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Coastlands Musgrave Hotel

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315-319 Peter Mokaba Ridge Musgrave, Durban 4001 South Africa
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (130)
Room & Suite (45)
Dining (24)
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A note from Coastlands Musgrave Hotel
Updated 20/05/17

About

#14 of 71 hotels in Durban
Location
Cleanliness
Service
Value
Located on Crest of Ridge road with spectacular views over Durban, Coastlands Musgrave Hotel offers 101 modern and comfortable bedrooms. It boasts 58 Standard Rooms, 41 Deluxe Rooms and 2 Suites. This hotel is ideal for the discerning corporate, leisure and international traveler and is situated minutes away from Durban's iconic Moses Mabhida stadium, Greyville Racecourse, Suncoast Casino, uShaka Marine World, Durban Beaches on the Golden Mile and is a mere 35 minutes drive from King Shaka International Airport. Durban University of Technology is 2.5 km from the hotel.Our 6th floor conference and events centre is the ideal venue for your next conference, function or special occasion and we are able to tailor-make a package that suit your needs. We work with suppliers of the highest standard and we are able to assist in any decor or technical requirements.Sip on a cocktail or your favorite drink on our terrace or next to the pool, and enjoy a scrumptious A-la-Carte dinner in our 315 Restaurant. Our Friday evening Spice and Saturday night Seafood Buffet is legendary and offers live entertainment. Room service is available 24 hours a day and our coffee shop serves delectable cakes and desserts.All our bedrooms are equipped with individually controlled air-conditioning, flat-screen televisions with DSTV and tea & coffee making facilities, laundry service and turndown service.Our friendly and professional staff at the Concierge desk is able to assist you in transport arrangements, luggage storage and guests are welcome to make use of our business centre which offers internet, printing and fax facilities. Free wi-fi is available throughout the hotel.Coastlands Musgrave Hotel welcomes you to Durban, and invites you to explore and experience our beautiful province.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Concierge
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
12Restaurantswithin 0 km
2Attractionswithin 0 km
391Reviews7Q+A52Room tips
Traveller rating
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Lalita S wrote a review Jul 2021
Dubai, United Arab Emirates11 contributions
We came to stay at this hotel during lockdown because my mother passed away. We wanted something decent and was close to morningside. Yesterday our breakfast arrived in the room. Eggs was raw. Didn’t complain because I had to rush to bury my mother. After the ceremony we rushed back to shower…keeping in mind that Covid is on the rise and people are dying! We get into our room and while in the shower the hot water stops working. We called down to find out that they have planned maintenance and a note should have been put in our room…NO note was found!! I ask to speak to the manager and all he can offer is apologies, no solution. With shampoo in my hair I sat for 45min for the water to come back…5 drops of water came out and it took forever to shower. Finally I called and ask for the General Manager. I am told that he is not available. I insisted to speak to someone. Kuben Moodley the Duty Manager calls back and offers a coffee and a cake to apologize…seriously!! At 3:20am in the morning someone to talking so loudly outside our room and keeps banging a door. I got out of bed and had to tell them that ppl are actually trying to sleep!! Now it’s 4:20am and I can’t sleep!!! This is the service you get in a deluxe room? SHOCKING!!!
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Think twice before booking here!!!
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Response from Rivaz Maharaj, Marketing at Coastlands Musgrave Hotel
Responded 1 week ago
Dear Valued Guest Thank you dearest guest for visiting our hotel and for taking the time to leave a review, Your feedback is of great importance to us. On Behalf of the Coastlands Hotel and Resorts Group we would like to convey our deepest condolences to you and your family on the loss of your mother. We fervently apologise for the abovementioned incidents which you had encountered during your period of stay at our establishment. We are renown for the standards of excellence which we provide to each of our valued guests and understand your dismay for not receiving such. We understand that you and your family had entrusted our hotel during an already difficult time and we were unable to grant you repose and ease your despair, and for this we sincerely and unequivocally apologise. We have escalated your review directly to our hotels management for further investigation to ensure each of the aforementioned is seen to and ultimately does not replicate. We would like to apologise unreservedly once more and hope to welcome you back in the foreseeable future. Yours In Hospitality Rivaz Maharaj- Group Marketing Administrator
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Sandz wrote a review Jun 2021
5 contributions
Old food, flies hovering on and around the desserts, bad management, no covid protocols and overall an experience I wish to warn other patrons of! Save your money and go to ocean basket. I much more pleasant surprise.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Rivaz Maharaj, Marketing at Coastlands Musgrave Hotel
Responded 4 weeks ago
Dear SandzRD Thank you dearest guest for visiting our hotel and for taking the time to leave a review regarding your experience at our establishment. On Behalf of the Coastlands Hotel and Resorts group we would like to extend our deepest apologies for the abovementioned incident. Our valued guests health and safety is of top priority to us, thus we can therefore assure you that our hotel does have stringent COVID-19 protocols in place to uphold this notion. We have escalated your comment directly to our hotels management and staff for further investigation and to expedite potential remedial action. We would like to apologise once more for any inconvenience , dismay or subsequent dissatisfaction that may have been caused to you. We hope to welcome you back soon Yours In Hospitality Rivaz Maharaj- Group Marketing Administrator
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David L wrote a review May 2021
Johannesburg, South Africa67 contributions18 helpful votes
Checked in, went up to our room which was unsuitable due to smelling of smoke. A new room was arranged, but unfortunately 1 floor down, so View wasn't as good. Facilities are OK, but room service didn't replenish our water daily. There were a couple of niggles. Water in the sink didn't run out quickly. Handle on the bathroom door was missing. No adaptor plug for the hair dryer, so my wife couldn't use it. One highlight was that my wife ordered the prawn curry for 3 nights in a row as it tasted so good. The hotel is conveniently placed and has great views on the upper floors.
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Date of stay: May 2021Trip type: Travelled on business
Room Tip: Try to get a room above the 3rd floor.
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Response from Rivaz Maharaj, Marketing at Coastlands Musgrave Hotel
Responded 10 Jun 2021
Dear David Thank you esteemed guest for taking the time to leave a review regarding your stay at our hotel, Your feedback is of great importance to us. We are exceptionally elated that the scrumptious prawn curry which is meticulously prepared by our wonderful chefs was met to your wife's satisfaction. it is most assuring to know that the prime and convenient location of our hotel was able to to make your stay that much more enjoyable. On behalf of the Coastlands Hotel and Resorts group, We fervently apologise for the subsequent dissatisfaction which you had encountered during your period of resort. We have escalated the pertinent matters to the relevant management and staff for immediate attention. We pride ourselves on delivering an experience of excellence to each of our valued guests and can understand your dismay for not receiving such. We do sincerely apologise for any inconvenience or dissatisfaction caused. We hope to welcome you back soon Yours In Hospitality Rivaz Maharaj- Group Marketing Administrator
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Christel L wrote a review Mar 2020
Port Shepstone, South Africa246 contributions24 helpful votes
Here is a few facts. Hotel does not have generator that operates in room. So dont expect aircon during loadshedding in a hot Durban. Standard rooms are really small. Just coming g from a 3 with a lot less glam but more of the things you need. This one was disappointing. If you dont book executive room I wouldn't recommend it. After 3 years of loyalty this will be my last.
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Date of stay: March 2020Trip type: Travelled on business
1 Helpful vote
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ILM1 wrote a review Feb 2020
Maputo, Mozambique61 contributions4 helpful votes
The check inn, was fast. But gave the card key, the key was not working! Second time, not working again! Third time they gave another room! When i left i request someone to check my aircon, but when i arrived nobody knew if it was fixed, they send someone, and it was fixed! The bed was verry good and with space! Bathroom very clean nice shower! Too much noise eraly morning they are having renovations and new building! Bar area outside very nice! Location very central very good! After renovation i think will be the perfect hotel.
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Date of stay: January 2020
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PRICE RANGE
US$46 - US$86 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
coastlands on the ridge hotel durban
FORMERLY KNOWN AS
Coastlands on the Ridge
LOCATION
South AfricaKwaZulu-NatalDurban
NUMBER OF ROOMS
101
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Frequently Asked Questions about Coastlands Musgrave Hotel
Which popular attractions are close to Coastlands Musgrave Hotel?
Nearby attractions include The Internet Cafe (0.4 km).
What are some of the property amenities at Coastlands Musgrave Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Coastlands Musgrave Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Coastlands Musgrave Hotel?
Conveniently located restaurants include Legends Diner, 315 Restaurant and Terrace Cafe, and Maxi's.
Are there opportunities to exercise at Coastlands Musgrave Hotel?
Yes, guests have access to a pool during their stay.
Does Coastlands Musgrave Hotel have an airport shuttle?
Yes, Coastlands Musgrave Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Coastlands Musgrave Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Coastlands Musgrave Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Coastlands Musgrave Hotel?
Many travellers enjoy visiting The Old Fort (3.0 km).
Is Coastlands Musgrave Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.