Clean room very friendly and helpful staff. Clean beddings and towels feel of home Parking on site.near restaurants so food not a problem. Petrol station nearby with a Spare express shop. This place is very convenient.
We loved our stay service and everything was great except for the 1 night when there was a wedding at night and it was noisy. Also we were in a room just at the end of the stairs and they are cracky and noisy. Being a light sleeper I hardly slept through the night. The staff was friendly and helpful.
Excellent Service. Staff was very helpful and friendly. Rooms were neat and comfortable and homely. Breakfast was amazing. Will definitely recommend and revisit. Beautiful scenery of the venue well upkept.
Manager and staff are friendly and very helpful. Nothing was too much trouble. Rooms are tastefully decorated and beds are comfortable. The restaurant at the hotel wasn't open so we were referred to their sister establishment, the Antique Café. Breakfast was delicious. Overall I highly recommend this hotel.
Bridal shower held on 5 December 2020, below email sent to owner and to this date (28/12/2020) no response: • None of your staff and waiters were wearing masks • No temperature checks were completed on guests upon on arrival or sanitisation requests • Your staff clearly told me they had no proper tablecloths due to a function the night before. • My guests arrived before the tea cups, cutlery and food did • I had to beg for Sam and the waiters to get things done, such as getting an extra table to house all the food, tablecloth, dishes, cutlery, food and of course to keep wearing a mask when entering our room, Sam even had the audacity at 3.15pm to me to calm down as it was getting done…note this is 1hrs and 15min after my function started • Food arrived that was not ordered by us but I had to just accept it. • Food that was requested to be vegetarian was not. Imagine yourself biting into a pork samosa after requesting it to not be pork…this is exactly what happened to my vegetarian cousin who bit into a chicken samosa after me requesting it to be vegetarian • When Sam, the manager, the chef and the staff were questioned they played the usual blame game and no one could provide me with a proper answer, and Vusi was blamed. • Regarding pastries only 1 of them was requested to be eggless and yet all of them turned out to be eggless • Everyone was sceptical of the scones as they had the golden top as if brushed with eggs when baked but I was assured it was eggless • When the tea cups arrived they were mismatched with some mugs arriving and everything was dirty so the waiter had to stand in the room while my function was going on and wipe them down • Coffee jugs and boiled water came through and as usual we had to ask for milk and teabags and sugars, please bear in mind again that this was a high tea function • The door was another pain point in our function as the lock bar was sticking out therefore it could not be closed fully and when asked Sam said he did not have the key • We had requested to see Vusi before we left and that also could not be arranged The best service I did receive was when I wanted takeaway containers, those arrived immediately because it seemed like the staff couldn’t wait to get rid of us. Overall a very disappointing experience and not a place I would recommend to anyone.…