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Emerald Resort & Casino

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Emerald Resort & Casino
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1 022 Reviews from our TripAdvisor Community

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Showing 1,015: English reviews
Vanderbijlpark
Reviewed 15 February 2017

The Bush Lodge is an ideal getaway for business and pleasure. This place has had some upgrades since my last stay in November 2016. Bath robes and bedroom slippers are now included! The shower door needs a bit of work but I am sure it is probably on the plan The room service menu has also improved giving much more...

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Thank 753sr
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello 753sr Thank you so much for your 5 star rating and glowing review. We have indeed made several upgrades to our property over the last few months and there is more to come, thank you for noticing them and showing your appreciation. Thank you too for your comments about the bathrobes, bedroom slippers and room service menu, we’ll pass...

Vanderbijlpark
Reviewed 15 February 2017

Great place, always enjoy it! Love Bush Lodge and enjoy the Game Drives. The whole place is clean and well maintained. Staff friendly and helpful. Breakfast excellent! Will be back soon. Liquid Lounge Buffet lunch also excellent.

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Thank dp956
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello dp956 Our breakfasts are always very popular, thank you for acknowledging them and for your 5 star approval! Our Bush lodges are certainly very popular with our guests, both local and national, and even International for that matter. Thank you for sharing your feedback with us, we will share your compliments with our teams. See you again soon! Adventure...

Vanderbijlpark
Reviewed 14 February 2017

the location is ideal and the resort is beautiful. the aquadome animal park are the best for kids entertainment. the resort is great value for money. however, some of the rooms need renovation. broken tiles, paint, curtains etc television reception not very good. the televisions also need to be changed, they are outdated. couches can also be changed to be...

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Thank 531odettes
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello 531odettes Thank you so much for taking the time to share your experience with us. We’re so pleased that you and the kids had a great time at the Aquadome and Animal World and we hope that on your next visit you’ll be able to experience many more of our family orientated leisure options. We are in the process...

Boksburg, South Africa
Reviewed 14 February 2017

The staff are very friendly and helpful! The Restaurants food is delicious and there is variety to choose from. The buffet breakfast there is a variety, but there could be more to choose from. The rooms are very clean!

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Thank shilene2016
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello shilene2016 Thank you for your 5 star feedback, it’s very appreciated. Our breakfasts are always very well received and we thank you for your feedback as well. We will chat to our managers about increasing the variety on offer at our breakfasts but most of our guests are very satisfied with the current offering. We look forward to seeing...

Vanderbijlpark
Reviewed 14 February 2017

Was not pleased to find that the room floors were disgusting and not cleaned. Having a crawling baby - this made the stay difficult and not forgetting a large bin that did not have a cover. This was not a pleasant stay

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Thank govenderP
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello govenderP Please accept our sincere apologies, that is certainly not the usual standard of cleanliness that our guests usually experience. We have your details and will look into the exact date of your booking to address this with the relevant staff that were on duty during that time. Once again we apologise but hope that this does not deter...

Vanderbijlpark
Reviewed 14 February 2017

I really enjoyed it and I would visite soon again the service was excellent we received and the cleaning service as well the treatment was excellent lots of friendly people so I will have to say 100%i all service

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Thank bp631
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello bp631 Thank you for your 5 star feedback, we appreciate the comments. We love receiving a 100% score from you in terms of service and friendliness and look forward to welcoming you back soon. Adventure Awaits!

Vanderbijlpark
Reviewed 14 February 2017

Thank you for the lovely service. The place was amazing Fishing, the animal world the aqua dome the staff are always so friendly and ready to help The food was great. The chalets were so neat. and had everything we needed Thank you very much

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Thank 211cn
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello 211cn Thank you for your review and rating us the maximum 5 stars on TripAdvisor. It was our pleasure to host you and I'm pleased that you had such a good time. Animal World and Aquadome are indeed very popular leisure destinations for our guests. I hope that you had enough time to try your hand at ten-pin bowling...

Johannesburg, South Africa
Reviewed 14 February 2017

This is an amazing place for the whole family and not far of a drive to relax for the weekend. You have many different things available to do and if you a parent, the kids are never bored. Will definitely revisit anytime:) PS: Stayed at the River Resort (Chalets)

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Thank yaseenb2017
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello yaseenb2017 Thank you for your review and rating us so highly on TripAdvisor. We love your description of the resort - amazing - and it's due to your feedback that we are able to keep it so. We must agree, a quick 45 minute trip from Johannesburg is all it takes to get you to the premier business and...

Midrand, South Africa
Reviewed 14 February 2017

From the moment we arrived we were welcomed with smiling faces and everyone could not do enough for us. The booking area was a little confused but with so many people in attendance it is understandable. We have a welcome event at the Kilimanjaro room very nice finger supper and drinks - followed by a full day event in the...

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Helpful?
Thank bandbhappy
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello bandbhappy Thank you for your review and rating Emerald Resort & Casino the maximum 5 stars on TripAdvisor. We were thrilled to have everyone here for the South African Million Dollar Pigeon Race and pleased that everything went so smoothly. As the premier business and leisure destination in the Vaal, our chefs and banqueting staff really know how to...

Pretoria, South Africa
Reviewed 13 February 2017

The idea was to enjoy swimming without being burned by the sun ,and we got that and more. the Aqua-dome was superb and taking breaks to play PIN balls/bowling great refreshment. plus the restaurant are just inside as well, so it was well rounded adventure for us and since all activities where done online,no queues for me and my team....

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Helpful?
Thank idah m
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello idah m Thank you for your review of Emerald Resort & Casino and the favourable feedback. Your comments are always appreciated. As you mentioned, visitors to Aquadome, our indoor fun-filled water park, needn't go far to experience much of what our 'entertainment hub' has to offer. No matter the weather, whether it's cold blustery days or unpleasantly hot, being...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
When you come to the Emerald Resort & Casino - part of the world famous Caesars Entertainment Group based in Las Vegas - you come on an adventure. Situated on a lush private estate on the banks of the Vaal River, just 45 minutes drive from OR Tambo International Airport, perfect for short breaks, finest dining and the up-close drama of a game drive at our Animal World. Our conference facility is the only venue in the area with the ability to seamlessly host sessions for anywhere between 3 and 3000, the only venue to be trusted to host an event for the United Nations. Our magnificent estate gives us the ability to offer and deliver an unrivalled range of three and four star accommodation and teambuilding activities. We are your premier entertainment and business destination in the Vaal. ... more   less 

Additional Information about Emerald Resort & Casino

Address: 777 Frikkie Meyer Blvd, Vanderbijlpark 1900, South Africa
Region: South Africa > Gauteng > Vanderbijlpark
Price Range: R1 013 - R1 539 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emerald Resort & Casino 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Emerald Safari Hotel Vanderbijlpark
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Resort & Casino staff and other travellers.
5 questions
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Johannesburg, South Africa
1 month ago

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Questions? Get answers from Emerald Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always check with the hotel booking staff on pricing which may at times be subjected to change.”
sivajig2017, 19 Apr 2017 | Read review
“This is the rating based on the resort not Hotel”
daphnyl2013, 18 Apr 2017 | Read review
“Ask for a renovated room”
475santoshp, 10 Apr 2017 | Read review
“Ask if the chalets you have booked have been refurbished!”
lesleyb405, 5 Apr 2017 | Read review
“312 - views are amazing!”
kath-kameleon, 14 Mar 2017 | Read review
5 of 5