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The Saint James on Venice Guest House

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Traveller (42)
Room & Suite (12)
Dining (6)
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Overview
  • Excellent59%
  • Very good27%
  • Average7%
  • Poor3%
  • Terrible4%
Travellers talk about
“high tea”(11 reviews)
“baby shower”(5 reviews)
“double storey”(2 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Reviews (133)
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75
36
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6
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All reviewshigh teababy showerdouble storeyboutique hotelsmall hotelloved our stayconference roombusiness staypleasant stayeasy accesshome away from homeroom was spaciousvenuewaterpolokudamorningsidecouch
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31 - 35 of 129 reviews
Reviewed 26 June 2017

The St James on Venice was a great experience. Service was impeccable and the rooms were stunning. VERY HIGHLY recommended. Ideally situated and no problems getting around. The building itself is a pleasure and the furnishing is impeccable.More

Review collected in partnership with this hotel
Thank cobusk2017
Response from GM-Tracy, General Manager at The Saint James on Venice Guest HouseResponded 27 June 2017

Dear Cobus, Thank you for your great review. We really appreciate that you took the time to let us know how much you enjoyed your stay and that you appreciate our beautiful Saint James that we are so proud of. My staff and I love...More

Reviewed 19 June 2017

The staff were welcoming and friendly. Breakfast was an absolute treat, and very delicious. Clean rooms, great bed - a sense of home made our stay. Loved the quiet location and proximity to an excellent restaurant. Would highly recommendMore

Review collected in partnership with this hotel
Thank I1781EOcarolined
Response from GM-Tracy, General Manager at The Saint James on Venice Guest HouseResponded 20 June 2017

Good day We really appreciate the positive feedback and thank you for taking the time to review us. I will let my staff know that they must keep up the excellent service and we look forward to seeing you again at our beautiful Saint James....More

Reviewed 13 June 2017

Arrived late after driving for more than 10 hrs. Rooms need help. We stayed in room #7. No shower but huge bathtub with hand held Shower...but no curtains. I don't do bathtubs outside my house so when decided to use the handheld you can imagine...More

Thank Debnelsonr
Response from GM-Tracy, General Manager at The Saint James on Venice Guest HouseResponded 19 June 2017

Good day, Thank you for your review. The good news is all of the points you mentioned are being addressed by the new owners. They are definitely planning to either replace the bath tubs with showers or where possible add a shower to the bathrooms...More

Reviewed 13 June 2017

The place can do with service improvement, especially bathroom. The towel are changed after 3 days and not enough soap or shower gel for 3 days till the next service. The rooms are among the best. The food is up to standard.More

Review collected in partnership with this hotel
Thank simonnditamanig
Response from GM-Tracy, General Manager at The Saint James on Venice Guest HouseResponded 14 June 2017

Dear Simon, Thank you for your feedback. I am truly disappointed as we pride ourselves in our service so I will definitely follow up with my staff that worked that weekend. Our rooms are serviced every day and our towels are replaced everyday unless our...More

Reviewed 12 June 2017

The accommodation was lovely, although noisy. We asked reception to please turn down the music at about 22h00 on Saturday night as there were no guests sitting outside, and our friends had very loud guests arriving at 02h00 who made a lot of noise and...More

Review collected in partnership with this hotel
Thank TheVanster
Response from GM-Tracy, General Manager at The Saint James on Venice Guest HouseResponded 13 June 2017

Good day, Thank you for your review and apologies for the noise. I will most definitely chat to my staff about the noise levels and monitor the music levels into the evening. Our guests generally find our surrounds quiet and tranquil and the comrades weekend...More

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Most Booked Properties in Durban, South Africa
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$75 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Durban
Room types
Non-Smoking Rooms
Details
Price range
US$75 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Durban
Room types
Non-Smoking Rooms
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Traveller (42)
Room & Suite (12)
Dining (6)
Questions & Answers
Ask a question
Lebogang K
7 August 2017|
Answer
Response from GM-Vusi | Property representative |
Good Day Lebogang, The rate will be per night, including breakfast :) Kind Regards, Chanel
0
Votes
Rugaya S
5 January 2017|
AnswerShow all 2 answers
Response from GM-Vusi | Property representative |
Hi Rugaya, Thank you for your enquiry. We are about 7 kilometres away from Ushaka Marine which is about 20 mins by motor vehicle. Kind Regards Tracy
0
Votes
Room Tips
"Check if you require a bathroom or only a shower"
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"Stay upstairs, you have a lounge area that you can sit and have that glass of wine after a long day."
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"Bathroom had bath with hand held shower. Would request shower next time. Avoid rooms next to staircase: smell..."
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"Ask for a room at the back."
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