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Emerald Resort & Casino

Travellers' Choice award winner
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Emerald Resort & Casino
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1 011 Reviews from our TripAdvisor Community

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Showing 1,004: English reviews
Vanderbijlpark
Reviewed 10 March 2015

I can't really rate on your survey as we arrived later that Friday evening, spent time at the Casino then the next day my fiance received a call from his sister in Klerksdorp that his mother was in ICU, so we had to pack and leave straight away. Unfortunately we didn't get to see the grounds and explore in the...

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1Thank T L
MarkinSA, Public Relations Manager at Emerald Resort & Casino, responded to this review

Hello Teresa Thank you for posting this on Tripadvisor. I hope that your fiancée’s mother has recovered. I do understand that the unexpected does crop up now and then and plans need to change as a result. Please let me know when you do plan to travel so that we can facilitate your booking and ensure that you experience and...

Vanderbijlpark
Reviewed 10 March 2015

Facilities was clean and neat. Rooms were not big, but comfortable. Chalets had everything required for self catering and was cleaned on a daily basis. Close to Malls and Restaurants. Enjoyed our stay.

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Thank Irna C
MarkinSA, Public Relations Manager at Emerald Resort & Casino, responded to this review

Hello Ima C Thank you for adding your review to Tripadvisor. We appreciate the feedback. All of our facilities are serviced by expert staff every day. Comfort for our visitors, safety and cleanliness is of utmost importance to us. We’re pleased you enjoyed your stay and look forward to welcoming you back soon. Regards Greg Soutter Operations Executive

Germiston
Reviewed 10 March 2015

Although it was a fun filled family outing the only thing that really was not nice at all was the fact that the resort is so far away from the activities. You simply have to drive. Would have been nicer if the kids could come and go for the day as they pleased instead of us (parents) driving them up...

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Thank Rita B
MarkinSA, Public Relations Manager at Emerald Resort & Casino, responded to this review

Hello Rita Thank you for your review of Emerald Resort & Casino on Tripadvisor. Our River Resort was deliberately planned to be away from the main hotel to ensure that our visitors are not disturbed and can enjoy the natural beauty of the area. The Resort does offer a shuttle service to guests residing at River Resort. A call to...

Vanderbijlpark
Reviewed 10 March 2015

The place is an ideal family getaway with plentiful family activities. There is ten pin bowling, rock climbing, adventure golf and the aquadome. This is a really nice destination for a family holiday. Although the place is nice, the rooms in the chalet are decent, they require pest control services.

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1Thank Salim M
MarkinSA, Public Relations Manager at Emerald Resort & Casino, responded to this review

Hello Salim Thank you for your feedback. We appreciate the comments. We pride ourselves on the fact that the Resort is very family orientated. You have named a few of the activities that are available. I hope that you also visited the zoo and went on a game drive. With a wide variety of wildlife, it certainly is an adventure....

Graaff-Reinet, South Africa
Reviewed 9 March 2015

The rooms were not clean, although the dishes were done. Floors still sticky and the carpets messy. We had to ask for towels and the stoops were not sweeped or cleaned. The venue is peacefull and neat. On arrival the reception could not find our booking and we were placed all over the venue, although we were a team booking.

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Thank Guest B
MarkinSA, Public Relations Manager at Emerald Resort & Casino, responded to this review

Thank you for this feedback. As a Resort that values guest’s input, we appreciate the comments and the opportunity to rectify our shortcomings. I am disappointed that the chalets did not meet your expectations and apologise that the group was scattered. We do however pride ourselves on the cleanliness on all the accommodation that Emerald Resort & Casino has to...

Soweto, South Africa
Reviewed 9 March 2015

We had a ball enjoyed ourselves very much, we had a braai both days. Aquadome on Saturday.Great self catering - River Resort Chalets. It was my sisters first time there but really enjoyed themselves.Will come back soon with the kids

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Thank Zee389
MarkinSA, Public Relations Manager at Emerald Resort & Casino, responded to this review

Hello Zee389 Thank you for this review of Emerald Resort & Casino and sharing your experience. The River Resort lends itself perfectly for a weekend away with the family. It is a good time to soak up the South African sun right next to the tranquil Vaal River while enjoying the great South African Tradition of a Braai. We look...

Vanderbijlpark
Reviewed 9 March 2015

Very quiet and excellent getaway for the weekend. Especially liked the quietness of the area. Needs focus at the River Resort - can do with some upgrading on the lounge coaches. Very good aquadome and casino

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Thank G P
MarkinSA, Public Relations Manager at Emerald Resort & Casino, responded to this review

Hello G P Thank you for posting your review. The River Resort is a great place to enjoy the peace and quiet that nature has to offer while our main entertainment areas, normally a hub of activity, cater to everyone. I have taken note of your comment regarding the lounger couches and this shall be attended to. Regards Greg Soutter...

Vanderbijlpark
Reviewed 7 March 2015

Bush Lodges was awesome. Food was good, lots to do for families, good variety of restaurants. Amazing facilities for couples, families or just a group of people. Company functions its the place to go.

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Thank Toffa S
MarkinSA, Public Relations Manager at Emerald Resort & Casino, responded to this review

Hello Toffa S Thank you for this complimentary review and recommending Emerald Resort & Casino. We are proud of what the Resort has to offer whether from a business or pleasure viewpoint, from families to groups up to 4 000 and food to suit any taste. We look forward to you visiting us again. Greg Soutter Operation Executive

Vanderbijlpark
Reviewed 6 March 2015

Check-in was terrible, and so was check-out. Room was neat and tidy, but shower was bad. A hose-pipe would have worked better. Aquadome was packed to capacity, and "warm" pools were ice-cold. There was no room for us in the HOT pool, and my kids were extremely disappointed. The vouchers were wasted on this experience. The bowling was a highlight,...

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Thank M I
MarkinSA, Public Relations Manager at Emerald Resort & Casino, responded to this review

Hello M I Firstly, thank you for your honest comments. We do appreciate the feedback. I am disappointed that your, and your family’s, experience was not up to the standards that we set for ourselves. When the service or facilities are not to your expectations, I ask that the manager on duty be contacted so that the situation can be...

Vanderbijlpark
Reviewed 5 March 2015

Great family venue , great animals to see, just like a normal zoo, indoor pools was excellent , closes at 6 though. short drive to Supermarkets ect . not far from Johannesburg and traffic was a pleasure .

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Thank J.g P
MarkinSA, Public Relations Manager at Emerald Resort & Casino, responded to this review

Hello JgP Thank you for posting your experiences of Emerald Resort & Casino. You are quite correct. In fact we are just 45 minutes out of Johannesburg. Even though the distance is fairly short, the Resort’s ambience is like being away in what South Africans like to call ‘the bush’. This gives one the impression of being away from the...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
When you come to the Emerald Resort & Casino - part of the world famous Caesars Entertainment Group based in Las Vegas - you come on an adventure. Situated on a lush private estate on the banks of the Vaal River, just 45 minutes drive from OR Tambo International Airport, perfect for short breaks, finest dining and the up-close drama of a game drive at our Animal World. Our conference facility is the only venue in the area with the ability to seamlessly host sessions for anywhere between 3 and 3000, the only venue to be trusted to host an event for the United Nations. Our magnificent estate gives us the ability to offer and deliver an unrivalled range of three and four star accommodation and teambuilding activities. We are your premier entertainment and business destination in the Vaal. ... more   less 

Additional Information about Emerald Resort & Casino

Address: 777 Frikkie Meyer Blvd, Vanderbijlpark 1900, South Africa
Region: South Africa > Gauteng > Vanderbijlpark
Price Range: R1 035 - R2 096 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emerald Resort & Casino 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Emerald Safari Hotel Vanderbijlpark
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Resort & Casino staff and other travellers.
5 questions
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Johannesburg, South Africa
19 days ago

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Questions? Get answers from Emerald Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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