa428 contributions131 helpful votes
"keep to the left to be able to swing into the temporary parking in front of the door when checking in before parking under cover. "
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ER wrote a tip Jun 2022
Greater Johannesburg, South Africa56 contributions12 helpful votes
"try to stay far away from Lifts and on higher floors( street noise)"
Read full review
Hamza Badat wrote a tip Jul 2021
East London, South Africa2 contributions
"Police patrol area around hotel strictly when it is close to curfew time. Only book if the buffet breakfast is open."
Read full review
Roxanne R wrote a tip Feb 2021
28 contributions10 helpful votes
"I think the rooms on the 8th- 10th floor have the best views"
Read full review
JudyOswestryUK wrote a tip Mar 2020
Thurso, United Kingdom238 contributions50 helpful votes
"good beach views if you pay the extra"
Read full review
Not the right property for you?
There are more places to choose from in the Durban area.
PRICE RANGE
R 1,218 - R 1,500 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
garden court - south beach hotel durban
LOCATION
South AfricaKwaZulu-NatalDurban
NUMBER OF ROOMS
414
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Garden Court South Beach, Durban

Frequently Asked Questions about Garden Court South Beach
Which popular attractions are close to Garden Court South Beach?
Nearby attractions include The Spice Emporium, Durban (0.5 km), Egagasini (0.1 km), and Durban Art Gallery (0.05 km).
What are some of the property amenities at Garden Court South Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Garden Court South Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Garden Court South Beach?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Garden Court South Beach?
Yes, parking is available to guests.
What are some restaurants close to Garden Court South Beach?
Conveniently located restaurants include Afro's Chicken Shop, Lingela, and Ocean Basket Marine Parade.
Are there opportunities to exercise at Garden Court South Beach?
Yes, guests have access to a pool during their stay.
Does Garden Court South Beach have airport transportation?
Yes, Garden Court South Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Garden Court South Beach located near the city centre?
Yes, it is 0.5 km away from the centre of Durban.
Are any cleaning services offered at Garden Court South Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Garden Court South Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.