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The Concierge Boutique Bungalows

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37-43 St Mary's Avenue Greyville, Durban 4001 South Africa
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Traveller (120)
Room & Suite (66)
Dining (16)

About

#7 of 76 hotels in Durban
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Value
Located in the arty Morningside district Durban, South Africa 5 minutes from the Moses Mabhida Stadium and the Golden Mile Beach Promenade.Kwa Zulu Natal's latest hip restuarant and cafe Freedom Cafe
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Game room
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Secured parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast in the room
Kids' meals
Special diet menus
Gift shop
Newspaper
Non-smoking hotel
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Bath / shower
Housekeeping
Private balcony
Safe
VIP room facilities
Bottled water
Iron
Minibar
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, French
255Reviews8Q+A55Room tips
Traveller rating
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Popular mentions
TravelSavvyJen wrote a review Apr 2021
Durban, South Africa54 contributions
I booked The Concierge because I wanted to be near Florida Road, and because of the positive online reviews. At R945 per night without breakfast, it wasn't cheap but it wasn't bad value for a 4*-rated place in Durban. I was mistaken. The hotel is located opposite an overgrown, abandoned playground which, when we arrived, sported a group of desultory youths smoking marijuana. The gates to the hotel's litter-strewn carpark were wide open, with no security in site. I was immediately on edge. You certainly can't safely walk from the hotel to Florida Road, and there is literally no barrier/security between you and the street with the gate standing wide open. We were met by Mohammed, the affable and well-presented duty manager. He was friendly and escorted us to our room over a crumbling wooden walkway in bad need of repair. The first thing that hit me in the room was the musty smell. The second was the sight of the filthy, beige-but-may-have-once-been-yellow rug and the tatty, threadbare and stained armchair. The final straw was the coffee station, which still bore sticky traces of the previous occupants, confirming that housekeeping had barely made a pass at the room before we checked in, and suggesting that any hope of clean sheets was woefully optimistic. We decided to leave and stay elsewhere. Mohammed was professional about this and apologetic. He offered to move us to a sister-hotel in Musgrave, but we needed to be in the general area of Florida Road, so declined. He then offered to refund us, conceding that our complaints (security, cleanliness etc) had merit. We accepted the refund and left through the haze of dagga smoke emanating from a small group at the gate, which was still wide open and unsecured. We were glad to go. Rechecking the booking review site, I realised that all the positive reviews for this hotel were pre-Covid. It may have once been decent and worthy of the praise it received, but it certainly isn't somewhere I'd recommend now! Steer well clear - for the same money or less there are much nicer places in the area.
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Date of stay: April 2021
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Room Tip: Choose a room at another hotel
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Vicente Martin Ferreras wrote a review Mar 2020
1 contribution
I went there for a couple of days and spent a whole week. Very comfortable and quiet, big rooms and nice environment. There is a cafe where you can have nice breakfast and lunch and people is really helpful. Special thanks to Abdul, Shakira, Vincent and all the staff in the Freedom café as well as room service. As a European, I would say maybe the neighborhood is not the best one, but I think insecurity is common all around Durban. Still, I felt this hotel like an oasis where you can rest. I would return without a doubt.
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Date of stay: February 2020
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Lisa D wrote a review Feb 2020
3 contributions1 helpful vote
The Concierge is a little boutique hotel in Durban's Berea neighborhood, a few blocks off of Florida Road's restaurants and shops. While Durban streets can feel tense these days, Florida Road is safe, and ubering to and from the Concierge is completely safe. The hotel is brilliantly designed and laid out. Rooms are just lovely. Free wifi throughout. Tip: the courtyard-facing rooms are larger. We had the street-facing rooms because our family preferred an adjoining patio and they were completely comfortable too, however. Decor is lovely. We heard they are about to update which didn't need necessary given how appealing it is now. Staff are present and ready to help around the clock. Small number of rooms means exceptional service. The folks who run the hotel could work in any hotel in the world -- incredibly professional, helpful, fun to talk with, knowledgeable, warm and welcoming. The hotel is arranged around the Freedom Cafe, referred separately -- vegetarian, great food, beer and wine, open for breakfast and lunch, and dinner with special advance arrangements for hotel guests. The Cafe owners and staff are not hotel employees but seamlessly coordinate with The Concierge to make for a complete stay experience. The courtyard is leafy and shaded under a huge tree. The whole atmosphere is stylish, low-key, interesting, urbane, and delightful. I won't stay anywhere else when I return to Durban. My colleagues stayed at the Hilton downtown and had a completely different and much less delightful time while we were in town. Would not recommend walking to Florida Road based on staff advice but it's a $3 uber ride away. I was so glad to have gone off the beaten track and found this place! If they are booked they have two sister hotel properties in Durban as well--just call or email for information. Love this place.
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Date of stay: February 2020
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Room Tip: Courtyard facing rooms are a bit bigger; veranda rooms have a lovely patio shaded with a fence...
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Saravanan K wrote a review Dec 2019
Singapore, Singapore5 contributions2 helpful votes
Beautiful rooms with very secured parking past 2 gates. Staff were nice. But, 3 main problems 1. WiFi wasn't working through entire 2 nights there. Showed the staff that it wouldn't connect on all of my 4 devices. Staff said their provider said all is ok but it did not solve my problem. Offered me to use the lobby WiFi, but the lobby is not sheltered from the rooms and it was raining constantly. Had to purchase a data bundle at my own cost to ensure I had Internet coverage in the rooms. 2. TV wasn't working on the first night. Had to ask staff to reset. 3. Safe deposit box was not working all 2 nights. Staff said nothing they can do but put it with their lobby safe. Overall nice place let down by 3 key points.
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Date of stay: December 2019Trip type: Travelled as a couple
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SortedbyGwen wrote a review Jul 2019
Killinchy, United Kingdom337 contributions165 helpful votes
We are in our mid 50s and really enjoyed our stay here. It is unusual but delightful. Our car was within the courtyard and we decided to walk or use Uber. We walked to the Florida Road restaurants twice and ate nearby the first night. I don’t know about other areas but we found it fine. We also walked to the Botanic Gardens taking in a bit of Gold Cup race day en route. Our breakfast wasn’t included but we were delighted with Freedom Cafe in the courtyard where the Smoked salmon Benedict was super
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Date of stay: July 2019Trip type: Travelled as a couple
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PRICE RANGE
US$39 - US$115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the concierge boutique bungalows hotel durban
LOCATION
South AfricaKwaZulu-NatalDurban
NUMBER OF ROOMS
12
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Frequently Asked Questions about The Concierge Boutique Bungalows
Which popular attractions are close to The Concierge Boutique Bungalows?
Nearby attractions include African Art Centre (0.4 km), Ike’s Books and Collectables (0.2 km), and St. Mary's (0.08 km).
What are some of the property amenities at The Concierge Boutique Bungalows?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Concierge Boutique Bungalows?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Concierge Boutique Bungalows?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Concierge Boutique Bungalows?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Concierge Boutique Bungalows?
Conveniently located restaurants include Mamma Luciana's, Freedom Cafe, and Sunkist.
Which languages are spoken by the staff at The Concierge Boutique Bungalows?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to The Concierge Boutique Bungalows?
Many travellers enjoy visiting The Old Fort (1.3 km).